Thepdfguru Omdömen 

Na 1 x gebruik gemaakt te hebben van hun dienst zit ik meteen aan een abonnement van 50,- vast. Deze automatische incasso is niet te blokkeren bij Paypal. Dit bedrijf adviseert me contact op te nemen mat DPF-Guru. DPF-guru gaf aan dat hun beleid is dat bij eenmalige aankoop automatisch een abonnement volgt binnen -1- week. Dat staat in hun voorwaarden. Dit strookt niet met de EU regels. DPF-guru is binnen de EU gevestigd (Cyprus). Na een mail wisseling enun aan het einde een officiële klacht wegens het niet volgen van EU verplichte regels krijg ik het bericht dat het abonnement is geannuleerd (eerst nog een gereduceerd abonnement aangeboden: geweigerd en volledige stopzetten gevorderd inclusief terugboeken van het bedrag. En nu gaat het volgende gebeuren ! Het bedrag is overgemaakt naar PayPal. Is door Paypal bevestigd. Na 1 uur is dat bedrag weer weg. "automatische incasso"??. Dit nadat ik bij Paypal al een blokkade had ingesteld. Maar dat schijnt een paar dagen te duren. Intussen wijs geworden: al mijn geld bij Paypal teruggezet naar eigen rekening andere bank. En automatische incasso eigen bank voor paypal geblokkeerd. DPF-guru zet weer een automatische incasso bij paypal. Dit ondanks de blokkade bij Paypal en de toezegging dat het abonnement geannuleerd is. !!!!!!. De volgende dag is weer een automatische incasso ingesteld bij Paypal door PDF-guru. Helaas voor hen staat daar geen geld meer op.!!. Paypal geft aan dat er een automatische incasso geweigerd is vanwege het saldo. NIET door de blokkade en wil de reden daarvan weten. (staat bij hen in de mailwisseling) Kortom: DPF-guru: aparte manier van zaken doen. Eigen toezeggingen niet nakomen en blijven proberen zg abonnementsgeld te innen. Dit wordt mogelijk een zaak voor de rechtsbijstand !

I paid for a 7 day trial on May 9 2026 for the amount of $2.88 then was charged again a week later for $72.96 without my authorisation. When I emailed my complaint they simply hide behind their “policy”.
The product is rubbish anyway - the converted file could not be used as it was illegible!

I paid for what I thought was a one-off trial then found I was trapped in a subscription when I found a charge of over £50 on my credit card. I complained so they cancelled my account and now I can't even get my £50 worth! AVOID

Very scammy automatical renewal after you used it once...

This pdfguru tool and website has very dishonest business conduct. Here is how they get you (or my daughter, in this case). They pay to be ranked high in a search result (quick pdf conversion is highly sought-after feature for today's students and office workers), they have a decent-looking website and features that any pdf tools offer, and they DO NOT display any pricing on their website!!

So you use them, thinking it is going to be free or a small cost, and be greeted with a trial option at a very small charge ($1?). BUT, underneath the payment options, there they have very small text stating if you don't cancel before 24 hrs of your "renewal" time, you will be charged $49 dollars per month!! The fact that you have to cancel before 24 hrs effectively make your "free trial" only 6 days, NOT 7!! Then, because there was NO big pricing display, you tend to neglict and forget what this is, and how much it will charge you. Then at least, a month goes by, and you are charged $50. Then you found out with your credt card bill, and you to cancel. At least now they get your money for 1 month. Worse case, monthly charge goes unnoticed for months to come, in my case where my daughter used my card info and I was not warned..Anyway. use don't use this website and its tool. Google PDF24 instead, completely free, online, and works really well!

I'm assuming that I'm rating Trustpilot not the company pdfguru. One week after I used pdfguru to compress an important document at a cost of £1.99 my PayPal account was charged an additional £49.99! PayPal sent me an email telling me about the additional charge. I checked on line to see if pdfguru is a scam and found several warnings of the dodgy activities of this company. I reacted within a day through PayPal that recommended that I contact Pdfguru requesting an immediate refund. I have done that and have received an almost immediate full refund. Thank you Trustpilot for the warning!

Why would you charge for basic PDF tools that you can find in any other app or just adobe acrobat, i used PDFgear a free app to split a pdf try it instead of this scam app

PDF guru are a bunch of scammers located in Cyprus charging 50 pounds a month on automatic renewal on their sign up. Be aware they are not honorable and are charging over the top for their services! Do not deal with these people

Առանց հարցնելու պարզապես բռնագանձում են հիսուն դոլար

obvious scams and forcing payments over services can be found for free, run away whenever you see pdf guru

Along with a lot of others I have been scammed by this company. Taking funds without authorisation. They should be closed down.

Scammers! Charged £5 extra and then £50 and are not giving back a refund.

they put recurrent charges without me having given authorization. Pure scam

Scammers,
Lowlife company defrauding people with hidden charges.
Dishonest business AVOID

Had to convert a pdf into a jpeg file quickly and didn't have time to check reviews first. If you are here before contacting them lucky you is all I can say. Their conduct as soon as they get your data is as bad it gets. That includes your payment details! Polite requests, followed by firm requests, followed by legal notice copying in all the relevant data authorities to delete my data and stop spamming me have been ignored. It's a hassle and a drain you really do not want. There is a special place for people like these.

They are SCAMMERS I just wanted to convert some documents to pdf. For me to download them they asked for $00.99 US cents which I though was ok I paid using PayPal then without any notice they took $49.99 US dollars when I checked paypal there was a subscription for $49.99 every month. I didn't agree for this and was never notified about this subscription. I put a complaint into paypal after they investigated it paypal told me that my claim was deny because PDF Guru advised me of this subscription and I agree to it. They are liars why would anyone agree to pay $49.99 a month to convert some documents. So I letting everyone know do not use this web site this company has mis lead so many people do not trust them.

Rip-off platform. I fell for it too. Their whole business is based on tricking you into signing up for an expensive US$49 a month subscription if you use it once for $0.99 for one pdf conversion. Small print in the corner, I missed it. Good luck getting your money back. I'll be reporting them to the fraud bureaus.

Beware of dodgy practices!
I thought I was buying a one time use of a pdf editor and then they charged me for a 1 year fee. I will be going to paypal for a refund as other users suggest.

I wish I could give them zero stars. This is a scam. They took money out of my account once a week and did not even provide the product, which was a simple PDF conversion. When I tried to cancel, the website says I don't have an active subscription, yet my bank account clearly shows that PDFGuru is taking $0.69/week. Oh yeah, and I just got an email stating it will increase to $0.99/week. I just emailed them with a demand to cancel my subscription, or I will contact my lawyer. Stay away.

I wanted to try this product on a one-time basis. The product was not satisfactory. My PayPal account paid 0.99 USD for the one time use, and then a few days later I received a notice from PayPal that my account had also paid 49.99 USD pursuant to a "automatic subscription renewal". I contacted PayPal and then PDF guru. I asked PDF guru for a refund. PDF guru advised me to not contact PayPal and offered me "free" service of their product for 2 years. I responded that I wanted a refund and PDF guru would not process a refund. I then filed a dispute with PayPal. My dispute was denied by an "AI assistant" at PayPal, which advised that I could appeal the decision. I have tried to launch an appeal with PayPal, but the PayPal system simply directs me to the same "AI assistant" which denied my claim in the first place.