Went into the livingston store today had a very pleasent experiience with the staff in the store. Was served by katrina who went out of her way to locate the product i was trying to find,and with su... Se mer
Plats
Byt platsUnit 44, Almondvale South, EH54 6NB LIVINGSTON, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The fact that I bought 2 expensive perfumes and they were posted just as they were in a box with no protection, ie, some Bubble wrap or something to keep it from damage would’ve been great. I did rec... Se mer
Företaget har svarat
Aurora was so sweet! Absolute best customer service i’ve received. She helped with what i was looking for, great with communication and lovely conversation. Pricing for valentino was perfect! she has... Se mer
Företaget har svarat
I was In the livingston store today and was served by Sophie. She was helpful and knowledgeable about promotions and product information. She was polite and sweet. I bought my perfume with ease and wi... Se mer
Företaget har svarat
Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit 44, Almondvale South, EH54 6NB, LIVINGSTON, Storbritannien
4,9
Utmärkt
118 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The employees were super friendly and…
The employees were super friendly and helpful
2 oktober 2026
Omdöme utan inbjudan
The ladies at the Livingston Centre…
The ladies at the Livingston Centre were so nice and extremely helpful. Both with so much knowledge about the products and promotions. Amazing service.
2 oktober 2026
Omdöme utan inbjudan
Went into the livingston store today…
Went into the livingston store today had a very pleasent experiience with the staff in the store.
Was served by katrina who went out of her way to locate the product i was trying to find,and with success she found it and is now being delivered by ordering from the online store.
2 oktober 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great for gifts
Always enjoy buying gifts for my mum from here, Sophie served me and she was very helpful and kind!
21 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hi Leenie,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Workers were absolutely amazing
Workers were absolutely amazing, kind, and gave fantastic customer service, especially a worker called Fin. Will definitely be buying more perfumes from this store.
1 oktober 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hi Maha,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Aurora was so sweet
Aurora was so sweet! Absolute best customer service i’ve received. She helped with what i was looking for, great with communication and lovely conversation. Pricing for valentino was perfect! she has made me become a customer!
1 oktober 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hi Rhia,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Really good service such an amazing…
Really good service such an amazing staff member
30 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hello Adam,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Brilliant service from kim
29 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hello,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
It was my birthday 26 th sept went I'm…
It was my birthday 26 th sept went I'm to get 2 perfumes prada paradox sweet chemistry and miss dior the ladies there in Livingston served by Kim was fantastic I got few goodies and also 10 pound added on my card they made my day very helpful indeed 😊 shall be back again very soon rhankyou to those lovley ladies
26 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hi Linda,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Visited shop today
Visited shop today, looking for new perfume. Kim was extremely helpful, providing great guidance and advice would definitely recommend.
26 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hi Paige,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Great experience
I was In the livingston store today and was served by Sophie. She was helpful and knowledgeable about promotions and product information. She was polite and sweet. I bought my perfume with ease and will definitely be back to that store. Great offers on as well and very competitive with other retailers.
26 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hi Nancy,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Katrina was super helpful and the kind…
Katrina was super helpful and the kind of assistance you want to have. Very professional, patient and definitely a good salesperson. Thank you
25 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hi Irene,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Packaged arrived on time
Packaged arrived on time, well packaged to reduce any damage
17 september 2026
Svar från The Perfume Shop - Livingston 109
Hello Nicola,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
excellent customer service
I popped in to ask about a specific fragrance that they didn't stock unfortunately. However, Aurora was super helpful in helping to identify similar scents to what I was looking for and I left with two bottles. There were offers on so prices were great and I got a free gift as well with my purchase. All in all, a very good experience and great service from Aurora and Katrina.
11 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hello Karishma,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
On her first day WOW!
On her first day, Amy was fantastic! She was incredibly intelligent, communicative and confident in her role, making it hard to believe it was her first day. Thank you Amy and her manager for the excellent customer service. We’ll definitely be back.
20 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hello Paul,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
I just wanted to take a moment to say…
I just wanted to take a moment to say how wonderful Aurora is at The Perfume Shop in Livingston. She is always incredibly polite, friendly and welcoming, and I’m warmly greeted every time I visit.
Aurora’s customer service skills are exceptional. She is genuinely helpful, attentive and always makes the experience feel personal rather than just being another customer. Her knowledge, professionalism and lovely personality really stand out.
The service I receive from Aurora is honestly one of the main reasons I keep coming back to the store. She is a real asset to the team and deserves recognition for the fantastic customer service she provides. A huge thank you, Aurora! ❤️
18 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hello Daniel,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Staff were very friendly helpful and…
Staff were very friendly helpful and informative
1 september 2026
Svar från The Perfume Shop - Livingston 109
Hi Betty,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
I went to the Almondvale south…
I went to the Almondvale south livingston store. Wow the experience I recieved from Aurora was simply amazing. She was so personable and very professional, friendly. She made me very comfortable and nothing was an issue,
Thank you for being so kind to me and getting exactly what I needed.
Love Gail xxxx
11 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hello Jamie,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Kim was very kind and helpful
Kim was very kind and helpful. The service was excellent, and she made the whole experience really pleasant. Great customer service!
9 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hi Claudia,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Fin is always very helpfull and…
Fin is always very helpfull and welcomes myself and my mum in the perfume shop, nothings a problem for Fin always happy to help with perfumes or aftershave, takes her time and never feel rushed, great customer service Fin.
5 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Livingston 109
Hello Kimberley,
Thank you for your 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a super shopping experience with us. We look forward to helping you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
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