Thehouselights Omdömen 200

TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I purchased the 15-globe ball ceiling light from The House Lights and I’m very satisfied. The design is beautiful and gives a luxury look to my home. Once installed, the brightness is perfect and li... Se mer

Betygsatt 1 av 5 stjärnor

The lights are actually okay; they're nice lights. The supply though, is an absolute con. They claim they are in Stoke - they're in China. Delivery is supposed to be days - it's months. I don't mind... Se mer

Betygsatt 5 av 5 stjärnor

What a fab find! Love, love, love the beautiful lights from the guys at thehouselights.com - we bought the 8 light globe chandelier for our kitchen and it looks amazing. This, I feel, is just the begi... Se mer

Betygsatt 5 av 5 stjärnor

House lights customer service team are incredibly helpful, efficient and solution based!! These days it’s so hard to find the right person to speak to when something goes wrong but at house lights... Se mer

Företagsinformation

Skrivet av företaget

Founded in the 2010 Vintage Lighting Ltd, and Thehouselights have created a lighting website full of lamps, fixtures, and LEDs from our specialty manufacturing facilities. Our company operates its own vintage kitchen lighting manufacturing facilities in the UK, USA, Mexico, China, and Vietnam. We appreciate your business! How'd we do? Please take a moment to let us know. We use your feedback to improve our operations for you and customers like you.Tell us how you really feel. Give us the good, the bad, and the ugly here. If we exceeded your expectations, please consider leaving us a positive review!


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

200 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 5 av 5 stjärnor

I purchased a mid century style wall…

I purchased a mid century style wall light and was extremely pleased with the service and delivery. The light arrived within the timescale promised and I was very pleased with the product itself. I will definitely be ordering from this company again. Very happy customer!

1 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Modern Crystal Sputnik Chandelier 16 Light

I purchased this light for a vaulted ceiling as a modern take on the chandelier. Some of the reviews here mention shipping delays - this happened in my case too. I had a royal mail tracking number and the product was marked dispatched, however the tracking won't say royal mail have it until it arrives in the UK which took several weeks. When I contacted the company they replied straight away with the explanation and the light arrived shortly after. As for the light I am very satisfied - it is of very good build quality, was well packed, comes with some spares and looks superb when up. I'm very satisfied with the product and the price and would buy here again.

23 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful lights and fabulous customer service!

I had been looking for some lights for our home for over a year. I purchased 2 sets of lights from your website which were both absolutely beautiful and the customer service we received regarding any queries was outstanding. Will definitely use thehouselights.com again

24 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My initial order got lost in transit

My initial order got lost in transit. Despite this I have rated 5 stars because as soon as I raised the issue it was sorted with no hassle at all. And the product was beautiful.

12 december 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Ordered outdoor lights and i got fairy…

Ordered outdoor lights and i got fairy lights that wat not in the add at all , please don't waist your money

10 december 2024
Omdöme utan inbjudan
Logotyp för Thehouselights

Svar från Thehouselights

Hi, we are the UK website for https://thehouselights.com, while you are located in the USA. We believe you may have left a comment on the wrong site.

Betygsatt 1 av 5 stjärnor

No order - taken my money

Order hasn't arrived. Tracking keeps updating to show item dispatched. Customer services keep claiming they are transparent about order being shipped from China - despite marketing themselves as a U.K. company with UK supplies. They have taken my money and are offering no resolution: first and last time I have ordered,

18 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Speedy delivery but I was worried it…

Speedy delivery but I was worried it would arrive damaged, Definitely no need to worry it arrived so well packaged there was no way it could be damaged in transit.
As for the light itself,it was so easy to put together and even came with spare crystals and hooks.
It's amazing up and looks far more expensive.
Definitely 5 stars for the product and the company.

23 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing chandelier

Amazing chandelier, great quality and adds a real wow factor to my hallway. Great customer service also, thank you Kristin.

1 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stunning lights

I have purchased two lights from this company and they are both absolutely stunning! Both are very well made and packaged well. One is at the entrance of my home and I have had a lot of people comment on how beautiful it is. Customer service is fantastic, I would recommend to anyone looking. Run, don’t walk

20 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Gorgeous light

Gorgeous light. Great customer service, plenty of communication as to delivery. Also, replied within the hour to a question I asked.
Great all round. I would definitely reccomend.

14 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Stunning light

Stunning light. Looks amazing in my hallway. Shopped for a few weeks and this was the best price

7 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchased the 12 light two tier Sputnik…

Purchased the 12 light two tier Sputnik light, arrived quickly. When we went to put the light up one of the globes was broken. I contacted customer service who have replaced the globe without any hassle. Contact was quick and polite. Can’t wait until the light is installed.

20 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I recently had the pleasure of…

I recently had the pleasure of interacting with the customer service team at The House Lights, and I must say that my experience was nothing short of exceptional. From the moment I contacted them, I was impressed with how quickly and professionally my issue was handled.
I was particularly impressed by how the Kristin went the extra mile, not only addressing my initial query but also offering a solution, which I had not anticipated. The team was empathetic and genuinely interested in making sure I had a positive experience.

The light is absolutely stunning! I can’t wait to see it installed in its proper place.

Rating: 5/5 – Truly outstanding service!

7 november 2024
Omdöme utan inbjudan

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