The Perfume Shop - Bromley 7 Omdömen 

98
•
TrustScore 5 av 5

4,8

Unit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB

•

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What a fabulous experience with Kemi at the Bromley Glades store. She is so knowledgeable about fragrance and the way it reacts to certain skin types. She was just so lovely

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Betygsatt 5 av 5 stjärnor

Kemi was fantastic one of the best sales assistants yet! She was locely would definitely buy again from her❤️❤️❤️

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Betygsatt 5 av 5 stjärnor

Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Se mer

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Betygsatt 5 av 5 stjärnor

I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Se mer

Företaget har svarat


Företagsinformation

  1. Parfymaffär
  2. också i
  3. Butik med hårprodukter
  4. Kosmetikbutik
  5. Leverantör av kosmetika och parfymer
  6. Leverantör av skönhetsprodukter
  7. Leverantör av smaksättare och dofter

Skrivet av företaget

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktuppgifter

  • Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Storbritannien

4,8

Utmärkt

TrustScore 5 av 5

98 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(98)

33 750 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

How amazing was my trip to this Bromley…

How amazing was my trip to this Bromley store! The staff was amazing, very professional and great service. Very friendly and very polite. I highly recommend! Just to mentioned the two wonderful people that served me today. Thank you Ruby and Serbay! Xxx

1 maj 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

The shop assistant who attended to me…

The shop assistant who attended to me was very nice and helpful. She was very patient and explained in details the perfume I wanted to buy and promotion which enabled me to make an informed decision. The delivery was also very good

26 april 2026
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Came in for a gift for-my fiancée

Came in for a gift for-my fiancée , left with a prada intense highly recommended by the manager and raahi explained to me the differences between all dior sauvages, and took the parcum for its longevity.

1 april 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 4 av 5 stjärnor

great shop.

great shop.

11 februari 2026
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 4 av 5 stjärnor

Great…

I could find what I need and compare prices with ither retailers

14 mars 2026
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello Aaliyah,

We're really happy to hear that you could find what you needed and compare prices. Thank you for your feedback, we really appreciate it.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Great Customer Service

Kemi at Bromley Perfume Shop was amazingly helpful with helping me pick out a perfume as a gift. She really took her time to help me. Exceptional customer service from her!

15 mars 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

The best staff

The best staff
Very friendly,very professional🥰🥰🥰

26 februari 2026
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Good Service

They were very helpful in the shop, and a quick delivery, very pleased with my item to.

2 mars 2026
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Raahi she is very good 👍 in customer…

Raahi she is very good 👍 in customer service. I was very impressed with with her customer service bless her 🙏 very polite and she got very good miner to the customer care.

22 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

They do have excellent customer…

They do have excellent customer service. And manager is very welcoming.

19 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Excellent customer service… new Miu Miu…

Excellent customer service… new Miu Miu is highly recommended and went down a treat. Thank you too Nashad and Breanna

19 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Breanna helped me a faulty item and…

Breanna helped me a faulty item and still made me a purchase and made me feel assured

19 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Kemi, Ruby and Serbuy 100/10 service 🫶

Me and my boyfriend came in today to find myself a fragrance. Straight away Kemi, Ruby and Serbuy were very nice and friendly and helped me find 2 fragrances that I fell in love with. They also threw in some freebies and a discount for choosing to shop with them which made my day (the little purse was soo beautiful I am obsessed! And the mini perfume smells amazing) service was amazing everyone was so sweet and helpful. I’ll defo be coming back for my next fragrances 🫶

17 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 1 av 5 stjärnor

Still haven’t received them yet

Still haven’t received them yet, and I paid £14 for two items to be delivered delivered the following day

11 februari 2026
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hello Stephen,

Thank you for your review and I’m very sorry for the delay in receiving your order, especially after paying for next day delivery.

I can see that your order was sent using the requested Special Delivery Guaranteed, which is a signed‑for service. As no one was available at the delivery address at the time of the first attempt, Royal Mail were required to make a redelivery attempt, which unfortunately caused the delay.

I’m pleased to see that you were able to redirect the parcel to a local store, and I hope this made receiving your order more convenient. I do apologise for the frustration caused and appreciate your patience while this was resolved.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Ali and Kemi were really kind and…

Ali and Kemi were really kind and supportive during my time at the perfume shop at Bromley. Thank you so much guys

20 december 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hi,

Thanks for your feedback. It's great to know of your 5* experience.

The Perfume Shop.

Betygsatt 5 av 5 stjärnor

Excellent customer service

Absolutely amazing service today in Bromley store! Harvey was so helpful,I was looking for a number of gifts and he helped me find the perfect fragrances...so helpful and really knowledgeable even gift wrapped them all! Great experience

14 december 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hi,

Thanks for your 5* feedback!

The Perfume Shop

Betygsatt 5 av 5 stjärnor

Great service

Great service, friendly and helpful

10 november 2025
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hi,

Thanks for your feedback, we appreciate you!

The Perfume Shop

Betygsatt 5 av 5 stjärnor

Amazing store and workers

Ruby was amazing! So professional and attentive, she went out her way for me and my friend. Ruby never got annoyed at our requests. I feel like she went above and beyond for me. I appreciate her so much. Amazing staff!!

Plus the manager was sooo bubbly and smiley! Made me feel very welcomed!

I’ll definitely be back !

25 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hi,

Thanks for lovely response and we are happy you had a 5* experience with us.

The Perfume Shop

Betygsatt 5 av 5 stjärnor

Amazing service today in Bromley by…

Amazing service today in Bromley by Harvey and Jodie and was friendly and helpful and showed us the personalised ribbon for gift wrapping which was great!

13 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - Bromley 7

Svar från The Perfume Shop - Bromley 7

Hi,

Thanks for your feedback. We appreciate your kind words.

Kind regards,
Sharain - The Perfume Shop

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