the ilab Omdömen 

286
•
TrustScore 5 av 5

5,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ever since I walked into the ILab to sort my phone I have never looked back. Your always welcomed with a smile and the staff are always so helpful, I wouldn’t go anywhere else, highly recommend!!!

Betygsatt 5 av 5 stjärnor

Was buying a new phone. All the staff, in particular Chris, were most helpful, not patronising but very patient in explaining things. They also helped to set up the new phone much faster than I could... Se mer

Betygsatt 5 av 5 stjärnor

My problem was fixed very quickly....yes, it was me not the phone! I wasn't made to feel foolish, but was given a few tips to give me a little more control of my phone. Thank you for your kindness... Se mer

Betygsatt 5 av 5 stjärnor

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in unde... Se mer

Företagsinformation

  1. Mobiltelefonreparatör

Skrivet av företaget

Mobile Phone Repair Shop


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

286 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(286)

28 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent

My problem was fixed very quickly....yes, it was me not the phone! I wasn't made to feel foolish, but was given a few tips to give me a little more control of my phone. Thank you for your kindness and sensitivity and excellent service with a smile.

30 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding service at a fair price.

Was buying a new phone. All the staff, in particular Chris, were most helpful, not patronising but very patient in explaining things. They also helped to set up the new phone much faster than I could have done.
Given the outstanding customer service the prices were very competitive including the trade in price for my old phone.

27 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I always go to ilab

I always go to ilab. They are patient and very helpful. Was seen quickly and problem sorted. Often go in for advice which is free

24 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

ILab the Very Best

One is welcomed and treated really well. We had a problem with a new ipad which would not switch on. We took it to ILab to sort it out. Went home and when I tried to log in, it just refused my instructions. Two days later we returned to ILab and they did work on it and now it will open up.
Many thanks to the two people who sorted it out for us. Thier prices are really good and to our mind, they offer the very best solutions to one's equipment.
Thank you once again and may your business prosper.

9 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Knowledgeable, efficient and friendly service

My iPhone battery started playing up after 6 months of normal operation, the phone would cut out despite having a good charge, and then reboot! I took the phone in and had a new battery fitted in under 2 hours. Matt and the whole team provide friendly, efficient and knowledgeable service. I’m already a happy and repeat customer

3 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Chris was amazing

Chris was amazing. Helped me with all my issues. I got a phone from somewhere else (never again) they didn’t want to help. But Chris was so good. Thank you

5 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Ipad Air2 problems resolved

I was given an Ipad Air 2 but it was locked into the previous owners new ipad. Both myself and the previous owner called into the ilab in Barnstaple and my problems was solved in a very efficient and effective manner. The gentleman could not have been more helpful and refused payment. I'm now the proud owner of a functioning Ipad. Thank you so much

21 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

5* from the ilab lads

5* from the ilab lads, always happy to help people out, super friendly, cleaned my charging port out at the drop of a hat. Can't recommend enough, the go to phone shop in barnstaple!

28 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Always our 'go-to' place – consistently excellent service

We visited the iLab Barnstaple on behalf of our mother, who needed her first ever smart phone. There were several options to consider within her budget and we had to carefully weigh up the options of age of phone versus condition versus tech specification. Arlo, who served us, was fantastic... gave us comprehensive info about each of the phone options and no sales pressure whatsoever... just really clear and straightforward help. We left the shop very happy and confident that we had chosen the right model for my mother's needs and am pleased to say she is delighted with the phone. I have used iLabs before and they are always our go-to shop for all things iPhone. Thank you to the iLab team for your continued great service.

5 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very quick and friendly service

Very quick and friendly service. They identified the problem which was rectified within the time they said. I will always return there if I have a problem

14 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous Service - way beyond brilliant

It is always an absolute pleasure to seek the help and support from any of the team at Ilab. Their attitude is exemplary, always trying their best to solve a problem in a calm and non judgmental way. Every retail basis would be proud of the customer service at Ilab. Thanks guys - my go to place !

9 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good old fashioned customer service

Special mention to Arlo at ILab (Barnstaple) he sorted out a problem for my aunt who had previously gone to another shop (The Techout)for advice and was charged £40 even though they never resolved her problem.

2 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Phone not charging

I took my phone in as it wasn't charging through the port cleaned it up and checked it. We found out it wasn't the port but explained what it was and how to deal with it. No charge. Great customer service

27 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service. Fixed the screen on my son’s Nintendo switch. Very competitive pricing and great customer service. Jude’s going to be super chuffed that it’s fixed. Thanks guys 😁

10 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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