Wonderful experience seeing Aisha in Bromsgrove, at the Enterprise Park. Welcoming and reassuring, she talked me through the process and told me I could stop or ask questions at any time. Fortunately... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Sruthi asked me many hearing and health related questions and did an examination of my ear canals followed by a hearing test. She explained the results clearly and then proceeded to calibrate my new... Se mer
Explained what was happening to my 89 year old mother very clearly . Did not rush the appointment . My mother was very anxious but they talked her through each part of the assessment & explained a... Se mer
I saw Mr Pranosh James on 17th August 2026 at Hastings Station Plaza. He was absolutely brilliant, especially at listening to my “problems” with the hearing aids, and explained everything clearly, and... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re The Hearing People, and hearing is all we do. We keep hearing care simple and human, so it’s easy for everyone to access. Hearing brings joy into everyday life, and everyone deserves to tune into more of those special soundwaves. We deliver both NHS‑funded and private hearing care, with the same level of expertise, warmth and attention for every patient, every time. The Hearing People is a trading name of Audiological Science Ltd.
Kontaktuppgifter
Storbritannien
- thehearingpeople.co.uk
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Call centre
I had my hearing aid fitted and it was a very satisfactory experience. HOWEVER, I had to change date of follow up appointment. THis was a nightmare, bearing in mind I am somewhat deaf, I was speaking to someone whose accent was so strong, I could hardly understand a word that was said. It was a long conversation of “pardons”” “didnt get that”. What is the point of employing people to speak to hard of hearing customers, if their first language isnt English..?
10 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Barbara, thank you for sharing your feedback. We’re really sorry this hasn't been the experience we aim to give.
We’d like to investigate what happened and put things right for you. If you’re happy to, please email us at feedback@thehearingpeople.co.uk or give us a call on 0345 163 0345 so we can help.
Knowledgeable audiologist
Took my 88 year old father for a hearing assessment Pranosh James was excellent explaining clearly what my father needed to do as he had his hearing tested. My father was fitted with hearing aids and what a difference l can't remember the last time l spoke with my father without having to shout. Excellent service by a very knowledgeable audiologist would highly recommend to anyone who has impaired hearing.
9 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Julie, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Both of my NHS hearing aids had broken…
Both of my NHS hearing aids had broken tubing and one was unusable. I got an appointment at The Hearing People at Hastings Plaza and was seen immediately. A very pleasant audiology expert replaced the tubes on both aids at no charge. Great service and highly recommended.
3 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Pauline, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Today I went to the hearing people in…
Today I went to the hearing people in Bognor
It was a lovely surprise to be greeted by Pranosh James who made me feel very relaxed. He explained everything he was doing and made sure a understood,
I would thoroughly recommend Hearing People in Bognor
9 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Gillian, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Very please Very Happy Very nice chap…
Very please Very Happy Very nice chap help me a lot thank you.
9 juli 2026
Svar från The Hearing People
Hi Alan, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby Jose
Joby Jose
He was excellent. Much better service and understanding than the awful soecsavers experiences
9 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Joy, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Nice young man explained everything…
Nice young man explained everything clearly came away feeling satisfied with my upgrade.
9 juli 2026
Svar från The Hearing People
Hi Diane, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent service and good instructions…
Excellent service and good instructions given very helpful
8 juli 2026
Svar från The Hearing People
Hi Cynthia, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Svar från The Hearing People
Hi Norman, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I was seen by Pranosh James today for a…
I was seen by Pranosh James today for a hearing test at The Station Plaza, Hastings. He was very professional, polite and explained, very clearly, everything I needed to know about the test itself and my new hearing aids. A good experience, thank you.
8 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Sarah, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Joby Jose was very professional and…
Joby Jose was very professional and gave great service.
8 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent service from The Hearing People
This was an amazingly quick and efficient service. I went to the appointment expecting to have a discussion about my hearing loss and perhaps a test. I left an hour after I entered the building having had a hearing test, an analysis of what loss I was experiencing and a pair of hearing aids calibrated by the person I saw to meet my particular needs. And it cost me nothing . I was astonished how efficient the whole process was. The technician conducting the procedure was pleasant and informative and clearly knew what he was doing. There was no pressure on me and the whole thing was relaxed and informative.
6 juli 2026
Svar från The Hearing People
Hi Ian, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The whole experience was a pleasure
The whole experience was a pleasure, and so far I’m finding them really good
7 juli 2026
Svar från The Hearing People
Hi Sheila, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Excellent service
After my hearing test with Sajana she offered me hearing aids. She explained thoroughly how they work, set up the app with me, answered any questions I had. She gave me reassurance, didn’t rush me and explained that I can contact her with any queries I may have. A great service!
7 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Tania, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Very friendly and efficient
Very friendly and efficient. Explained the process clearly and the results similarly.
Thank you
7 juli 2026
Svar från The Hearing People
Hi Wendy, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
The audiologist was very helpful in…
The audiologist was very helpful in sorting me out for nhs hearing aids. Impressed with the Bluetooth facility.
The only criticism would be the lack of an audiometric booth as occasionally during the hearing test background noises could be heard.
7 juli 2026
Svar från The Hearing People
Hi Roger, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Svar från The Hearing People
Hi, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Geethu James was very efficient
Geethu James was very efficient, helpful, very good at her job and had very good people skills. The service was first class
6 juli 2026
Svar från The Hearing People
Hi Barbara, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
I attended a hearing appointment at the…
I attended a hearing appointment at the Station plaza Hastings yesterday and left feeling that I had been very well looked after. My appointment with Pranosh Jame was very thorough and caring and he explained everything very well. I left with my new hearing aids with which I am pleased.
3 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Sue, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
Pranash Jame
Pranash Jame, saw me this afternoon at Hastings Station Plaza in the audiology department. He was very thorough and explained every step of the way in a friendly and informative manner. I left with a new set of hearing aids and already this has made a huge difference to me.
3 juli 2026
Omdöme utan inbjudan
Svar från The Hearing People
Hi Mark, thank you so much for taking the time to share your feedback. Helping people experience the best hearing possible is exactly what we’re here for!
Your lifetime aftercare means we're always here whenever you need advice, support or an adjustment. You can contact us at info@thehearingpeople.co.uk or give us a call on 0345 163 0345.
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