The Malt Miller Omdömen 

100% trustworthy, knowledgeable and a pleasure to deal with.

As always, Rob and his amazing team delivers top quality ingredients. I use the Recipe Generator to order my all grain recipe kits. So easy to use, and I don’t end up with left over grains and hops to store. Perfect inventory management for me.

Ease of use of the website, expansive choice, products as described, prompt delivery.

Delivery was much slower compared to my usual supplier.
Normal supplier do next day free, you are 4 days plus.
Could not apply the 5% off offer for the first order. There is no where to add your 5% off on your first order. Unless you don't give it as I had an offer on 3 of the same make? Then it is a fiddle and not a true offer!
Definitely going back to my regular supplier.

Only 4 out of the 5 Brausol arrived intact. The other one was opened in transit. Not their fault. These things happen.

Excellent as always. Well packaged and kept informed of delivery time. products all top quality. Never had a problem.

Fantastic site and service, and whilst for the first for me a little hiccup with the order this was immediately, no-quibbles sorted. Verty, very happy with this team and the service.

I've always had great service, and great products from Malt Miller, whether that was grains or equipment.

Just this week, I had a pump delivered that had a fault.

I contacted them, they apologised, explained all the ones they had in stock appeared to have the same fault, and promptly refunded me. You can't fault that!

Nick was really helpful in sorting what we needed

I’m just so happy The Malt Miller exist to be honest.
Best service.
Best product range.
Best homebrew content on the internet.
Cheers for all you do guys, can’t recommend enough.

Item of glass turned up smashed in packaging. Quick email and replacement sent straight away. Excellent customer service

As per usual with MM, the entire process was super easy, goods arrived in good time very well packed and the custom grain kit order page is very easy to navigate...going to make them my default supplier in future....

Malt Miller's website is comprehensive, clear and easy to use.
My brewing ingredients were delivered swiftly and in perfect condition. Excellent service all round.

I've been using Malt Miller for some time now and can honestly say their customer service is among the best I've experienced from any supplier.

What really sets them apart is their willingness to help. Emails are always answered promptly and thoroughly, and if the person you're speaking to doesn't immediately know the answer, they'll go and find out from a colleague rather than guessing. On more than one occasion they've even taken the time to physically measure items during a phone call to make sure I had the correct information before ordering.

Their delivery service is first class. Orders are well packaged, arrive quickly, and everything is consistently presented in excellent condition.

The YouTube videos are also incredibly useful, especially for brewers looking to learn new techniques, understand equipment, or make informed purchasing decisions. It's clear they invest a lot of time in helping their customers succeed.

Another thing I appreciate is that they're always expanding their range and bringing new products into stock, so there's always something interesting to discover.

In a world where good customer service is becoming increasingly rare, Malt Miller continue to set the standard. Friendly, knowledgeable, reliable, and genuinely passionate about what they do. I wouldn't hesitate to recommend them to any brewer, whether you're just starting out or have years of experience.

I very rarely leave reviews, but the service I've received from Malt Miller over the years has been consistently excellent, and they thoroughly deserve the recognition.

Highly recommended.

Highly recommended company product very good very honest company will be using a lot more

Excellent service, super quick putting order together and dispatching. Will definitely be using again

Awful packaging, order ruined, customer service refused to take any responsibility, I would recommend staying clear.

I use Malt Miller in the main for all my home brew requirements, their service is brilliant, quick dispatch, great packaging,( like the new style with coasters etc).
Customer support excellent, I also would recommend their videos, entertaining and very informative.
Nice to deal with a business that interreacts with its customer base and has a genuine interest in helping the hobby.

A great company to deal with whether purchasing ingredients (always fresh, always the right thing) or asking for advice on equipment, they are always helpful and always deliver within a short time-frame. I’m new to brewing but these will always be my go to for stuff I need.

As usual, the product and service was very good. Also very pleased with the advice I received. Can’t wait to taste my latest brew in a few weeks - a Sharp’s Atlantic clone - perfect for the summer. The last one went down a treat. With another tweak to my equipment I’ve bottled even more this time.