Dont know why the bad comments!! Never had any trouble with the company , good reviews every where , Payouts cetificates every where They have a strict rules and dont like gamblers that will be ur... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Uma verdadeira farsa, demoram mil 3 meses pra me entragar minha conta pra começar o teste. Quando entregaram e finalizei o teste. Operei, não descompri nenhuma regra e agora para receber meu payout n... Se mer
Företaget har svarat
Highly recommend using another prop firm. Any prop firm that has news trading rules stay away from. Even if you use a stop loss with calculated risk and red folder news comes out hits your stop loss... Se mer
Företaget har svarat
Bro how can you trust this shirty firm they offer you 60% off on challenges are you guys dumb ?? 😂 The payout proofs at their Discord are fake bc because all payout sending members are bot they don... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We developed a unique 2-step Evaluation Course for traders.
Kontaktuppgifter
86-90 Paul Street, EC2A 4NE, London, Storbritannien
- support@theforexfunder.com
- theforexfunder.com
2,5
Dålig
2 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Horrible Customer Support Experience with Account Migration
I recently had an extremely frustrating experience with the customer support of this company, specifically with their support member. My account had been closed due to a migration process that I was unaware of, and the way my situation was handled was absolutely unacceptable.
Firstly, I reached out to support because I couldn't see my account on my dashboard. Janis promptly informed me that my account was a Thinkmarket account and that the migration period had ended. When I asked how I could get my account back since I didn’t receive any email regarding the migration, I was told that the migration period was over, and nothing could be done. This dismissive attitude continued throughout the conversation.
I explained my situation, emphasizing that I had been on complete bed rest due to serious health problems and was only now able to manage my work. Despite my honest and heartfelt explanation, they showed zero empathy or willingness to assist. Instead, I was met with curt responses and a complete lack of understanding. They kept repeating that the migration ended in April, and there was no way to recover my account.
When I requested that my case be escalated to a higher authority or the CEO, They outright refused, showing a complete disregard for customer care and problem resolution. To add insult to injury, their support member ignored my follow-up messages, further highlighting the poor customer service and lack of respect for their clients.
This experience has left me incredibly disappointed and frustrated. The lack of communication, empathy, support from the company as a whole is appalling. I would not recommend this company to anyone, especially if you value decent customer service and support when you encounter issues. They clearly do not care about their customers or their unique circumstances.
20 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Hi Anush,
We are deeply concerned to hear about your experience with The Forex Funder (TFF) and sincerely apologize for any delays and frustrations you have faced regarding the migration.
Please note that customers were asked to fill forms to submit during migration and there were some documents required for accounts to be migrated. I am sorry to hear that you had health challenges, I wish we were informed so we would have been able to act on it while migrations were still on going. I deeply apologize for this but migrations were completed months ago.
Your feedback is valuable to us as we strive to improve our services and better meet the needs of our traders. We appreciate your understanding in this matter.
Best regards,
Customer Service Team.
I had some issue with the trading…
I had some issue with the trading platform, but the support team resolved them quickly. The onboarding was straightforward and hassle-free.
19 juni 2024
Omdöme utan inbjudan
TFF is the best propfirm I most confess…
TFF is the best propfirm I most confess there service is top notch
31 maj 2024
Omdöme utan inbjudan
I am still new to this platform and…
I am still new to this platform and still exploring it in detail but Customer support is on point. Thanks
19 juni 2024
Omdöme utan inbjudan
IF YOU KNOW WHAT IS GOOD FOR YOU STAY…
IF YOU KNOW WHAT IS GOOD FOR YOU STAY OUT OF THIS PROP FIRM
FOR 3 MONTHS NOW I HAVE BEEN WAITING FOR MY PAYOUT...IF YOU DO NOT VIOLATE ANY RULES THEY WON'T REJECT AND THEY WON'T PAY THE SUPPORT TEAM IS TRAINED AND CERTIFIED SCAMMERS WITH PROFESSIONAL RESPONSES ALL THE PAYMENT RECEIPTS YOU SEE MADE UP BY THEM ALL FAKE GUYS....I AM CHATTING WITH THE SUPPORT TEAM NOW AND THEY WANT ME TO GO BACK TO THE OLD DASHBOARD AND PROVIDE WHATNOT SOMETHING THEY ALREADY SHUT. ON TOP OF THAT THEY BREACHED MY ACCOUNT, AND THEY CAN'T EVEN PAY $288 NO WONDER THEY ARE OFFERING 50% DISCOUNT IF YOU FALL FOR IT SORRY FOR YOURSELF......BIGGEST SCAM FOLLOW BY NEXTSTEPFUNDED
18 mars 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
Anfangs lieg alles gut doch dann kam…
Anfangs lief alles gut doch dann kam die Migration wovon ich nicht richtig informiert worden bin. Ich müsse ein Formular ausfüllen um die Accounts davor zu migraten. Habe denen alles gelfiert von Kontonummer, Kaufbedtätigung und und...Leider sieht es so aus als würden sie das extra machen und sind keineswegs gewollt entgegenzukommen.
