Amazing service and the lady at the register was absolutely lovely. She helped me pick out the perfect gift for my boyfriend’s mom’s birthday. She helped me use my points to get a great discount, fant... Se mer
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Plats
Byt platsUnit 130 Level 1 North Mall, Derbion Centre, DE1 2PG DERBY, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into the shop to find a perfume for my wife with no idea what I was looking for, the only thing I knew was she liked a ‘musky’ smell… A lovely lady called Hayley took the time to go through wha... Se mer
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Everytime I visit the perfume shop I’m greeted by a wonderful lady Hayley. She makes you feel so welcome and is always at a helping hand if needed. Hayley is a bubbly, friendly person and that is wh... Se mer
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I was attended to by a very helpful lady called Diane in your Derby store. She went out of her way to satisfy my order requirements. She help me set up an account for my purchase because I couldn’t ob... Se mer
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Företagsinformation
- Parfymaffär
- Leverantör av skönhetsprodukter
- Leverantör av kosmetika och parfymer
- Kosmetikbutik
- Leverantör av smaksättare och dofter
- Butik med hårprodukter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit 130 Level 1 North Mall, Derbion Centre, DE1 2PG, DERBY, Storbritannien
4,9
Utmärkt
205 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good experience
Very good experience. Lynne is very good worker. She gave me very good discount. Thank you.
14 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great customer service
Great customer service, always ask a member of the team if you're unsure about anything or need advice, personal recommendation ask for Haley (staff) - knows her stuff about perfumes and cologones and will go above and beyond to get you your fragrance, gift, personal treat or anything in-between see Haley (staff) she'll find you the best of the best
8 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lynne was amazing
Lynne was absolutely amazing and very patiant. We spent a long time in store and purchsed many perfumes as gifts with Lynne's help and expertise.
2 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Really Good Service and Friendly Staff…
Really Good Service and Friendly Staff Members
28 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best perfume Shop very nice scents…
The best perfume Shop very nice scents and the best people they give gift for us very nice and trusted Shop Parfume.The best people is Aisha and Hayley
27 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had an amazing time at TPS Derby…
I had an amazing time at TPS Derby Level One, I got served by almost everyone in the store. I went in to buy one item and left wanting to buy the whole store. I think her name was Nicole served me so so well and made me feel less shy, even though i am very shy. Robbie and Hailey helped me chose the perfect scent for myself and Lynne the sweetest lady showed me how to wrap. THANK YOU ALL xxx
24 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Best experience
Best experience. Knowledgeable on all fragrance's. Helpful and very Pleasant definitely a five star review. .
14 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Walked in with no idea to get really…
Walked in with no idea to get really helpful helping smell the different scents. Lynne was really lovely engaging and helped me even gave me an additional gift for passing my theory thank you. ❤️
14 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service from Aisha at…
Excellent service from Aisha at Derbion....Thank you 😊
14 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Hayley was a credit to the company…
Hayley was a credit to the company ..she was friendly and really approachable...she helped me find what I was looking for ...
7 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicole was kind and helpful the whole…
Nicole was kind and helpful the whole time! Helped me and my daughter pick out the perfect gift for my wifes birthday. Would reccomend !!!
2 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was treated very well and I would…
I was treated very well and I would definitely come here again
27 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
What a way to turn a Paige!
Page in the Derbion ground floor was absolutely fantastic.
Exceptionally courteous, knowledgeable and willing to go the extra mile ( not for commission ) but to ensure that I had the scent notes, I described and loved.
The new idea of testing a fragrance is great too... please keep it.
10 star rating for Paige, never lose this staff member
27 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Paige was brilliant.
Paige was brilliant.
Spent a while in the shop purchasing scents, she was knowledgeable and very helpful.
Every Perfume Shop needs a Paige!
27 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent customer care service
I ordered some aftershave for my husband at Derbion store 370 in Derby on Monday,the item wasn’t in stock but Hayley was excellent- really helpful & ordered it in then notified me that it was in store ready for collection the next day,very impressive customer service I’ll not hesitate to visit again
23 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Nicole gave me such a lovely service in…
Nicole gave me such a lovely service in the perfume shop great interaction energy was warm felt very welcomed thank you NICOLE 😁
25 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great Service!!
I was served by Paige, Nicole and Lynne they were all lovely and really helped me choose a great perfume. I love Shopping here and will be back😊😊
21 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lynne was very kind as patience with me…
Lynne was very kind and patient with me because I wasn’t sure what perfume I wanted to get for a friend’s birthday.
21 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolutely beautiful experience with…
Absolutely beautiful experience with Lynne this morning. Her customer service has been second to none! An absolute asset to your team at the perfume shop! Thankyou Lynne!
17 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Helpful & pleasant
The staff were really helpful and pleasant. I also got a great deal with the offers that were available at the time.
14 mars 2026
Svar från The Perfume Shop - Derbion Centre 370
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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