The Perfume Shop - Ilford 262 Omdömen 26

TrustScore 4.5 av 5

4,5

Unit 40A, The Exchange, IG1 1RS ILFORD, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I genuinely cannot put into words how amazing Rihanna was at The Perfume Shop in Ilford. From the moment we walked in, she made us feel so welcomed and comfortable. She spent so much time helping... Se mer

Betygsatt 5 av 5 stjärnor

Best service from Aarzo, she is so dedicated to her job. I went to this Ilford branch in exchange mall completely ignorant about the fragrances and she guided me thoroughly. She spent so much time a... Se mer

Betygsatt 5 av 5 stjärnor

Rianna was very friendly and really knew her perfumes. She helped me find exactly what I was looking for based on the notes I wanted. Great customer service, very welcoming, and the samples she gave m... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Aarze, Rihanna and Rabail from The Perfume shop, Inside shopping exchange Ilford, have always been great in attending to my queries and assistance. Such a helpful and positive people. I forgot the nam... Se mer

Företaget har svarat


Företagsinformation

  1. Parfymaffär
  2. Leverantör av skönhetsprodukter
  3. Leverantör av kosmetika och parfymer
  4. Kosmetikbutik
  5. Leverantör av smaksättare och dofter
  6. Butik med hårprodukter

Skrivet av företaget

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Kontaktuppgifter

  • Unit 40A, The Exchange, IG1 1RS, ILFORD, Storbritannien

4,5

Utmärkt

TrustScore 4.5 av 5

26 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Exceptional Customer Service from Rihanna – Truly the Best Experience!

I genuinely cannot put into words how amazing Rihanna was at The Perfume Shop in Ilford. From the moment we walked in, she made us feel so welcomed and comfortable. She spent so much time helping us without ever making us feel rushed or like we were being difficult, which honestly made the whole experience so enjoyable.

Her knowledge and recommendations were incredible — every perfume she suggested was absolutely amazing and suited us perfectly. You can tell she’s genuinely talented at what she does and really cares about giving customers the best experience possible.

Customer service like this is rare nowadays, and Rihanna completely exceeded expectations. She’s an absolute credit to the store, and because of her, we’ll definitely be coming back. Thank you so much again!

21 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best service from Aarzo

Best service from Aarzo, she is so dedicated to her job. I went to this Ilford branch in exchange mall completely ignorant about the fragrances and she guided me thoroughly. She spent so much time and made sure i am satisfied with i am getting.
I am a forever customer now of TPS.
Thank you Aarzo for your amazing customer support xx

16 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service from Rianna

Rianna was very friendly and really knew her perfumes. She helped me find exactly what I was looking for based on the notes I wanted. Great customer service, very welcoming, and the samples she gave me were a nice touch. Really good experience overall.

13 maj 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Hey is bought 2 one million perfume…

Hey is bought 2 one million perfume from the shop in ilford exchange
Best customer service by mr saka

8 maj 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Just wanted to say a huge Thank you to…

Just wanted to say a huge Thank you to Jeff at the Ilford branch. He was very helpful and helped me choose the perfect scent. He also gave me a cheeky discount! Thanks once again!

7 maj 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Rianna was very supportive and helpful…

Rianna was very supportive and helpful all thanks to her and her service we really appreciate the service and everything!

20 april 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Jeoff from Ilford branch is amazing

Jeoff from Ilford branch is amazing! Always is so helpful!

2 april 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Great customer service from Rianna

Great customer service from Rianna. Her friendly approach and genuine enthusiasm made the whole experience enjoyable and stress-free.

30 mars 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Quick delivery service

Quick delivery service, value for money

19 mars 2026
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Rianna from ilford is a excellent…

Rianna from ilford is a excellent worker I really loved the service she provided for me

9 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 1 av 5 stjärnor

Hi this the ever worost customer…Hi this the ever worost customer service if you have any problem to return items they take it personly and arguments with the customer threat the customer there the gi

Hi this the ever worost customer service if you have any problem to return items they take it personly and arguments with the customer threat the customer there the girls they almost try to fight with customers plz nobody go on this shop and the comany selling fake products when you buy a perfume they do,nt have smell like original and its even never last 10 minutes so plz do,nt buy frome them they give you a customer service numebr they never attend the call and when you chatt with them what they said shop peolple never accept it they will never listen what the customer service said

21 januari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hello K P,

We’re really sorry to hear about your experience and completely understand your concerns. We’re here to listen and improve and your feedback is very important to us.

Please rest assured that all products sold by The Perfume Shop are 100% genuine and sourced directly from the official brand suppliers or authorised UK distributors. We do not sell counterfeit, imitation, or grey-market products under any circumstances.

It’s also worth noting that fragrance performance can vary depending on several factors, such as whether the perfume is an Eau de Parfum or Eau de Toilette, your skin chemistry, climate, and even long-term use. Sometimes it’s also possible to become “nose blind” to certain scents over time this is a natural sensory response where familiar smells become harder to detect.

If you’d like us to investigate further, we’d be happy to do so. Please reach out to our customer service team via our website and provide:

- A photo of the packaging and base of the bottle (including the batch code)
- Your receipt
- A brief description of the issue (e.g., if the scent fades quickly, smells different, or causes a reaction)
- We take pride in the quality of our products and want to make sure you’re happy with your purchase.

Thank you for letting us know, and we hope we can resolve this for you.

Kind regards,
Jasmyn

Betygsatt 5 av 5 stjärnor

Excellent customer service

Aarze, Rihanna and Rabail from The Perfume shop, Inside shopping exchange Ilford, have always been great in attending to my queries and assistance. Such a helpful and positive people. I forgot the name of the beautiful lovely lady who wrapped 3 perfumes for me today. She did it so artistically and skillfully. Best wishes you guys :)

3 januari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hi,

Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.

The Perfume Shop.

Betygsatt 5 av 5 stjärnor

Thank you shunela and zain for the…

Thank you shunela and zain for the amazing customer service (sorry if I’ve spelt your names wrong) they were amazing and so accommodating ❤️

(Ilford branch)

26 december 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Betygsatt 5 av 5 stjärnor

Incredible service

I had amazing service from Rahbail. She was incredibly patient and helpful as I was unsure as I had to shop for Christmas presents. She left it behind the counter as I had to come back the next day, where Christina served me. She was super helpful with everything and did a beautiful job with the gift wrapping. Would definitely recommend and come back if this is the customer experience you get.

30 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hi,

Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.

The Perfume Shop.

Betygsatt 5 av 5 stjärnor

Fast delivery amazing offer

Fast delivery

27 oktober 2025
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Easy to order

Easy to order, and quickly delivered

26 juli 2025
Logotyp för The Perfume Shop - Ilford 262

Svar från The Perfume Shop - Ilford 262

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

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