The mattress quality is unmatched and not a bad price either. My sleep has greatly improved. For me, the highlight of this company was Georgie, her professionalism and friendliness to put the custo... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We have now purchased two beds over the past few years from the oak bed store! We dealt with Nina and Georgie in their customer service team who have been exceptional!! Telephone manner, knowledge of... Se mer
Good quick delivery, offered to take cardboard if I wanted to unpack upon delivery, which I declined. Bed was easy to put together with clear instructions. The bed is great quality and looks amazing t... Se mer
I am so impressed with this company - not heard of them before …. But the product ( bed and bedside tables ) is fabulous - looks amazing and is SOLID which is great . A member of staff picked up tha... Se mer
Företagsinformation
Om The Oak Bed Store
Skrivet av företaget
Since 2009, we have been trading as a leading provider of high-quality Solid Oak Bed Frames. Our commitment to excellence is evident in every piece we offer, as each bed frame is meticulously crafted using only the finest quality Oak trees. This ensures not only durability and strength but also an attractive finish that will enhance the aesthetic appeal of any bedroom.
We also offer Solid Oak Guest Beds and Solid Wood Bed Frames that are manufactured to the same high standard. We believe that everyone deserves a comfortable and supportive bed, and our collection is available in various sizes to meet your specific requirements. Whether you need a single, double, king size, or super king size bed, we have the perfect option for you.
One of the key features that sets our bed frames apart is the inclusion of sprung solid wood slats. These slats provide optimal support to the mattress, preventing it from dipping or sagging over time. This not only ensures a better posture but also promotes a restful and rejuvenating sleep experience.
What truly sets us apart from the competition is the fact that all of our bed frames are manufactured exclusively for us. This allows us to maintain strict quality control and offer an unrivalled combination of quality and value to our customers. We take pride in providing exceptional products that exceed expectations and deliver long-lasting satisfaction.
We are dedicated to helping you create the bedroom of your dreams. With our expertly crafted bed frames, you can enjoy the perfect blend of style, comfort, and durability. Experience the difference that our Solid Oak Bed Frames can make in your sleep and overall well-being.
Kontaktuppgifter
11 Fitzherbert Spur, PO6 1TT, Portsmouth, Storbritannien
- sales@theoakbedstore.co.uk
- theoakbedstore.co.uk
4,8
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I really like the product
I really like the product, can’t fault it at all. I ordered a mattress, competitively priced, great quality. Unfortunately, I wouldn’t order from this company again because the delivery agents ruined my Carpet and were quite rude about it when I pointed it out. It’s a shame because I know the contracted company have let them down on this occasion.
5 maj 2026
Amazing service and quality
From ordering to delivery, everything was smooth. We requested wood samples initially and these arrived in good time. The storage space under the bed is unreal. Why i hadnt purchased an ottoman before now i do not know. The quality is amazing and between myself and husband was easy to assemble following the detailed instructions. Thank you The Oak Bed Store, we will definantly be using you for future purchases.
5 maj 2026
Svar från The Oak Bed Store
Hi Matthew,
Thank you so much for your wonderful review.
I'm really pleased to hear that everything went smoothly from ordering through to delivery, and that the wood samples arrived quickly and helped you make your decision with confidence.
It’s fantastic to hear how much you’re enjoying your Chester Ottoman bed – that extra storage space really does make such a difference, and I’m so glad it’s been a game changer for you both. I’m also pleased that you found the assembly straightforward and that the instructions were clear and helpful.
Thank you as well for your kind words about the quality and for saying you’ll be using us again in future – that truly means a lot to us.
Kind regards,
Georgie
The Oak Bed Store
Svar från The Oak Bed Store
Thank you so much for leaving us your 5 star review Mr Hendry - we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
The drawers are solid wood and wth good…
The drawers are solid wood and wth good runners. Very robust and stylish . I really like them
1 maj 2026
Svar från The Oak Bed Store
Thank you so much for leaving us your 5 star review Rupa - we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
Excellent quality products and great customer service throughout.
