The Perfume Shop - Bullring 112 Omdömen 

162
TrustScore 5 av 5

4,8

UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE BIRMINGHAM, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Yusuf was an absolute star today. I wasn't sure what perfume i wanted but knew the type of scent I wanted. Yusuf was amazing in getting the perfect scents for me. Will definitely be coming back.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Yusuf was of great assistance in choosing some perfumes. He was helpful in guiding us through our options & very patient whilst we were trying the options. Make sure to give him a shout when you are... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fantastic perfume shop with a great collection of fragrances to choose from. They had testers available for every perfume I wanted to try, which made it so much easier to find the right one. The custo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Yousuf was exemplary, approachable, thanks to him, we got the perfect gift even though we was a lot picky than usual. I appreciate his service with a smile genuinely.

Företaget har svarat


Företagsinformation

  1. Parfymaffär
  2. Leverantör av skönhetsprodukter
  3. Leverantör av kosmetika och parfymer
  4. Kosmetikbutik
  5. Leverantör av smaksättare och dofter
  6. Butik med hårprodukter

Skrivet av företaget

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktuppgifter

  • UNIT 517A, THE BULLRING, BIRMINGHAM, B5 4BE, BIRMINGHAM, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

162 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(162)

36 021 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Hamaad was amazing

Hamaad was amazing, helped me for my long shopping journey with nothing but enthusiasm, definitely will be returning and fingers crossed he can help me out again next time!! :)

24 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your review.
It's great to hear your feedback. We appreciate you!

The Perfume Shop.

Betygsatt 5 av 5 stjärnor

Hamaad was very helpful and did his…

Hamaad was very helpful and did his best to assist me choosing the best possible perfume

21 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Great experience

Great experience. Hammad was very helpful :)

21 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Great experience

A lovely guy, Hamaad, helped me pick the perfect fragrance for my boyfriend. He gave me recommendations based on my price range and preferred scents. I also got the gift wrap and personalised ribbon at a very reasonable price.

21 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

I had a great experience at the perfume…

I had a great experience at the perfume shop!
Hamaad was so kind and really helped me with choosing the perfect perfume 🥳😍
I highly recommend people to get their perfumes from here!

20 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Hamaad was lovely and so helpful and…

Hamaad was lovely and so helpful and wrapped my gift so nice and efficient please give him a promotion or raise !!

20 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Great service today by Yousuf

Great service today by Yousuf. Lovely touch with a printer ribbon for the gift wrapping.
Thank you

20 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Exceptional attention to my requirement

Yousef was exceptional walking me through the different scents and the prices and comparisons, as I've used the same brand of perfume for 20 years and was looking to try something different. Overall very helpful.

13 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Ellie provided great customer service…

Ellie provided great customer service helping me pick between 2 fragrances.

12 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Wahaab was very patient

Wahaab was very patient, eager to help and gave very good recommendations that worked within my budget.
A legend

5 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Finally knowing what I like.

The whole experience was joyful entertaining, no forceful marketing where u feel obliged to buy anything just because someone in the shop gave u a few minutes of their own time, i shared that experience with sonia who was incredibly helpful, u come in with 0 knowledge, u come out knowing what u like and what u don't like, I'm defo coming back cause the discounts she offered were unreal.

3 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Ethan

Ethan, I wish every sales person is like Ethan, he is amazing, and really informs you of different types of fragrances from new to even old, the help made me choose a really nice fragrance. many many thanks ETHAN

1 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Yousuf was very helpful thank you

Yousuf was very helpful thank you

1 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Betygsatt 1 av 5 stjärnor

Bad experience wouldn’t go back

I visited the branch in the bullring yesterday which was the 31st October at around 1030 to make a purchase for my husband and myself but was ignored by the member of staff. Initially there was only one staff on an asian lady who refused to acknowledge me and served another lady first. eventually a second girl came out with blonde hair who serving other customers and I asked her for help, she said she was with other customers and she’d come and help me which she did. When I said to her that I was there before the other customer she tried to justify the asian lady’s actions by saying she hadn’t seen me as they were busy. The asian lady tried to say that she’d not ignored me on purpose but I know she did has the other customers had come in after me and she’d blanked me.
The blonde girls service was great and when I said to her that I’d been waiting ages but the older Asian lady couldn’t be bothered she once again tried to protect the other member of staff by saying that when it’s busy you don’t always see who next but i do think she was just trying to make excuses for the older lady behaviour who has now left to go serve other customers. This is the first time I shopped there and it will be the last and I would only go back if I saw the blonde girl there in future I’ll shop at boots or fragrance shop.

31 oktober 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

We appreciate you taking the time to share your experience. We're sorry to hear that you felt ignored and that the service did not meet your expectations. We'll address this with our team to ensure a more welcoming environment for all customers. We value your feedback and hope to improve. If you would like to share your experience with our team, please pop in touch via email at reviews@theperfumeshop.com

The Perfume Shop

Betygsatt 5 av 5 stjärnor

Ethan provided great customer service…

Ethan provided great customer service and showed a range of different fragrances which helped me pick the correct sent for me!

Ethan also gave me other recommendations for futures purchases

31 oktober 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Good customer service from Elizabeth

Good customer service from Elizabeth, very willing to help, thank you.

28 oktober 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Elizabeth was so lovely today

Elizabeth was so lovely today. Excellent service.

25 oktober 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

A massive thank you to Clariese for her…

A massive thank you to Clariese for her unwavering help and patience during our time at The Perfume Shop.

Clariese deserves recognition for her professionalism and guidance.

We came in to buy x1 gift and ending up purchasing x2 gift sets and x1 aftershave thanks to Clariese - she made our shopping experience!

We hope she receives the recognition she deserves.

27 september 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your 5* review, we appreciate you! Have a great day.

The Perfume Shop.

Betygsatt 5 av 5 stjärnor

Clariese was amazing

Clariese at the Perfume Shop took her time to recommend a number of perfumes to help me pick my perfect gift. She then gift-wrapped it to perfection. Very good customer service!

18 september 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bullring 112

Svar från The Perfume Shop - Bullring 112

Hi,

Thanks for your lovely words and for choosing us to shop with. We appreciate you.

The Perfume Shop.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer