Although the product sent wasn’t what I was looking for my fault for not looking at the description properly. I ordered and I literally received it the next day. I sent the items back and was refunde... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought earrings for a birthday present. Initially I thought them to be unsuitable. I emailed the company to enquire about the returns proceedure. They responded almost immediately,most courti... Se mer
The items I ordered arrived in good time, well packaged and in good condition. I found the fact that only one earring appeared to be in the box with the other one secreted in a small packaged marked... Se mer
From the first contact on the website to delivery nothing has impressed more than the help, quality and advice provided has been first class. Engraving was very well set out and detailed as per our re... Se mer
Företaget har svarat
Företagsinformation
- Smyckesbutik
- också i
- Juvelerare
Skrivet av företaget
The Jewellers - The widest range of beautiful jewellery from every era - antique, vintage and modern - competitive prices not readily available in high street jewellers.
Kontaktuppgifter
Floor 16, Centre City Tower, B5 4UA, Birmingham, Storbritannien
- 01216348088
- info@thejewellers.com
- thejewellers.com
4,7
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Birthday present
My wife was very happy with the Amazonite pendant I bought from yourselves, so if she's happy I'm happy.
19 september 2025
First class service
From choosing, ordering and receiving my order, everything was so efficient. First class service. And, more importantly, my wife was delighted with her 41st wedding anniversary gift. Thank you.
5 september 2025
The item is OK but the photos and…
The item is OK but the photos and description given are not a complete true reflection of the product itself, I must admit I was a little disappointed.
11 september 2025
The items I ordered arrived in good…
The items I ordered arrived in good time, well packaged and in good condition. I found the fact that only one earring appeared to be in the box with the other one secreted in a small packaged marked as no returns if this package is opened. I was reluctant to open in case I decided to return. When I contacted customer services they responded quickly and my problem was solved.
9 september 2025
The gold heart was much smaller than…
The gold heart was much smaller than expected.
4 september 2025
Easy to navigate & find what your…
Easy to navigate & find what your looking for! Fast delivery & very nice packaging/jewellery boxes
26 augusti 2025
Peridot earrings.
I bought earrings for a birthday present.
Initially I thought them to be unsuitable.
I emailed the company to enquire about the returns proceedure.
They responded almost immediately,most courtiously, and with clear instructions about how to return.
As it happens I will be keeping the earrings after all but I was still most impressed with the after sales service.
Thanks
Gordon Flemng.
28 augusti 2025
I loved the necklace but the packaging…
I loved the necklace but the packaging was very poor. For gifting a product that cost over £200 I felt a cardboard box with the back peeling off was pretty poor and I felt I had to apologise for it to the recipient.
20 augusti 2025
Lovely Item & Quick Delivery
Ordered gold earrings - exactly as they looked on photos, and arrived next day. Overall - good service
20 augusti 2025
I had my eye on a special gift but…
I had my eye on a special gift but waited too long before ordering, out of stock!!! I called and spoke to a very nice member of the team who passed my stock query to the stock controller. As deadline day approached I was called with the item held back just for me. It was sent and delivered the next day. Service from everyone I dealt with was superb.
19 augusti 2025
So pleased with order
Easy to order instead of walking from shop to shop. Friendly lady phoned me next day . A special gift for my granddaughters 18th birthday she loves it & just what I wanted to give her my heart/ ❤️ her heart in silver on a snake chain so I recommend your jewellery to friends 😃
29 juli 2025
Lovely ruby earrings .
More than happy with the lovely ruby earrings for my wife. She will love them for our 40th Wedding Anniversary.
Great price too.
2 augusti 2025
Detta är Trustpilot
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