Disappointed again! I left a review on the 2nd March (see below) about marks on the sign and being sent the wrong glue. I also emailed separately. The response said I'd get an email response and the g... Se mer
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Det här tycker kunderna
Needed to replace an old painted cast iron name plate & felt slate would be the way to go to. On research found the Bespoke Sign House company which had an easy to use website & choices. Excellent com... Se mer
We wanted to replace our worn wooden house sign and contacted Bespoke Signs asking if they could incorporate arrows as our sign has two houses on it with arrows pointing to each property. They asked... Se mer
Easy to use website that allows you to see fonts and layouts. Once ordered the communication was good (kept in the loop all the way) and the finished product arrived well packaged, no damaged and as... Se mer
Företagsinformation
Skrivet av företaget
The Bespoke Sign House is a leader in quality, value and service. With a specialist team on hand to create all your bespoke house sign needs, we've worked hard to go above and beyond to have built a strong reputation with our loyal customer base. With a workshop in the beautiful Kentish countryside, we're proud to not only service orders around the UK, but right across the world too! Our sign range includes: Slate (using both natural riven natural and smooth honed slate), Acrylic and Aluminium. The Bespoke Sign House is equipped to do both one off domestic house signs, as well as take on commercial bulk orders for housing developments, hotels and others. Want more information? Contact us and we'll reply within 48 hours, if not sooner.
Kontaktuppgifter
Friezingham Farm, TN17 4PU, Cranbrook, Storbritannien
- 07832 036970
- hello@thebespokesignhouse.com
- thebespokesignhouse.com
Har besvarat 20 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Disappointed again
Disappointed again! I left a review on the 2nd March (see below) about marks on the sign and being sent the wrong glue. I also emailed separately. The response said I'd get an email response and the glue would be sorted out. Over two weeks later I've received no emails (yes, I regularly check my Junk folder and was looking out for the email), and I'd hope replacement (correct) glue would be sent straight out, but nothing has been received. Not good.
Disappointed.
I can’t comment on the signs, which I’m perfectly sure are beautiful, as I never managed to order. I wanted a question answering before I settled on my final design and needed to know whether what I required was possible. I tried every avenue of contact repeatedly over several days and didn’t receive a response: Extremely disappointed. Had every intention of ordering two products, just wanted a very simple clarification which would have enabled me to place by order but sadly, it just wasn’t to be. Such a shame. Gutted tbh. I appreciate it’s a busy time of year but also feel provisions could have been made to make sure enquiries were answered. We all know Christmas is coming, it’s not exactly a surprise event.
Very smooth process from ordering to…
Very smooth process from ordering to delivery. Kept informed all the way. The sign is lovely. Beautiful quality. Really pleased. Good value for money.

Svar från The Bespoke Sign House
I ordered a grey square slate house…
I ordered a grey square slate house number. The slate size is perfect. The quality of the slate is very good and the design is just beautiful. I’m extremely happy with my house number its proudly on display as my other one was just too small. Definitely an upgrade, thank you . guys. Great work .

Svar från The Bespoke Sign House
Beautiful sign
Absoloutly beautiful sign. Ordered Green to go with our Agate windows but it looks more grey, that said it goes well with the Anthracite facia's so happy with the colour in the end. Not so happy with the "fixing kit" the liquid superglue is very liquid and I managed to run it down the new white rendering so now I have a shiny streak under the number, its not horrendous but I mention it to warn others. In the end I used grab adhesive to as I didnt trust the superglue. Over all I am very happy with the sign and would buy again but would not buy the fixing kit which is just some very cheap superglue and 2x M3.5 rods. I would recommend the company look at supplying a good quality grab adhesive as using this enables you to get the level right much easier and quicker.

Svar från The Bespoke Sign House
Excellent service as usual
Excellent service as usual,
2nd order ,received on time , 1st class quality

Svar från The Bespoke Sign House
Number sign looks good
Number sign looks good, exactly in the font and style ordered and delivered in good time and well wrapped. Very pleased.

Svar från The Bespoke Sign House
Not impressed
I bought a granite name sign for my house and when it arrived the edges of the sign weren’t polished at all and the face was badly polished. The chamfered edges are very rough and no chamfer on back edge leaving a very rough look to the sign. I have messaged the company twice in the last few days and have had no response from them.
Poor quality product from a company to be avoided
I ordered a slate sign with my house name on it. When it arrived it was immediately obvious that the spacing between 3 of the letters was much closer than all of the other letters and it looked odd. The company stress that their finished products are quality checked before being sent to the customer. This clearly doesn’t happen. I raised this with customer services asking for a replacement. although polite (hence the 2 stars) it was very clear that they would not replace it and in addition that they do not care about customer satisfaction and reputation. A Poor quality product from a company to be avoided.

Svar från The Bespoke Sign House
Super happy with our sign
We looked at different companies and options and are so glad we chose the Bespoke Sign House. Our new sign arrived today (on the exact date we were given when we ordered) and it is absolutely gorgeous. Couldn’t be happier!

Svar från The Bespoke Sign House
Grey slate house number
We ordered a house number in grey slate, with white numbers.
The website was easy to use, there were lots of options to choose from and the video of the product and how to install it was helpful.
The order arrived within 10 days, the quality of the sign was excellent - the slate thick and durable and the white numbers clear and concise. It was easy to install.

Svar från The Bespoke Sign House
Very Happy to Recommend
Very happy with our house sign. The colour of the slate was a big deciding factor in choosing The Bespoke Sign House and it looks great. Lots of choice and easy online ordering process as well.
Ordered a new house number etched on…
Ordered a new house number etched on grey slate which arrived within a few days of placing the order. Very pleased with both the service and quality of the product which looks great.
Easy to order and view design online
Easy to order and view design online. Good quality sign. Looks very good on our new front entrance porch
The Finishing Touch
We’re very pleased with our new sign from The Bespoke Sign House. It was very easy to design the sign using the tools provided on the website and the result is a good quality, well made sign that just adds “the finishing touch” to our house. We must compliment The Bespoke Sign House on a seamless, efficient process from start to finish
Product looks great
Product looks great, and delivered timescale as promised.
The Bespoke sign company from start of…
The Bespoke sign company from start of order communication, request, and finished product, second to none, excellent lovely sign. Thank you.
Will defiantly recommend.
Excellent quality
Excellent quality - very pleased with purchase! Arrived wonderfully packaged and can see the care taken in making this.
Ordered a new plaque with the house…
Ordered a new plaque with the house number on it. The ordering process was easy and the variety of style and fonts were great. It was great to see a photograph of the plaque before I placed the order. I was kept up to date via their confirmation email. The plaque is just as I ordered and is plain yet very stylish, which is exactly what I wanted. Fitted it today and really looks the part and is easy to read from the roadside.
Fantastic quality slate house sign
Our slate house sign is fantastic quality and was delivered as expected, very well packaged so no danger of damage
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