Excellent quality oak bed delivered by very professional couriers. Fairly easy to put together myself because it was well crafted and everything went together smoothly. Great customer service when I made my initially enquiry which made the whole process very easy.
29 april 2026
Svar från The Oak Bed Store
Hi Gillian,
Thank you so much for your lovely review.
I'm really pleased to hear that you're so happy with your Goodwood Bed Frame and Style 1 Bedside Table. It's great to know the quality of the oak and craftsmanship made assembly straightforward and that everything went together smoothly.
I'm also delighted that our couriers provided a professional delivery service and that you had a positive experience with our customer service team from your very first enquiry. It’s always our aim to make the whole process as easy and stress-free as possible.
Thank you again for your kind words and for choosing The Oak Bed Store.
Kind regards,
Georgie
The Oak Bed Store
Svar från The Oak Bed Store
Thank you so much for leaving us your 5 star review Jo - we really appreciate your feedback!
Kind regards,
Georgie
The Oak Bed Store
LOVELY SOLID BED
28 april 2026
Svar från The Oak Bed Store
Thank you so much for leaving us your 5 star review Richard! We really appreciate your fantastic feedback!
Kind regards,
Georgie
The Oak Bed Store
Speedy delivery.
28 april 2026
Svar från The Oak Bed Store
Thank you so much for leaving us your 5 star review Karen! We really appreciate your fantastic feedback!
Kind regards,
Georgie
The Oak Bed Store
Very happy with the excellent service…
Very happy with the excellent service from The Oak Bed Store
14 april 2026
Svar från The Oak Bed Store
Thanks so much Mrs Wickens for your kind review, we really appreciate your feedback!
Best regards,
Georgie
The Oak Bed Store
Easoak frame singlee customer service…
Ease of ordering & customer service delighted with purchase my second from oak bed store
28 april 2026
Svar från The Oak Bed Store
Hi Marilyn,
Thank you so much for your lovely review and for choosing us again.
I'm delighted to hear that you found the ordering process straightforward and that our customer service team were able to provide the support you needed. It's wonderful to know that you're delighted with your Chelsea Bed Frame.
What means the most to us is that this is your second purchase from The Oak Bed Store. Repeat customers are the greatest compliment we can receive, and we're truly grateful for your continued support and trust in us.
Thank you again for taking the time to share your feedback.
Kind regards,
Georgie
The Oak Bed Store
Great bed and quality
Great bed and quality. Whoever they use for there delivery though were not great, canceled last minute on the first delivery then when they rescheduled the delivery person thought it was acceptable to spit outside our front door. So disgusting.
28 april 2026
Svar från The Oak Bed Store
Hi Hayley,
Thank you for taking the time to leave a review.
I'm so pleased to hear that you're happy with the quality of your Boston Bed Frame and that you're enjoying the product itself.
That said, I'm very sorry to hear about your delivery experience. The last-minute cancellation would have been frustrating enough, but I completely understand your disappointment regarding the behaviour you witnessed during the rescheduled delivery. That's certainly not the standard of service we expect from any company representing our deliveries.
I appreciate you bringing this to our attention, and your feedback will be passed on so that it can be investigated and addressed appropriately.
Thank you again for your honest comments, and I'm delighted that despite the delivery issues, you're pleased with your new bed.
Kind regards,
Georgie
The Oak Bed Store
Five star quality product
Five star quality product. Ordered a four foot bed. Only downside was that we had to wait five months for the product to become available to order. Worth the wait though.
28 april 2026
Svar från The Oak Bed Store
Hi Jill,
Thank you for your wonderful review.
I'm delighted to hear that you're so pleased with the quality of your Royal Ascot Bed Frame and that it proved to be worth the wait.
I do appreciate your patience regarding the availability of the bed, and I'm sorry that you had to wait longer than expected before being able to place your order. We're incredibly grateful for your understanding, and it's fantastic to know that you're happy with the finished product.
Thank you again for choosing The Oak Bed Store and for taking the time to share your feedback.
