I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incred... Se mer
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Eoin Horisk was our advisor and he was absolutely brilliant. He helped us navigate an extremely complicated re-mortgage. Even though our costs are going up due to rising interest rates, the increase w... Se mer
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Drew Gibson did an amazing job on a tight timeline to help me buy my first house with some tricky shared ownership requirements. I would recommend using Drew as he really listens to your needs and w... Se mer
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Företagsinformation
Skrivet av företaget
The Mortgage Genie specialises in all Mortgage & Insurance needs. With access to 90+ online lenders we ensure you always get the best deal.
Kontaktuppgifter
The Grainger Suite, Dobson House, The Regent Centre, NE3 3PF, Newcastle Upon Tyne, Storbritannien
- 01915809890
- hello@themortgagegenie.co.uk
- themortgagegenie.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andrew Dougal Mortgage Genie
Andrew is competent, quick, possessional and gives honest answers. Will use his service again in a heartbeat and highly recommend to others.
Fab service
Being a first time buyer, the whole process of buying a house and getting a mortgage was completely alien to me. I was given full support from the off, starting from realistic affordability advice when searching for a property to when I found a home and the next steps. They found me the best mortgage deal, gave me all the information I needed to make the decisions which were best for me. Additionally, they completed the mortgage application for me, keeping me fully informed along the way and have went further following the approval to support with the finer details such as life insurance advice and getting me the best deals out there. Couldn’t have done it without James!
The Mortgage Genie made my wish come true !
I changed from another broker who was taking too long and slowing down my potential to secure necessary funding for some home improvements ! I was allocated Jake Turney on 27th October and he has been outstanding.
Reliable to the point he rings on the minute he says he is going to and swift turnaround to the point that my mortgage over has come today! I’m so pleased I changed to The Mortgage Genie and a bonus that Jake works for a local company! Thank you !
First class service.
Andrew provided a first class service. He is always most helpful and goes above and beyond to ensure we receive the service we need at the best prices available.
Highly recommend.
Excellent service
Andrew was really helpful in finding us…
Andrew was really helpful in finding us a mortgage and quick to find alternatives when a deal ended suddenly with lockdown. Would definitely recommend, plus cash back through Quidco makes the service free
Could not recommend Ian more highly
Ian at the Mortgage Genie provided a seamless and quality service from the outset to completion. Being a first time buyer, I initially had little to no knowledge of the mortgage process. Ian patiently assessed my options, walked me through the possible products and updated me on every stage of my application. This meant that I could go ahead with my purchase with confidence that the mortgage process was fine and taken care of. Thank you for all of your help Ian.
Great service from Andrew at the…
Great service from Andrew at the Mortgage Genie. It was very quick and straight forward process, from recommending a mortgage through to completion, he ensured everything was completed by the agreed date. Highly recommended.
Highly recommended
I would have no hesitation in recommending the Mortgage Genie. My remortgages were not straight forward and they were excellent in getting everything sorted, in order and going that extra mile. All of the staff there are friendly and very knowledgeable. Andrew in particular was excellent in all respects. Thanks again
Highly Recommend - First Class Service
After making several attempts to contact our existing mortgage adviser to discuss our remortgage and getting zero response, I was advised to contact Mortgage Genie through a recommendation of a friend. Our initial enquiry was answered almost immediately, with the necessary fact find document provided so we could get the ball rolling ASAP. Every step of the process was clearing communicated to me by 2 members of the team. It felt reassuring knowing 2 people were available to reach out to and contact should I have any questions (which I did on multiple occasions). The customer service was top class, the provider recommended offered a great rate and even though the industry is very busy at the moment, we managed to remortgage ahead of the end of our previous agreement which meant no inflated payments on a higher rate (something I experienced with our previous mortgage adviser, no affiliation to Mortgage Genie). The solicitors the company choose to work with, Optima, also deserve praise for dealing with the request in a timely manner.
Would definitely recommend to anyone looking for assistance in any matters relating to their mortgage.
Great service - would reccommend
Andrew sorted out my first mortgage which i needed to organise quickly to help move on the property I wanted.
I could not recommend Andrew and the guys at the mortgage genie enough. Professional, speedy and attentive to get me the best deal.
Will definitely use again.
Excellent service
We've used Andrew for a remortgage and a house move now. Both times he has been excellent.
Our most recent move was a complex transaction, and Andrew went above and beyond to find us a mortgage that would work for us.
I had a couple of estate agents insist that I speak to their in house mortgage advisors (which I did reluctantly) and neither of them were able to find a suitable mortgage. On top of this they would have charged us a substantial fee for their advice. Unlike them, Andrew went above and beyond, and took the time to explain the situation to various lenders, and found us a lender willing to lend to us.
His communication throughout was great, and he was able to answer any questions very quickly
Fast and effective service
Fast and effective service, quickly finding me a better deal than had been offered by other brokers. Easy to work with and would use again.
Highly recommend
Andrew has been a huge help throughout the past year.
He provides a friendly but professional service.
He has always been quick to respond to questions/queries and made securing a mortgage the easiest part of buying a house.
I have already recommended him to a friend of mine and would happily use him again in the future.
Highly recommended :)
They provided such a good, quick and helpful service! They were so helpful and guided us every step of the way. Absolutely brilliant, I would highly recommend!
Excellent service
Excellent service, quick responses and explained everything thoroughly and made it all easy to understand.
Highly recommended
Great service, explained everything clearly for a first time buyer and cut out a lot of the stress. Would highly recommend.
Fantastic service
Great service from start to finish. I would definitely recommend to friends and family and will be using you again in the future
Easy process
Applied for a mortgage, a couple of phone calls over a couple of days with Jake and mortgage approved. Very fast & smooth process.
Fantastic service!
I received great service from Rebecca. She was friendly, helpful and informative. She understood I had questions due to it being my first house purchase and was happy to answer all of them. She always responded very quickly, understood what I wanted and got me a great product! I would highly recommend her!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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