A board game cafe that extends a LOT further than just board games, evenings for various types of games like D&D, card games like Magic the Gathering, Pokemon, Marvel Champions & Riftbound, social... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast delivery, but received no notice my order had been shipped, until it arrived at my door.
If you're after an enjoyable evening with friends, this spot is worth a visit. They have a fantastic range of drinks, and the limited food menu is sufficient to keep you going throughout the night. Wh... Se mer
Ordered in November as a Xmas gift. They phoned me next day and asked if I'd like a refund because it wouldn't actually be available until April the following year. I said "Nah, let it ride" and lo an... Se mer
Företagsinformation
Skrivet av företaget
The Ludoquist is one of the world's best Boardgame Cafes, and has a wide selection of games to sell online as well as in the cafe.
Kontaktuppgifter
63-67 High Street, CR0 1QE, Croydon, Storbritannien
- 020 3011 2295
- info@theludoquist.com
- theludoquist.com
4,7
Utmärkt
413 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Brilliant and friendly customer…
Brilliant and friendly customer service. Such a great collection of games.
21 augusti 2025
Fast delivery
Fast delivery. The book was in perfect condition. I couldn't ask for anything more.
11 augusti 2025
So helpful
So helpful, Nick helped me track down a game that was out of stock everywhere and was so amazing!
8 augusti 2025
my go to website/store for board and…
my go to website/store for board and card games. Just a shame we don't live close enough to visit in person
14 juli 2025
Placed and paid for an order
Placed and paid for an order, 3 days later I received an email,not in my name sayiny the orde was cancelled,
Beware of this company saying stock was available!!!!!
14 juli 2025
Omdöme utan inbjudan
Svar från The Ludoquist - Board Game Cafe Bar
Hi Andy,
Many apologies for this. We spent a couple of days checking in odd corners to see if we could find the Dreameaters your ordered :(. Really sorry our stick count was wrong, this is not typical for us.
I've checked our email thread and I notice that we didn't in fact inform you of this, just cancelled the order - rally sorry about that, we should have kept you better informed.
While I suspect you wouldn't be willing to try us again, I'd like to offer free delivery on any future order you might make with us - just mention this post and we'll arrange it.
Sorry again,
Nick
My first purchase awas great
My first purchase and it all went perfectly well. Thank you team Ludoquist
7 juli 2025
Fantastic service!
The LCG subscription service is brilliant - arrives promptly and well packed!
18 juni 2025
I love board games 😍 It was my dream to…
I love board games 😍 It was my dream to come to this place!
18 juni 2025
Omdöme utan inbjudan
Very quick delivery
I was struggling to find a product I was after, these guys not only had 1 but both parts in stock and delivered to my house incredibly quickly.
13 juni 2025
Wrong Edition sent - Team have sorted now. Many thanks!
Edit - Nick and team sorted everything out as outline below. Excellent communication and I can understand the problem from their end. Have changed my original score to 4 (due to the original issue) but Im sure any future transactions will be 5 star. Many thanks!
Original review -
Game that was sent was the wrong edition. Picture on site is of a Catan Cities and Knights 5th edition and description did not mention which edition it was (so you assume the one in the picture). I received a 6th edition with cards that dont match my 5th gen base game. I picked this so I didn't need to get replacement cards, which I have now had to buy. Although not a missive issue, the 6th edition can be found cheaper elsewhere so would probably have bought somewhere else, to save some money to go towards buying the extra matching resource cards.
I also responded with these issues where it said on the delivery email. I have had no response.
The delivery was timely and packaging was good so 1 star added for that but the other issues have made this a pretty poor overall customer experience.
2 juni 2025
Svar från The Ludoquist - Board Game Cafe Bar
I'm so sorry about this. I discussed your issue with my colleague on Friday and we were due to reply with an email offering a full refund on return (at our cost). That email didn't go over the weekend as it should have :(.
I assume that you have now opened it? If so, we would like to refund you the cost of the 5E cards so you are at least not out of pocket for those. My colleague will be emailing shortly to reply - if you could send us a receipt we'll get that arranged straightaway; please feel free to copy in my personal email address nick@ludoquist.com as well.
We've already amended the text on our Catan descriptions to accurately reflect the correct Edition so noone else will have this issue going forward (Changing pictures will take a little more time).
Sorry again about this,
Nick
Excellent service
They were very helpful and responded quickly to my questions, I got my game in perfect condition, really happy with my purchase.
2 maj 2025
As expected
This was the only place that had the game I was looking for in stock. Quick delivery (5 days including a weekend) and no problems to note. I'm likely to order with them again in the future.
12 maj 2025
I have yet to receive the order
Quick update to this review: my order still hasn't been delivered, which is especially annoying as I'm rapidly running out of time to use my order to prep for running a game. As much as I try to avoid it I think I'm gonna have to go back to just using Amazon.
The delivery cost was refunded though which was a nice gesture.
7 maj 2025
Svar från The Ludoquist - Board Game Cafe Bar
Hi Daniel,
Were really sorry this took a while to dispatch to you - we typically send Monday Wednesday Friday, but because of the Bank Holiday weekend this didn't go out till Wednesday. It's Royal Mail 48 hours so we would expect it to be with you some time today or tomorrow.
When you emailed us this morning (Friday) my colleague Pete replied within a couple hours so you should have that - perhaps it's in your spam?
Apologies again that we didn't get the initial dispatch done as promptly as we should have. I have rranged a refund on your delivery charge in any case by way of saying sorry. If the books don't arrive over the weekend, please do feel free to email me direct on nick@ludoquist.com and I'll escalate.
Swift well-packaged delivery
Swift well-packaged delivery of separate products immediately after their releases. Only downside is a lack of shipping notification - I only knew products were coming because of being signed up to their product line mailing list and social media - but that's relatively minor when the delivery is so prompt!
27 mars 2025
Super helpful & flexible
Delivered my order efficiently and dealt with me having to make last minute alterations with good humour.
27 mars 2025
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