Came in to find something totally new for my wedding day Niki went above and beyond to show us all available scents till we both found one we loved.
Företaget har svarat
Plats
Byt platsc/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU MIDDLEBOROUGH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . T... Se mer
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I visited the store today and they was a lovely lady called Anika and she was serving another customer. She explained that she would not be very long. She had amazing customer service. She looked ever... Se mer
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We were served by Niki today. She was an amazing help. Very educated on the perfumes. I didnt feel pressured into buying, although i did purchase. Wonderful.
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Företagsinformation
- Parfymaffär
- Leverantör av skönhetsprodukter
- Leverantör av kosmetika och parfymer
- Kosmetikbutik
- Leverantör av smaksättare och dofter
- Butik med hårprodukter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
c/o Superdrug, Unit 2 Hill Street Shopping Centre, TS1 1SU, MIDDLEBOROUGH, Storbritannien
4,9
Utmärkt
241 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Came in to find something totally new…
Came in to find something totally new for my wedding day Niki went above and beyond to show us all available scents till we both found one we loved.
11 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Extremely helpful
Extremely helpful, fantastic support and very friendly! Nicky
11 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was worried about the perfume to…
I was worried about the perfume to choose which is the best one finally Emmanuel is helped me out choose the Best one . I would recommend him and the Girl with him also suggested with the purfurm . Thank you guys !
1 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing staff
I visited the store today and they was a lovely lady called Anika and she was serving another customer. She explained that she would not be very long. She had amazing customer service. She looked everywhere for the right perfume.
30 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Experience was great
Experience was great. Anika helped me alot in choosing the perfume. She was so nice to me
29 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Manual is a lovely man helped me pick…
Manual is a lovely man helped me pick out my perfume fantastic from Middlesbrough
26 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came into buy a Fathers Day gift
Came into buy a Fathers Day gift, the person working there called Emmanuel was extremely helpful, polite, kind and was great at recommending products. Great Staff!!
21 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Super friendly staff
Super friendly staff. Maddison was a great help, thank you! ☺️
20 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Niki was very helpful and professional
Niki was very helpful and professional, patient with us. Took our time but she served us great. Had an amazing experience.
20 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
We were served by Niki today
We were served by Niki today. She was an amazing help. Very educated on the perfumes. I didnt feel pressured into buying, although i did purchase. Wonderful.
19 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing customer service by Emmanuel
Amazing customer service by Emmanuel, very professional and had a big smile on .
14 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Incredible service from Maddison at the Middlesbrough store!
I visited the store to sample a few perfumes I had shortlisted on the app, and I had the absolute pleasure of being helped by Maddison. She was incredibly patient and helpful, letting me sample all of my choices alongside several other fantastic recommendations without ever making me feel rushed.
When I mentioned I was purchasing these as gifts for my family back in India, she went completely above and beyond by tossing in some lovely extra gifts for them. Exceptional customer service like this is rare to find on the high street these days. Maddison is an absolute credit to the team, and I will definitely be returning. Highly recommend!
1 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emmanuel customer service is really…
Emmanuel customer service is really professional and helped me with the selection of the right perfume for me, I really appreciate his support.
31 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anika was absolutely amazing helped a…
Anika was absolutely amazing helped a lot 😁😁
25 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
the worker Emmanuel was welcoming and…
the worker Emmanuel was welcoming and help a lot and very polite
24 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Emmanuel was very helpful and very…
Emmanuel was very helpful and very professional at the Middlesbrough branch.
Thank you for exceptional customer service.
Benjamin
22 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicki was really lovely and provided me…
Nicki was really lovely and provided me with everything I needed. Just a lovely atmosphere
22 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Anika was a brilliant help
Anika was a brilliant help. Sorted everything I needed with a smile. Brilliant service
15 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service Niki 💕
15 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Hill Street Middlesbrough SD 513
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.