Finally received my order and it was incorrect. I didn’t get what I ordered have sent numerous emails and no one has bothered to contact me. There’s no contact phone number to call either. Very dis... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My package was sent to the wrong address, thank you spell check. After realizing that there was a problem I contacted the company to ask for help. They were awesome for helping me out and resolving... Se mer
I had placed the wrong street address on my order. It was a gift for my great granddaughter. I addressed the issue with Customer Service and they were kind and professional. They reordered a new TuTu,... Se mer
Fast service and an excellent product. I didn’t realise the lights can change sequence and one granddaughter liked them to stay on and the other one likes them to flash. The 3rd granddaughter can’t ha... Se mer
Företagsinformation
Skrivet av företaget
The Magic Princess. Home of the Magic Light Princess Tutu
Kontaktuppgifter
5900 Ogden Ave,, 60804, Cicero, USA
- 1 (800) 635-6403
- customerservice@themagicprincess.com
- themagicprincess.com
4,3
Utmärkt
94 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It looks very pretty and love the…review
It looks very pretty and love the blinking lights.
11 maj 2021
Wonderful Princess Tutu"s
The Princess tutu's were a great hit with my granddaughters! I ordered 3 of the tutu's with the lights, and the girls were crazy about them.
Customer service was great and I received the order quickly and received exactly what I ordered!!! Thank you!
10 maj 2021
Omdöme utan inbjudan
Got the light up tutu fabulous just the…
Got the light up tutu fabulous just the thing for what I needed came on time well worth the money
9 maj 2021
Omdöme utan inbjudan
Beautiful tutu.
I haven't given my granddaughter her tutu yet, but it looks amazing, and I know she will love it. It's a good size and well made.
9 maj 2021
Omdöme utan inbjudan
Bought online absolutely no problem at…
Bought online absolutely no problem at all. Lovely skirts, granddaughters love them.
9 maj 2021
Omdöme utan inbjudan
Very cute skirt
Very cute skirt! The only minor complaint is that the battery box is hard for kids to find, and a seven year old HAS to be the one to find/turn on the lights, no one else. I like that the battery box is small and lightweight, and the lights are really cute on the skirt.
5 maj 2021
Brilliant
Couldn't have been easier from order to delivery. One very Happy Granddaughter, she loved it. Thankyou.
5 maj 2021
Omdöme utan inbjudan
My granddaughter squealed with delight…
My granddaughter squealed with delight when she got it. Such a wonderful gift.
5 maj 2021
Really cute
Really cute. Works as advertised. Seller was in constant communication and it arrived quickly.
4 maj 2021
Very cute skirt
Very cute skirt! Love the lights and that there are different settings for them. Wish I’d ordered two
4 maj 2021
Great product
Bought pink tutu for my granddaughter, she loves it. Much better quality, than I thought it would be for the money. Delivery was very quick as well
2 maj 2021
Omdöme utan inbjudan
I got exactly what I ordered
I got exactly what I ordered! I got all 3 the pink, purple & blue with rainbow lights. I'm very satisfied, although I found some similar ones much cheaper. But I don't know the shipping time or quality. I might have spent too much, but I'm hoping my granddaughter will love them for her 3rd Birthday! TY 😁
1 maj 2021
Omdöme utan inbjudan
Disappointed
The skirts are lovely but after only one wear the wires came lose and are waiting to be sewn back in to the disappointment of my granddaughters
30 april 2021
Omdöme utan inbjudan
Svar från The Magic Princess
Hi Christine,
Thank you for your review.
Please accept my sincere apologies for the delay in getting back to you - we have just set up a team to resolve reviews on this platform.
I am so sorry to hear some of the wires have come loose on your tutus. This certainly should not happen! I completely share your disappointment with you.
I can't seem to find an email from you in our system regarding this issue. Are you able to kindly email us with your name and order number as the subject line so we can provide a solution for you as soon as possible :)
Thank you,
Lily :)
Bought for my 2 year old granddaughter
Bought for my 2 year old granddaughter. She loves them ( I bought 2 got 1 free!). So much fun. Thank you!
29 april 2021
Omdöme utan inbjudan
Lighted skirts
Very pretty, my grand daughters will love them. They are a bit smaller in the waist area than I thought they would be but I will adjust if I have to . I think they will have fun especially after dark ♥️♥️
28 april 2021
Loved it but importantly my little…
Loved it but importantly my little princess loved it
27 april 2021
Omdöme utan inbjudan
Loved it
My granddaughter absolutely loved her twinkling skirt
She didn't want to take it off.
23 april 2021
Fast service and an excellent product
Fast service and an excellent product. I didn’t realise the lights can change sequence and one granddaughter liked them to stay on and the other one likes them to flash. The 3rd granddaughter can’t have hers until I go to Spain where she lives. The tutu fits different sizes so she will be able to wear it for a few years as she’s only 2
23 april 2021
Omdöme utan inbjudan
Not as good as they looked in advert
I didn’t return as I was sending to my granddaughters in Australia. I didn’t think that they were worth £30 for 3 not as big as mentioned. I would say fit under 5 years old not 8.
22 april 2021
Omdöme utan inbjudan
Svar från The Magic Princess
Hi Lilian,
Thank you for your review.
I am very sorry for the delay in responding to you - we have only just started a Review Team for this platform. Thank you so much for your patience.
I am sorry to hear that the tutus were not as big as you had expected. We do have all of the measurements listed on our website, and the age range is just a general guide. The skirt is designed to stretch and fit children between the height of 90cm-135cm, the waist size stretches from 38-70cm/15-27inch, and the length of the tutu is 28cm.
If these measurements are not correct and you have received tutus smaller than we advertise, please email us at customerservice@themagicprincess.com so we can organise a solution for you as soon as possible :)
Thank you,
Lily :)
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