The Perfume Shop - Cardiff 173 Omdömen 133

MACY WAS AMAZING BEST SERVICE EVER AND GO SEE HER FOR ALL YOUR PREFUM NEEDS

I had an amazing experience at the perfume shop in St David’s Cardiff thanks to Aaliya. From the moment I walked in, she was welcoming, professional, and incredibly knowledgeable about all the fragrances. She took the time to understand exactly what I was looking for and recommended the perfect scents without being pushy at all.
Her customer service was genuinely outstanding — friendly, patient, and attentive throughout my visit. It’s rare to come across someone so passionate about helping customers have a great experience. I left feeling valued and absolutely delighted with my purchase.
Aaliya is a real credit to the store, and I’ll definitely be coming back again. Highly recommend visiting if you’re looking for excellent service and expert fragrance advice!

I was served by Aaliya from the Cardiff store and Eilish. They were both so helpful and amazing.

The customer advisor Tashy was very helpful in showing us all the different products which were suitable for what we were after. Great and polite service - would fully recommenda visit there at the Cardiff centre store

Excellent prices and superb customer service. We were served by an extremely knowledgeable, professional and friendly lady at the Cardiff St David’s Centre store by the name of Laiba

The Worker Leona who attended me was very kind and attentive, Im definetely coming back because of her

Amazing costumer service from iffatar and Macy great help !

I was at the Cardiff store today and met Leona who was exceptional. She guided me through choosing beautiful perfumes for both of my parents and a relative. She was very patient and exceptionally awesome!!! I also went home with some sample freebies!
Thank you Leona

I was looking for a new fresh fragrance and found one.
Lovely lady that served and help me Natasha was brilliant. She definately knew about good smelling fragrance in terms of longevity on the skin/
Thank you Natasha

Taz and other staff we’re extremely helpfull explaining in detail of the offers available and in helping us to purchase the best to suit us , a 5 star shopping experience

Thank you very much Tasha from Cardiff City Centre shop for your great customer service ❤️

Taz In Cardiff store offers best deals and give best service. Perfect experience to shop here.

Recently visited this store and couldn't remember the name of the perfume I usually wore. Natasha found out it was Micheal Kors by going through my account using my email address. Great customer service and very helpful and smiley.

Good customer service. Tas Explained well regarding offers

Taz was very helpful

Quick efficient service and delivery. Very nice free gift of perfume for you to try

Amazing customer service, I would recommend to anyone
I am so happy
Returning customer xx

I was served by the wonderful Leona at the Cardiff store, and the experience was exceptional. She took the time to walk me through the different variants within my favourite fragrance range, the Armani Stronger With You collection, including some of the newer and improved releases.

Leona was incredibly knowledgeable and generous with her time, offering expert advice throughout. As a result, I purchased my usual go-to variant as well as the new limited-edition Amber fragrance.

She was very attentive in making sure I chose the right fragrances, encouraging me to experience them both on a sample card and on my skin before making a decision. She also kindly provided me with some additional samples to try in the future, thoughtfully selecting them based on the types of scents I enjoy so I can expand my fragrance choices going forward.

Her professionalism, care, and attention to detail truly stood out, and the level of service she provided was outstanding.

Thank you, Leona!

Amazing experience by Tasha she really made my day feel special and took her time to suit every one of my needs. Definitely recommend everyone go to this shop in town🙌🙌🙌🙌🙌

I’ve had several excellent visits to the perfume shop and have been served by Leona each time. She has been brilliant. Her knowledge of the different brands and fragrances is outstanding, and she always takes the time to explain which scents work best for different occasions.

Whenever I visit, I genuinely look out for Leona because I know I’ll receive honest advice and thoughtful recommendations. She listens carefully to what I’m looking for and never rushes the process, which makes the experience feel personal rather than transactional.

Every fragrance I’ve purchased based on her guidance has received compliments, which says a lot about how well she understands both the products and her customers.

Her professionalism, patience, and attention to detail really set her apart. She creates a welcoming atmosphere and makes choosing a fragrance an enjoyable experience every time. An absolute credit to the store.