Item ordered in November 2025 as of writing March 2026, still nothing, several emails back and forth each one saying "we appreciate your patiences blah blah blah , delay in shipping blah blah blah " h... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
3 weeks after ordering i contacted them through several different emails. Finally after demanding my money back almost 4 weeks after ordering, I recieved an aus post tracking number. Still not sent... Se mer
If I could give a minus I would-total scam. Ordered late December-the last tracking update January 18th. Emails are illegible due -chased, requested and immediate refund, just get fobbed off. Now ch... Se mer
This company is a scam. If a 2nd enquiry is made about the non delivery of an item an email is sent saying " There was a temporary problem while delivering your message to Gmail will retry for 23... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Absolute scammers don't waste your money
Absolute scammers don't waste your money
I love my doona
Placed an order 3 weeks ago
Placed an order 3 weeks ago. Have not received my mattress topper , and they have stopped responding to my emails. I will be calling ACCC on Monday, and directing them to reviews on Trustpilot so they can see how bad they are. Scam company. STAY AWAY.
Soft warm and cosy …
I love my new doonas they are so very soft and super warm I have purchased a second one and I tell everyone I know about how well they work and the price is great too so do yourself a huge favour and order one or more you definitely will not be disappointed
Love this blanket
Wow the blankets spongegy and warm and cuddley we love it so munch we got 2 more Queen size.. grate buy...
Great stuff online
Ordering was simple and easy
Ordering was simple and easy. Communication fair but it arrived quickly and was exactly as described. The big blanket is excellent for two, but also great for wrapping yourself in. Really warm and comfortable, excellent quality.
I was a little worried about reviews I …
I was a little worried about reviews I had seen, so I sent an email to the Calming Co. They reassured me that they would priotise my delivery of my blanket, it has now been delivered & it is perfect & the colour very nice (royal blue.) Extremely good quality. Thank you!
Lovely winter quilt
The aftersales communication has been the best I have encountered. This included an incorrect order on my part and the processing of a refund.
The quilt is lovely. Beautiful colour, nice and big, good quality and very cosy.
My only complaint would be the long time for delivery.
great product the blanket is everything…
great product the blanket is everything they said it was awesome!
Only one star
Only one star - really zero stars - this is a scam Chinese website. You will not receive your order. I ordered toddler toilet seat covers x2. They never send confirmation emails and when you enquire they claim it has been sent. AVOID THIS SITE AT ALL COSTS.
Order 2 months ago still not delivered
Order 2 months ago still not delivered. Multiple emails +++++ without any communication on their part.
I have requested refund but issue still not resolved!!! They only have email communication. x phone number to actually speak to a person.
I am now $200 out of pocket but I will be taking this further!!!!
I have never had an issue like this before
with online shopping.
Company is definitely a scam business so definitely stay away & save your money!!!!!
Divine
Oh Wow, this Charcoal Topper is so divine to sleep on, my partner loves it to. It's so comfy, you fall asleep straight away! I recommend this product 👌 Thanks The Calming Co
Don't bother
Received a matress topper after waiting so long fot delivery I asked for a refund so they finally sent it. I ordered one with a skirt. It arrived in a cheap vacuum sealed bag, covered in a garage bag and wrapped with a ton of wrapping tape. It clearly was not in new condition, the packaging certainly wan not new and it did not come with a skirt. After quite a few emails, the so called Australian company emailed me at 3am blaming me of course and have ignored every email since then. Total scam. Stay away
only received my pillow today…
So far I only received my pillow today so I haven’t tried it out as yet and also I was suppose to get some free ear plugs but there was none in the box
Worst company
Worst company, don’t trust them they don’t deliver and they don’t give you back your money, bank needs to rip it out of their greedy little hands.
Never will buy from them ever again
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