10 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Hi Matthias
Thank you for sharing your experience, and we sincerely apologize for the delay and frustration you've encountered. Ensuring timely and transparent service is essential to us at The Forex Funder, and we regret that we fell short of your expectations.
We are actively looking into the delay you've experienced and are committed to resolving this issue promptly. Due to the migration that happened, we had some setbacks on our payouts which has let to a stretch on our payout time and we have explained this to all our esteem traders. Please reach out to our support team directly at support@theforexfunder.com or any of our socials ,so we can provide you with a detailed update on your payout status and address any further concerns you may have.
Your feedback is valuable to us as we strive to improve our services and better meet the needs of our traders. We appreciate your patience and understanding during this process.
Best regards,
Customer Service Team.
available over the weekend
available over the weekend, very fast service, kind & caring, I went The Forex Funder for their GREAT Discount that is promoting at this time, ThankYOU Much!!! :) :) :) Liz
16 juni 2024
Omdöme utan inbjudan
Just thought I’d tell you about my…
Just thought I’d tell you about my experience so other traders don’t choose this prop firm.
I passed a 2 step evaluation and waited one month for the credentials. 30 days later, requested a $750 payout and it has been pending since 2nd may 24. You can’t trade or even access the account whilst the payout is being ‘processed’.
I get an email yesterday saying my account has been breached due to 45 days inactivity when you physically can’t trade the account? Biggest scam so as a trader don’t waste your time passing evaluations.
I was also emailing every week about my payout and was told I’d get it ‘end of the week’ but never did.
To summarise, they don’t pay you out and will just keep reassuring you for 45 days until the account is breached for inactivity. STAY AWAY.
Thanks,
Ammar Khan
15 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
Despite the negative fuds about this…
Despite the negative fuds about this firm i have had a good experience with them so far, and now that most firms max drawdown is 8% TFF max dd is 12% max dd that's a good bonus i applaud them for that
13 juni 2024
Omdöme utan inbjudan
You will never get your payout
ALL THEY DO IS TO SCAM TRADERS AROUND THE WORLD. YOU WILL NEVER GET YOUR PAYOUT.
- Their Discord is closed
- They delete all the "negative" comments under their posts in Instagram
- They don't reject the PAYOUTs, but you never get.
- All support people are professional scammers
- All payouts THEY POSTED are FAKE - NO BAR CODE.
- THE LOWEST REITINNG IN TRUST PILOT FROM ALL PROP COMPANIES .
All people supporting the Scam must go in Prison, They keep stealing money from thousands of traders around the world.
12 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
THE FOREX FUNDER IS A SCAM
THE FOREX FUNDER IS A SCAM STAY AWAY FROM THIS FIRM DONT WASTE YOUR MONEY THEY WILL NOT PAY YOU PLEASE BE SAFE
14 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
Payout Refusal
I recently had the unfortunate experience of trading with TheForexFunder, a firm that purports to support traders with funding but, in reality, engages in highly questionable practices to withhold payouts.
After diligently trading and meeting all their requirements, I was looking forward to receiving my earned profits. However, TheForexFunder refused to pay out, citing a bogus reason: they claimed my account was inactive. This couldn't be further from the truth. My account was verified and migrated by one of their own officers, ensuring it was active and compliant.
What followed was a series of blatant attempts to evade payment.
