I had a wonderful experience with the staff members at the Bon Accord center branch today. Penny was very helpful, welcoming, friendly and fun 🤩. Her recommendations were perfect 👌. Jill was there... Se mer
Plats
Byt platsUnit W9, St Nicholas Centre, St Nicholas St, AB10 1HW ABERDEEN, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Again. Cara and Jasmine. I had a fantastic experience again at this perfume shop. The staff were welcoming, knowledgeable, and genuinely helpful without being pushy. The selection was impressive, with... Se mer
Företaget har svarat
Awesome service from you guys. Thanks again to Penny for her service; always smiling. It’s such a pleasure visiting your shop. Expect more visits from me soon. Cheers
Website wasn't working for a c&c so called the shop and got a human. K was more than happy to set aside what I needed to pick up later. When I arrived at the shop K was with a customer yet still manag... Se mer
Företaget har svarat
Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit W9, St Nicholas Centre, St Nicholas St, AB10 1HW, ABERDEEN, Storbritannien
4,8
Utmärkt
580 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fabulous service
Fabulous service - great customer service managed to match aftetshare to father favourite one - Penny was great 🩷
23 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Abi and Ro at the Perfume Shop in…
Abi and Ro at the Perfume Shop in Aberdeen did a fantastic job helping me select a new fragrance. Couldn't do enough to help me. Just delighted with my new perfume. Thank you!
22 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Fast delivery,good price,well done
17 juli 2026
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Morag was amazing
Morag was amazing , she helped me to get a nice perfume that made my crush fall in love with me
20 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
the catalog amuses me.
13 november 2025
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Jesmine was amazing
Jesmine was amazing, we were looking for scents for our wedding that needed to be long lasting. We took quite a while to decide as we wanted scents we loved but that sre different to what we usually wear. We were successful and are excited to wear the perfumes at our wedding in 2 weeks.
5 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
ya había comprado en esta página y no…
a pesar que tuve que andar mucho para que me contestarán mi enfado era que no contestaban WhatsApp ni correo gracias a Instagram se contactaron y me explicaron que lo que pedí no había en ese momento existencias lo cual con un simple correo ya me habría quedado tranquila porque es para un regalo por lo demás yo ya había comprado en otras ocasiones y todo bien ya recibí mi pedido gracias satisfecha con el
4 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello Diamela,
Thank you for your feedback, I'm very sorry to read about your experience and sincerely apologise for the frustration caused by the delay and the lack of communication you described.
Unfortunately, as there is no order number or email address associated with your review, I have been unable to locate your order or investigate what has happened on this occasion.
Please rest assured that our Customer Services team is here to help. If this matter has not already been resolved, please contact us with your order number or the email address used to place your order, and we will be more than happy to investigate this further for you.
I hope your order has now been resolved and I sincerely apologise again for the inconvenience caused.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
Thank you Jill for the brilliant…
Thank you Jill for the brilliant customer service
17 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Sensational customer service
What an absolute credit to customer service Morag and Jill are, so helpful and so kind. I was looking for a particular perfume and they helped me to find it, and to get the best value for money. The perfume shop are very lucky to have two such wonderful people representing them in their shop. Thank you both so much.
17 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service experience…
Amazing customer service experience from your staff Ro at the perfume shop union square aberdeen today 13 july 2026
13 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Expert assistance
I was looking for a summer perfume and Penny was excellent in suggesting various options based on my current preferences. I will definitely return to add to my collection
10 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience
Oh! I got what I wanted and even more.
Penny did right and her customer service is top notch.
9 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Penny was great
Penny was great! Super polite and a right good laugh! She also knew exactly what I was looking for ! Cheers
8 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Buying perfumes as gifts from the store
I bought two prefumes from the shop, I want to give them as a gift.
Cara helped me a lot by choice them, she has a nice taste tbh, and she wrapped the perfumes as gifts in a lovely way.
6 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
St Nicholas store service.
Today i was severed by Cara and the St Nicholas store, I have been with Cara often and she is great, she I always on the ball when I come in unsure about which perfume I'd like, but have an idea of the scent, for example today is said I liked something with a coconut/summer scent, and I also knew I'd like the LaBomba, Cara let me smell other perfumes with similar notes, I felt no way rushed, and she was helpful in advising costs and sizes to save me money and get the beat deal.
She told me about refil options and also cost effectiveness.
In the end I bought 3 perfumes, delighted with my purchases and would highly recommend the store and Cara.
4 juli 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Aberdeen 62
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.