thedoodlebrush.com Omdömen 130

TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Amazing brush, goes deep down into the cockapoo coat. It separates the coat with minimal pressure and am finding it very easy to keep on top of grooming. Delivery was fast and fuss free too. Would def... Se mer

Betygsatt 5 av 5 stjärnor

Although my picky poodles still don’t love being brushed, they tolerate these brushes better than any others I have tried. And they do a good job of getting through their thick easy-to-mat fur.

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Betygsatt 5 av 5 stjärnor

The extra long slicker brush is brilliant and makes light work of tangles and small matts when used regularly, and our 4 month old Cavapoo quite enjoys it as a tummy massage! She was less keen on the... Se mer

Betygsatt 5 av 5 stjärnor

The brushes work wonderfully on my Moyen poodle. She hasn't attempted to bite them like she's done on her last two brushes. She looks like she's had a grooming after I finish brushing her. Very well d... Se mer

Företagsinformation

  1. Foderbutik

Skrivet av företaget

We make the ultimate grooming brush for Labradoodles and other Poodle-crosses.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

130 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Betygsatt 1 av 5 stjärnor

I ordered this over a week ago and…

I ordered this over a week ago and despite sending emails I have received no response. They have no phone number to contact them. Very disappointed in their service and wish a refund

20 februari 2024
Omdöme utan inbjudan
Logotyp för thedoodlebrush.com

Svar från thedoodlebrush.com

Hello, please accept our sincere apologies. Your Trustpilot review, along with a couple of others, has alerted us to a technical issue with our emails and website contact form submissions. That issue has been resolved this morning and we will be responding to all unanswered enquiries today. If you do not hear from us today, please re-send your email to hello@thedoodlebrush.com or service@thedoodlebrush.com

Betygsatt 5 av 5 stjärnor

Better than any other

This brush makes grooming my Cavapoo a little easier although she still isn’t keen! I bought the narrow one so that brushing her cheeks and head is easier. It does work but the price is very high. Unfortunately I had already tried several brushes before this one - and this one is all I need!!

24 november 2023
Betygsatt 2 av 5 stjärnor

The double brush I received is coming…

The double brush I received is coming apart. On the other hand, I do think it works well, but it needs to stay together in order to use it.

6 november 2023
Logotyp för thedoodlebrush.com

Svar från thedoodlebrush.com

Hello Carol, it sounds like your Doodle Brush has a manufacturing fault. We offer a lifetime guarantee with our Doodle Brushes to cover issues just like this - please reach out to us at hello@thedoodlebrush.com with an image of your brush and your order number, and we will be happy to replace it free of charge.

Betygsatt 5 av 5 stjärnor

This brush is magical

This brush is magical. I have used it on both of my doodles and they never have matting anymore, even after rolling around in the dirt and bushes. Their fur is so soft after I brush them, and it doesn't hurt them! They just lay there and enjoy their brushing every time. Both of them actually get excited when they see the brush come out. I bought this for my mom who has three doodles and we both swear it's lifechanging!!!

5 november 2023
Betygsatt 5 av 5 stjärnor

Smooth like Butter

This brush is amazing! It is so easy to use and brushes so smoothly. I've finally found something that will help prevent matting!

18 augusti 2023
Betygsatt 4 av 5 stjärnor

The brush is excellent

The brush is excellent, my only feedback would be to inform customers that if delivery is outside the UK tax may be payable on delivery. The tax I paid to receive the package was €30. I may have missed this info on the website!!

3 augusti 2023
Betygsatt 2 av 5 stjärnor

Very poor customer service

The Brush is fine but very over priced for a dog brush,the customer service is very bad. Who ever they have replying to there emails at custom service was definitely away on the day they trained how to politely reply to customers. I have looked for the snotty email but it has been removed so very convenient!! I never supplied the wrong address and the card is not registered to the wrong address either.?? I have since read your reviews and have noticed I'm not the first customer you have dispatched to the wrong address . So you clearly have some issues with your system. I would never recommend this company to my friends or family.

31 maj 2023
Logotyp för thedoodlebrush.com

Svar från thedoodlebrush.com

Hello Paul, it is good to hear that your are pleased with your Doodle Brush. I reviewed the communication between you and our customer service team. I understand that you entered an incorrect delivery address during checkout, and we dispatched your order a second time, free of charge, to the corrected address once you provided it. The correspondence I have reviewed appears polite, helpful, and going the extra mile by re-dispatching the order without charge. If you remain unsatisfied, please contact us.

Betygsatt 2 av 5 stjärnor

My dog hates it.

I can brush my dog with a few different brushes but he hates this one. On the first use the teeth of the brush bent even though I did it lightly as it says. It's not a cheap dog brush compared to others and the results are not that much better than other brushes.

27 maj 2023
Logotyp för thedoodlebrush.com

Svar från thedoodlebrush.com

Hello Niall, we are sorry to hear that your dog doesn't like being brushed. The Doodle Brush has rounded, polished pins which are gentle on the skin, but we only recommend it for dogs with thick or long coats. The pins of the brush are intentionally bent at an angle - it is designed and manufactured that way as it is most effective for detangling the coat. Our brushes are thoroughly tested and the pins typically hold their shape well for years of brushing. If you believe there is a quality issue with your brush, please contact our customer service team.

Betygsatt 2 av 5 stjärnor

Terrible delivery-time and high customs-fee

It took more than a month to get it, and on top of an already high price - customs came on top of it once it finally arrived. I mean, it’s a great brush, but for what I paid for it, it should have been gold-rimmed

14 maj 2023
Logotyp för thedoodlebrush.com

Svar från thedoodlebrush.com

Hello Amanda, we are delighted to hear that you think it is a great brush and you are pleased with it! Unfortunately, we have very little control when it comes to delivery and customs. We dispatch using a fast delivery service, but customs in different countries can sometimes hold packages for a long time before releasing them.

Betygsatt 5 av 5 stjärnor

Great brush for long and unruly coats

I found this brush to be a great addition to our grooming routine. My dog has long fur and a whole lot of it and this brush was able to help with alll of his shedding. The long bristles really get down in to his coat without snagging at all. He was on his side straight lounging by the end of me brushing him cause he found it so relaxing. Shipping was also very fast. I would definitely recommend this product to anyone who has a dog with a long and unruly coat.

15 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Really wanted one of these brushes as…

Really wanted one of these brushes as recommended by my groomer. We have a cockapoo and unfortunately the bristles are very sharp and our puppy runs off when l try to use it, she is not happy with it at all. Really disappointed ☹️, sorry

16 april 2023
Logotyp för thedoodlebrush.com

Svar från thedoodlebrush.com

Hello Mr Thacker, I am sorry to hear that you are having difficulty grooming your puppy. Our Doodle Brush has rounded, polished pins which are designed to be gentle on the skin. However, we recommend it is used for dogs which are over 4 months old. Prior to that, it is helpful to familiarise your puppy with grooming by using a smaller slicker brush with shorter (also polished and rounded) pins for a short period of just a few minutes every day. You can also use treats so that your puppy makes a positive association with grooming. This way, your puppy learns that grooming is part of their routine and nothing to be scared about. I hope this helps, and that The Doodle Brush will enhance your grooming experience once your puppy is older and more familiarised with the grooming process.

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