They lure traders with false promises of support and profits, and giving savory discounts only to fabricate reasons to withhold payments. This behavior is not just unethical; it’s outright fraudulent.
TheForexFunder is a dishonest and deceitful company that preys on traders. Their refusal to pay out my earnings, despite clear evidence of an active account, reveals their true nature as a scam operation. Avoid theforexfunder at all costs if you value your time, effort, and money. There are far more reputable firms out there that genuinely support traders and honor their agreements.
13 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
Scammers stay away from this propfirm
Scammers stay away from this propfirm. I have been promised that i would recieve my $500 cash prize since the end of February competition. Whenever i ask them on IG they keep replying "keep your patience" "keep waiting" or they will leave it as seen. They will not pay you out and they will come out eventually. I know the other winner of the competition that has not been paid yet, although all the fake promises. Bare in mind we are now in june and i was supposed to get it end of february/beginning of march. Absolutely stay away!
(UPDATE) 25/07/2024
I STILL HAVEN'T RECIEVED ANYTHING ALTHOUGH THEY KEEP FAKING THEIR PROMISES. I SPOKE TO SUPPORT OVER IG AND OVER THEIR EMAIL MANY TIMES. NOTHING HAPPENED. DON'T CHOOSE THIS PROPFIRM
13 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Hi Mohamed,
Thank you for taking your time to leave us a review.
Congratulations on winning the February competition, Please contact us on our email with your username and the screen shots showing the proof that you won the competition and we are happy to proceed.
Kindly write us via our email support@theforexfunder.com and I am sure we can resolve this amicably.
Kindest regards,
Customer Service Team.
Dont want to make payout and will find always reasons to not payout.
I am very disappointed with this company. They are unwilling to process payouts, making you wait for an extended period before ultimately claiming that you violated some rules and are not eligible for a payout. The customer service is rude, unhelpful, and shows no understanding. They accuse you of breaking rules and then demand that you prove your compliance. However, once you request a payout, you lose access to your trading account, making it impossible to provide any proof. I also suspect that details might be altered in the back office when a payout is requested, although I am not entirely certain about this. Overall, this company seems to do everything possible to avoid making payouts.
12 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
Extremely Disappointing Experience
I am writing this review to share my extremely disappointing experience with The Forex Funder. After waiting for 20 business days (well over the 5 business days they promise), I am left feeling frustrated and ignored.
Despite sending multiple messages to their support team, all I get in response is a vague "you will get it soon." When I asked for specifics, there was no straight answer. This lack of transparency and accountability is unacceptable.
The Forex Funder's service has not met my expectations. If you are considering using their platform, be aware that their customer service and response times are severely lacking. I will be looking for more reliable alternatives and caution others to do the same.
7 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
The forex funder is biggest scammers in…
The forex funder is biggest scammers in profirms they breached my account after i sent them my payout request stay away from them
10 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
Grace went above and beyond to help me
Grace went above and beyond to help me, I really really appreciate her time and effort. TFF has a great team and Grace just proves how great they are.
10 juni 2024
Omdöme utan inbjudan
They are a scam foreal don’t waste your…
They are a scam foreal don’t waste your money
10 juni 2024
Omdöme utan inbjudan
Svar från The Forex Funder
Dear Trader
We deeply understand your frustration regarding the payout issues you’ve experienced under the previous management of The Forex Funder (TFF). We want to assure you that your concerns are our top priority.
As of 26/08/2024, TFF has been acquired by AXE Securities, a company with a strong commitment to transparency, integrity, and ensuring a positive experience for all traders. The new management team is fully dedicated to addressing the challenges you faced previously and making things right.
To expedite the resolution of your payout concerns, we kindly ask you to fill out the form linked below. This form is specifically for traders who have experienced issues with payouts that were requested and accepted but never paid, or payouts that were requested but disputed. Our team will thoroughly review each submission and work diligently to resolve these issues as quickly as possible.
🔗 https://forms.gle/BhEhqj2PjEAMN9mCA
We appreciate your patience as we work to rectify the situation and restore your trust in The Forex Funder under its new management. Thank you for giving us the opportunity to improve your experience, and we look forward to supporting you in your trading journey.
Best regards,
The Forex Funder Team
(A division of AXE Securities)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.