The Children's Shoe Company Omdömen 

653
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I love the little dress I bought for my granddaughter. It arrived in good time, very nicely packaged, and was exactly as I was expecting. I was also pleased that your packaging was fully recyclable.

Betygsatt 5 av 5 stjärnor

So happy to find my daughter’s favourite school shoe on your website! We were getting them from a shoe shop but it closed down so I had to hunt them down online. I will definitely order from you again... Se mer

Betygsatt 5 av 5 stjärnor

This is a decent shoe shop - the staff actually take an interest in the customers even at busy times of year and ensure the shoes fit well. They stock a variety of different brands, some of which y... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Didn’t just package a shoe box in brown paper for posting but wrapped it beautifully in coloured paper with branded sticker - might not sound like much but speaks of their pride in what they do. Not e... Se mer

Företaget har svarat

Företagsinformation

  1. Skobutik
  2. Barnkläder

Skrivet av företaget

At The Children’s Shoe Company, we want shopping for children’s shoes to be a hassle-free and enjoyable experience for both parents and children. We will always provide great customer service and lots of choice. We stock shoes from tiny to large from leading European shoe manufacturers.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

653 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(653)

37 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

disappointed!

On Monday late afternoon I came in with my godson who is visiting us from Germany to buy him shoes, something we do 4 or 5 times a year.
The young lady measured his feet, declared that his shoe size is 37, (since spring we have been buying shoes, sandals and trainers from you size 38 which all fitted him perfectly).
We were shown 1 pair of shoes, one pair of trainers and 2 pairs of ankle boots, all in size 37, none fitted him.
We were told that you no loner stock larger sizes and nothing else was supplied and disappointed we left empty handed.
Bewildered I checked your website and found that you had a Hummel and a Ricosta in 38 in stock that both would have been what we wanted.
Over the years we had excellent service from you, sadly not on Monday.
Goli Clements & Ethan

16 oktober 2023
Omdöme utan inbjudan
Logotyp för The Children's Shoe Company

Svar från The Children's Shoe Company

As per my email sent earlier this morning, I am sorry that you did not experience our normal level of service, I will address this with the team.

Please let me know whether we can help you with the items that you saw on our website. It is true, our ranges do become very limited once we move up the sizes but I can confirm that the Ricosta would work but the Hummel may not as we normally have to size up.

I am disappointed that you felt the need to leave a 1 Star review given the service that you have received in the past.

Kind Regards
Sarah

Betygsatt 5 av 5 stjärnor

Fantastic service and just the best…

Fantastic service and just the best shoes! Can’t recommend enough. I needed help with sizing and was promptly emailed links to shoes that would work.

29 september 2023
Logotyp för The Children's Shoe Company

Svar från The Children's Shoe Company

Thank you so much for taking the time to leave us a review, it means a lot to us. We are glad she loved her shoes.

Betygsatt 5 av 5 stjärnor

A shoe shop to go back to

This is a decent shoe shop - the staff actually take an interest in the customers even at busy times of year and ensure the shoes fit well. They stock a variety of different brands, some of which you don't get in many places in the UK and they are all good quality.

Ordering online is quick and easy too, with the shoes arriving only a few days later.

13 september 2023
Logotyp för The Children's Shoe Company

Svar från The Children's Shoe Company

Thank you for taking the time to write a review, it is greatly appreciated.

Betygsatt 5 av 5 stjärnor

Great company, highly recommend

I came across this company whilst searching for a particular brand of school shoes.
My order arrived on time and the shoes were perfect. The packaging was so lovely the shoe box was wrapped like a present 😊 I will definitely buy from this company again

3 september 2023
Logotyp för The Children's Shoe Company

Svar från The Children's Shoe Company

I am so glad that you liked our packaging and of course our shoes, Make sure you have signed upto our online loyality programme if you are shopping from us again.

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery. Easy return. Thirs year of buying older kids school shoes from them and pleased once again.

3 september 2023
Logotyp för The Children's Shoe Company

Svar från The Children's Shoe Company

Thank you so much for your repeat online business, it means alot. As a regular customer, please make sure you have signed upto our online loyalty programme.

Betygsatt 5 av 5 stjärnor

Excellent quality of shoes

Excellent quality of shoes. Beautiful package and great service.

21 augusti 2023
Logotyp för The Children's Shoe Company

Svar från The Children's Shoe Company

Thank you so much for your business, it means alot. If you are going to shop from us again, please make sure you have signed upto our online loyalty programme.

Betygsatt 5 av 5 stjärnor

Quality all round

We’ve bought shoes from this shop when it was previously Doogies and then changed to the Children’s Shoe Company. That was 16 years ago! Added to that, we moved to Scotland 8 years ago and we’re still shopping here, either online or a visit if we return down south. As always a superb range of quality shoes and always in the size that I require. My latest purchase is no exception; size in stock, delivered 2 days later. Done!

15 augusti 2023
Logotyp för The Children's Shoe Company

Svar från The Children's Shoe Company

Thank you for taking the time to leave a review, I am so pleased that we are still able to support despite the distance you with all of your shoe needs.

Betygsatt 5 av 5 stjärnor

Ordered my daughters school shoes

Ordered my daughters school shoes, they are great quality better than any I could have got in a store local to me. Delivery was quick. It came packaged in brown paper & presented in a coloured tissue paper, looked environment friendly and my daughter was excited to open them. Will shop here again.

13 augusti 2023

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