The Insights Desk Omdömen 

This was my first time participating in a full online qualitative research as a subject matter expert. Prior to participating, I googled and searched in ChatGPT about The Insights Desk as found out that it is a legit organization. Then I decided to give my time and opinion.

In terms of process, I think The Insights Desk is very transparent. There was around 7 steps in my case: email intro - list of research question/topic - form completion - schedule arrangement - the indepth interview via google meet - payment information - payment completion. It was an enjoyable experience from step 1 to 6.

When it comes to payment, it was delayed for 7 days. It happens that WISE, the fund transfer application recommend, does not apply fund transfer to Indonesia; the country that I live at. I think some other countries have this service limitation as well. Hence, I proposed other mechanism of manual bank transfer. They had several blockers regarding to that. After 7 days, it was successful.

I also noticed The Insight Desk sent me 9 email responses just to maintain the trust with the payment issue. All about reassurance. I appreciate the team on this. I can imagine if the communication was lacking, trust would be damaged.

I truly think The Insight Deck deserves a 5 if the payment issue was not happening. Hence, I rate 4 out of 5 for future improvement and anticipation of involving participants from countries where payment transfer services are relatively more limited than some other countries.

Thanks for the experience. I wish you all the best!

I had a very good experience overall. The process was transparent, communication was clear, and everything was handled professionally from start to finish. I always felt well-informed and supported throughout. I would definitely recommend working with them and look forward to future collaborations.

I worked with them on a one off project and it was as expected. They informed me I'd be paid about a month later through an app I never heard of, but everything was legit and I got paid. Would certainly work with them again.

Updated - they pay you weeks later through WISE and if you don't use the app or "verify" yourself, the payment is automatically declined and you need to go bat to try and get paid...

Not ideal, out of the numerous different agencies that try to get my experience for their clients, this was not the most ideal experience...

Once you leave negative feedback on TrustPilot, etc, expect to get hounded night and day by their offshore team.

I have worked with them twice in couple consulting tasks. Well organized, professional and honest company. No issues with the platform and payment is very fast. Would love to work more in near future.

Great experience with The Insights Desk. Everything was smooth and professional. Highly recommended!

Easy and quick, I love this experience

Insight made the experience very easy.

Friendly and helpful staff.

The process with The Insights Desk was easy and a great experience. I received timely communication updates from the team, which was appreciated. I would definitely recommend The Insights Desk to others!

It was a great experience. The questions asked to me were well structured and were highly professional.

The contact at The Insights Desk was extremely good at communication and setting expectations. The interview process was well matched and streamlined, direct to the point and clear. I felt my input was taken in good context.

Great to work with this team, effective, clear and on time communication makes it easier to collaborate and contribute.

I enjoyed the opportunity to give my professional opinions on clinical diagnostics. The process was simple and worth the time allotted to consider the material and questions.

Clear questions on a topic where I had expertise. The company and interviewer did their homework ahead of time so we didn't waste each other's time. A good experience overall. Thank you!

Working as an Expert in US Healthcare, I really have enjoyed the professionalism and ease of working with Key Manager Fahad Noor. He has unique and hard-working skills that make the work of US Experts to be aligned with global clients for important consults a pleasure. Insights Desk is a growing powerhouse with his talent.

Company buys, or scraps email addresses, and uses them to spam inbox's with no way to "unsub."
Huge red flag to an illegitimate company, likely phishing.
Stay away!

Very pleasant experience and would do it again!

First experience with The Insight desk to share my experience for Payment Gateway Industry in Indonesia. They approach me from LinkedIn and email. Have pleasant experience with their team, Fahad Noor and Raefana Ayuni. The brief was clear and the interview process very smooth and appreciate their precise time management.

Great Experience, ready for the next project