Kind regards,
Georgie
The Oak Bed Store
Happy customer
Product is just as described and just what we wanted. Delivered by a very helpful and polite young man.
28 april 2026
Svar från The Oak Bed Store
Hi Joanna,
Thank you for your lovely review.
I'm so pleased to hear that your Cheval Mirror was exactly as described and just what you were looking for. It's always great to know when a product meets expectations.
I'm also delighted to hear that the delivery went smoothly and that our delivery driver was helpful and polite. I'll be sure to pass your kind comments on.
Thank you again for choosing The Oak Bed Store and for taking the time to share your experience.
Kind regards,
Georgie
The Oak Bed Store
Svar från The Oak Bed Store
Thank you for taking the time to leave us your 5 star review Jane, we really appreciate your fantastic feedback!
Kind regards,
Georgie
The Oak Bed Store
Great bed, good customer service but quite few bumps along the way
We are now very happy with the bed we recieved, it is solid, was easy to assemble and looks great. However this was the third delivery as we did have a number of issues with the quality of parts and the checks at the warehouse. The first delivery the bed head was warped meaning we couldn't assemble the central support and one post of the footboard was hollow meaning it cracked when we tried to tighten the bolts. Aaron in customer service was extremely helpful and kept in touch via regular texts, arranging new parts to be delivered and the faulty parts to be collected. The second delivery the bracket to hold the central post was mounted at an angle on the headboard and the footboard, which was supposed to be solid oak, was actually veneer. Again the collection and redelivery, with a discount as compensation, was rearranged and 3rd time lucky we have the bed we wanted. I think the company need to work on their internal quality checks to ensure customers get the items they have paid for and these problems don't occur, but the customer service during the issues was excellent.
28 april 2026
Svar från The Oak Bed Store
Thank you for taking the time to leave us your 5 star review, we really appreciate your fantastic feedback!
Kind regards,
Georgie
The Oak Bed Store
The bed is incredibly nice because of…
The bed is incredibly nice because of its design. The bottom frame slides in very easily, and there is enough gap between the two frames to keep all the duvets and sheets of the bottom frame mattress. Great materials and beautiful finish paintwork easy to assemble only took me a 30 minutes.
27 april 2026
Svar från The Oak Bed Store
Hi Ayhan,
Thank you for taking the time to leave such a great review.
I'm delighted to hear that you're so pleased with your Heywood Guest Bed. It's wonderful to know that you appreciate both the design and the practical features, especially how easily the guest bed slides away and the handy storage space for bedding between the frames.
We're also pleased that you found the quality of the materials and finish to be excellent, and that assembly was quick and straightforward. Building it in just 30 minutes is impressive!
Thank you again for your kind words and for choosing The Oak Bed Store. We hope you enjoy your new bed for many years to come.
Kind regards,
Georgie
The Oak Bed Store
Svar från The Oak Bed Store
Thank you for taking the time to leave us your 5 star review Morgan, we really appreciate your fantastic feedback!
Kind regards,
Georgie
The Oak Bed Store
Beautiful white oak bed
Just built the white oak bed, it’s beautiful and so sturdy with a beautiful finish …. My daughter is over the moon .
From start to finish your company was a pleasure to deal with
Thankyou
24 april 2026
Svar från The Oak Bed Store
Hi Michaela,
Thank you for your lovely review.
I'm so pleased to hear that you're delighted with your Chilgrove Ottoman, and have found the white finish beautiful! It's fantastic to know that you're impressed with both the quality and sturdiness of the bed.
It is wonderful that your daughter is over the moon with it – that's exactly what we love to hear! We're delighted that the whole experience, from start to finish, was a pleasure for you.
Thank you again for choosing The Oak Bed Store and for taking the time to share your feedback.
Kind regards,
Georgie
The Oak Bed Store
Svar från The Oak Bed Store
Thanks so much for your lovely review Mr Morgan, it is most appreciated!
Kind regards,
Georgie
The Oak Bed Store
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