They were so kind and helpful. Responses were actually useful. Like the customer service is phenomenal with them company and makes me want to come back to them.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Commande non reçue depuis Octobre 2025. Le SAV s'est rendu disponible mais n'a pas proposer de solutions, c'est la responsabilité de transporteur ( qui lui même se retourne vers le fournisseur). J'ai... Se mer
TheBadPeach customer service was/is amazing! They/Sarah was so helpful in solving my issue. The response time was quick. Chatti AI was a bit spotty, but the actual humans were fantastic! Thank yo... Se mer
I love TBP! Their toys are creative, clever, and always leave me super satisfied. They charge fast, last long, and i know a lot of women will appreciate their toys with water resistance too ;) My pe... Se mer
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing quality toys
Amazing quality toys, actually get more than what you pay for :)
No glitches or so far I also love the…
No glitches or so far I also love the way they charge. No awkward feeling when i use either of them.
Outstanding customer service
While the products I bought from BadPeach were great on their own, the customer service is what stands out as next level. I had a faulty charging cord for one item, which I threw out. When I reached out to the customer service department, asking to order a replacement, they were very helpful and understanding, and even though I could not provide photos or a video of the faulty cord because I’d thrown it out, and they could have easily told me to kick rocks, they graciously accommodated me and sent me a new cord - and absolutely free of charge, I might add! Customer service has gone increasingly downhill with almost all companies over the last ten years, there’s a larger and larger alienation between customers and the company - talking to a real human is almost non existent. BadPeach truly shines here and stands alone. They have definitely made a lifelong customer out of me. THANK YOU!
Simply the Best customer service I have ever experienced.
I will say this has got to be one of the best experiences I have ever had. The customer service is top notch. I give five stars because of the quality of customer service that I received and continue to receive even after the purchase. I will recommend this company to all that I know and people I will meet in the future. Great job thank you from the bottom of my heart. We need more of this phenomenal service in our busy life’s. Simply the best.
Experience with that company was great
Experience with that company was great! Absolutely recommended!
Enjoyable Toys that differ from the norm
Really good range of toys and different kinds you wouldn't normally see! Makes trying new things even more fun and all in one place!
Top toys
First of all toys. Made from friendly and nice material and makes pleasure perfectly well. Have a lot of toys from them and enjoy all of them.
And alsoe communication is great and makes me get more
Many thanks to the technical support…
Many thanks to the technical support team for their patience and kindness in resolving my logistical problem with complete diligence.
Great product
Great product, no complaints, especially from my followers 😇
I’m really impressed with the quality…
I’m really impressed with the quality of the toys — they feel premium and work perfectly. The customer support was also very helpful and responded quickly to my questions. Fast shipping and discreet packaging. Highly recommend this shop!
Luxury and pleasure in one!
Hi! My name is Berry, I’m an adult content creator and pornstar. I recently tried toys from TheBadPeach and I’m honestly impressed — the quality is absolutely incredible! Everything feels luxurious, safe, and perfectly made for real pleasure. Highly recommend their shop to anyone who values top-tier toys!
Great quality toys and nice customer…
Great quality toys and nice customer service, would recommend!
DO NOT PURCHASE FROM THEM!!
Ordered a product literally 3 weeks ago and they haven't even shipped it yet. Emailed them and they just give me the run around. They have now stopped responding to my emails. Terrible customer service! I can't wrap my head around how or why it could possibly take 3 weeks or longer to ship a product out. I'm going to have to ask for a refund and shop elsewhere for something similar, this is absurd. DO NOT BOTHER WITH THESE MUPPETS!
So disappointing
There is no thrusting, rotation, or distinct movement. It’s loud, chaotic, and the only thing that feels “real” is if I imagine the giver is having an epileptic seizure. The suction cup doesn’t stick to anything. The other toy has no suction (certainly not 3 settings of suction), and 9 modes is a joke. Maybe 2. I think reviews on the site must be fake, which I noticed too late when I read them more carefully.
Shitty custi.er service
10 days have gone by since the item was ordered. The product hasnt even shipped yet. They won't respond to emails or request for a refund. This place is a scam. Don't waste your money or time. Shit company.

Svar från TheBadPeach
Regarding the delivery time
Regarding the delivery time, it was well taking into account that it is international, I arrive in perfect condition. And in the product I loved the probe and wao are incredible
Lack of sufficient communication and poor packaging.
Apart from the initial confirmation email, I didn’t actually receive any other correspondence from The Bad Peach that didn’t require me chasing them for days. No dispatch email (at one point they even told me they sent my dispatch email to a completely different customers email address then promptly denied it again after, so who even knows!), no working tracking number for days on end until I asked for either a tracking number or full refund (they also supplied me someone else’s tracking that showed a delivery address for an entirely different country), no updates on delivery, courier or even when to expect it. Every last little thing required chasing and nagging. Then to top it all off the packaging was see through! Not exactly the discreet packaging that is promised!!
Not convinced there is 24/7 support as suggested on the site considering it takes days to get a single short response.
Also ‘American store’ but ships from China..?
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