Id just popped in looking for a new fragrance and Claire did an amazing job showing me what she thought best matched what i was after and I ended up purchasing burberry goddess
Plats
Byt platsUnit 15a, Kingsgate Centre, KY12 7QU DUNFERMLINE, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I popped into the Dunfermline shop undecided on which perfume I wanted. John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable. He even wrote the name... Se mer
Företaget har svarat
Macy was very helpful if helping me choose a nice perfume for my sisters special birthday. Thanks again for the help qnd patience, it was really appreciated.
Företaget har svarat
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aft... Se mer
Företaget har svarat
Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit 15a, Kingsgate Centre, KY12 7QU, DUNFERMLINE, Storbritannien
4,9
Utmärkt
83 omdömen
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Amazing customer service
Id just popped in looking for a new fragrance and Claire did an amazing job showing me what she thought best matched what i was after and I ended up purchasing burberry goddess
2 oktober 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great service and knowledge
I popped into the Dunfermline shop undecided on which perfume I wanted.
John the staff member was exceptionally helpful and his knowledge of each perfume was unbelievable.
He even wrote the name of each perfume on the test card. I bought a new perfume to me and was delighted as it was on offer and my birthday so I got a gift too.
Cannot recommend John highly enough.
Great service, great perfumes and even better prices.
Thank you x
22 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hi Mr Bradburn,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Macy was very helpful if helping me…
Macy was very helpful if helping me choose a nice perfume for my sisters special birthday. Thanks again for the help qnd patience, it was really appreciated.
18 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello Ian,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Service
The service from the staff is great and the knowledge about the fragrances is good too.
23 december 2025
Svar från The Perfume Shop - Dunfermline 193
Hi,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Was in Dunfermline shop recently
Was in Dunfermline shop recently, the staff are lovely and very helpful.
21 augusti 2026
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Easy to shop online
Easy to shop online, easy to find product, fast delivery and arrived in good condition. Been a member for years now.. thank you
17 augusti 2026
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Claire in Kingsgate
Claire in Kingsgate, Dunfermline was so lovely in helping me choose an aftershave for my partner. Lots of options, explanations and patience. He was very happy with the result. Thank you 😊 will definitely return in future
15 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great Staff
Used this outlet for several years now staff always very friendly and helpful. Served by Claire today excellent service as always.
7 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by John today at the…
I was served by John today at the Dunfirmline branch, he was extremely helpful and polite 😀 Thanks John!
6 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Excellent service from Claire and John!
Me and my partner were served by Claire and John today. Was refreshing to be served by staff who were just genuinely nice and polite and wanted to help (considering I wanted to smell 101 different aftershaves, it was no hassle at all to them). Although I may have found the aftershave I bought slightly cheaper elsewhere, their help and customer service alone made me want to buy aftershaves from their store that day. Thank you again! Brian.
24 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Helpful staff
Couldn’t remember the name of our perfume but Claire helped us find it. Love it!
18 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Claire today
I was served by Claire today, very friendly and helpful, explained about all the different notes in the fragrances, asked about my usual fragrances and let me smell different recommendations, very happy with my choice of perfume. Highly recommend this store.
23 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Emily and lauren,served me with great…
Emily and lauren,served me with great customer service, and a nice smile,was looking for a nice aftershave, they showed me and went through about 10,I picked 1 they recommended, 1st class service, will be back, thanks again ,Mr Kennedy,
17 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
John was really good
John was really good, knowledgeable and took the time to show and smell all the scents we were interested in. He also chucked in a few freebie’s and samples. Highly recommend and will use again
5 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire gave excellent customer service and advice…
Excellent customer service and advice from Claire. Would definitely return there, even although I live a bit further away.
2 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Popped in for a look and bought 2…
Popped in for a look and bought 2 perfumes and 1 aftershave. Claire (Dunfermline) what a sales lady!!!! Thank you for being so patient, totally honest and extremely helpful. Thank you.
30 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Claire was super helpful and…
Claire was super helpful and knowledgeable. Came in looking for a new scent within a set budget and came away super happy.
29 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Customer Service
Claire was lovely, with extensive perfume knowledge and great customer service.
27 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
5 star service
I got served by Debbie today she was so lovely. Took the time to let me smell different perfumes nothing was a bother. Gave some recommendations too on what perfumes were nice and best sellers. Would definitely recommend going here very helpful and friendly
24 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Had an excellent experience
Had an excellent experience today! John was very friendly and helped me find exactly what I was looking for.
23 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Dunfermline 193
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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