HALOSPHERE Omdömen 25

Great company, kept me informed throughout delivery process. Brilliant customer service, couldn’t ask for more.

I purchased as a gift for my daughter who didn't want to keep it. It took some time and effort to process a return but it did finally happen, but not before I left a bad review (sorry).

Short Time, high quality product, satisfied :))

Shipping was fast. The light was simple to set up and looks so nice. The color options are nice, not just plain colors but lots of shades. And the ability to make the light dimmer or brighter is fantastic for every day use depending on what I want my space to look like.

I have 3 of them. I have them in corners of the living room. They are the only lights I use in the room.

I bought 3 lights for each of my granddaughters. They all loved them and use them every night in their rooms.

The halo is great I use it every night! Lots of colours to choose from and didn’t take long to arrive. Wasn’t expecting it so project so much it covers a good bit of the roof and the wavy lines are so fun to watch.

Love my aurora lamp, customer support is incredible, worth the purchase

Everything’s good 😊 delivery took a little bit longer as expected 😏 Halo Lamp is great - my daughter loves it 🥰

I love the colors. The Halosphere makes the room feel like your in the ocean very tranquil.

I love Halosphere I use it every night at bedtime it’s so beautiful

Lovely light - just abit bright

I love my halosphere great product and great price if I had one negative it would be the shipping to delivery time but would not put me off buying from you again thank you

I ordered the product, and it came few weeks later , the item I ordered was very good , I have the item on every night , my room looks fab 👍

We love the light we purchased. One of them was a bit noisy but when I contacted the company they were quick to solve my issue.
We will definitely shop with Halosphere again

Fraud! Ordered two lamps, never arrived, customer service requests you to enter credit card details.

This shop misleadingly ships from China. Once you order, you get a bunch of e-mails from someone named "Jake" telling you not to cancel your order. When you follow the address on google maps, it sends you to a totally random residential address in California. The charge and shop appear to be based in Italy. Their Facebook page is run by an entity called "BASILECOM S.R.L."

The tracking info provided is from a company called "cjpacket" - unfortunately the product is listed as having never shipped. This would be easy to do simply by creating a label but never shipping the product. Customer support was prompt but engaged in what I believe to be stall tactics. Suddenly the product was at "last mile delivery" even though the cjpacket listing never updated. Within a few days, a UPS tracking was provided - same situation. It's a label that was created weeks ago but no product has actually been sent.

They claim to have a guarantee of money back if the product doesn't arrive within 30 days; I've asked for one early and also placed a charge dispute with my credit card. I believe no product was ever sent nor will ever arrive.