The Perfume Shop - Croydon SD 548 Omdömen 57

TrustScore 5 av 5

4,8

c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US CROYDON, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The Perfume Shop is my go-to place for fragrances, and I’ve always had a great experience shopping with them. They have a wide range of perfumes for every budget, from everyday scents to more premi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , s... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definite... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Quality product at reasonable price.

Företaget har svarat


Företagsinformation

  1. Parfymaffär
  2. Leverantör av skönhetsprodukter
  3. Leverantör av kosmetika och parfymer
  4. Kosmetikbutik
  5. Leverantör av smaksättare och dofter
  6. Butik med hårprodukter

Skrivet av företaget

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktuppgifter

  • c/o Superdrug Unit 2, 35 Woolworth Development, Whitgift Centre, CR0 1US, CROYDON, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

57 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 5 av 5 stjärnor

Kay was very good customer service very…

Kay was very good customer service very kind and helpful. I will come back to get more advice from her. Thank you Kay 🥰

9 maj 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Kay was very kind and helpful and funny…

Kay was very kind and helpful and funny kind lady

9 maj 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Adore this shop great prices and great…

Adore this shop great prices and great delivery

1 februari 2026
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

The Perfume Shop is my go-to place for…

The Perfume Shop is my go-to place for fragrances, and I’ve always had a great experience shopping with them. They have a wide range of perfumes for every budget, from everyday scents to more premium brands, which makes it easy to find exactly what I’m looking for.
The staff are friendly and helpful without being pushy, and they’re always happy to offer recommendations or let you take your time choosing. I also appreciate how often they have good deals and offers, which makes it more affordable compared to other stores.
The overall shopping experience is smooth, whether in-store or online, and I’ve always found the products to be genuine and well packaged.
Definitely my first choice for perfumes—I’d highly recommend The Perfume Shop to anyone looking for quality fragrances at good prices.

16 december 2025
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

The lady who served me has always been…

The lady who served me has always been amazing. Her customer service and human relation is outstanding. Great asset to your business.

20 april 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Great experience today at the shop

Great experience today at the shop!
The lady at the till Kay was really helpful and I’ve had a nice conversation searching for the best gift for my son.

1 april 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

A wonderful experience

A wonderful experience. Rece was very helpful and patient with me while I made my purchase. I felt understood and comfortable. If you’re in need of a fragrance, Rece is your go to man. I will definitely return to grab more perfumes.

27 mars 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Outstanding Customer Service

Great advice about a cologne for my teenage son - wasn't in stock so the Lady on the counter ordered it for me and when I asked about my own cologne - instead of selling me the stand alone bottle , she pointed out a special offer on a gift box for myself which was lower in price and containing the cologne I wanted. Thank you :-)

5 mars 2026
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

BEST STORE EVER

Absolutely fantastic customer service!! Ada and Kay are AMAZING 🥰 I wouldn't go anywhere else... Thanks for making my mum's birthday so special

27 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Kay customer service

Kay , beautiful personality. I absolutely love shopping when she’s here.

19 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Ada was a very helpful pleasant person

Ada was a very helpful pleasant person

15 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Couldn't order on line....

Couldn't order what I wanted on line, so I went to the store. The young lady there ordered it for me and had it delivered to the store which I collected. All along, I was informed on the status of my order. Very efficent. What's more she was very pleasent, which is very rear these days.

9 februari 2026
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Helpful

Helpful, quick and thorough service. Kay helped me choose, signed me up for membership, wrapped and personalised my ribbon. Kay is a real asset to the branch.

13 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Today Rhys helped me and my brother get…

Today Rhys helped me and my brother get the fragrances we needed and was very patient with us whilst we decided and came to a decision

7 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Today Rhys spent some time helping me…

Today Rhys spent some time helping me and my brother get the fragrances that we needed today and was extremely patient

7 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

KAY was very helpful

KAY was very helpful. Got a good deal because of her assistance.

17 januari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Nicola was amazing at the perfume…

Nicola was amazing at the perfume section, very friendly and polite

24 december 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hi,

Thanks for your review. Have a lovely New Year!

The Perfume Shop.

Betygsatt 5 av 5 stjärnor

KAY Croydon

KAY, always professional with a laugh, extremely helpful today, the shop was busy but she was multitasking with ease 😉.
Thanks KAY

19 december 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Betygsatt 5 av 5 stjärnor

Amazing time.

Amazing time.. had such a helpful person
Charmane @ Croydon Superdrug perfume shop

17 december 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Betygsatt 5 av 5 stjärnor

Exceptional customer service by Kay

We had an enjoyable experience yesterday. Kay provided exceptional customer service; she was very patient, knowledgeable, and always wore a smile, which is rare in today’s face-to-face interactions. She also highlighted the best deals without making us feel pressured to buy. As a result, we (or should I say my husband) ended up purchasing more perfume than originally planned, but we made significant savings - much better than the offers in Boots. Thank you for making shopping less stressful!

16 december 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Croydon SD 548

Svar från The Perfume Shop - Croydon SD 548

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

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