Chris Poole and Steph from The Avenue made the process of buying and selling as simple as it can be. From the first engagement it was clear Chris was a true professional - he was available and engagin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
⭐⭐⭐⭐⭐ A huge thank you to everyone at The Avenue! From the moment we viewed the property right through the process, the team were absolutely fantastic and on the ball every step of the way. Alt... Se mer
Företaget har svarat
Our overall experience of Emma Nugent - The Avenue was excellent. Although it took 2 years to sell our property it had presented a huge challenge of being unique and Grade 2 listed. The marketing, ph... Se mer
Företaget har svarat
Bailee and Alice were amazing from start to finish. They were honest and realistic from the start, worked extremely hard fitting in so many viewings, passed on feedback from the viewers, initiated cat... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
When you do what you love you, put your heart in it....... At The Avenue, we're more than estate agents, we are all business owners. We listen, we care and we are passionate about providing a tailored service combined with innovative marketing, from the day we first meet, to the final home moving chapter. Our desire is to become the only estate agent of choice for the lifetime of people that matter most - you, our customers.
Kontaktuppgifter
Storbritannien
- theavenue.co.uk
4,9
Utmärkt
627 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The Avenue were absolutely brilliant…
The Avenue were absolutely brilliant from start to finish. Communication was quick and efficient and they couldn't do enough for us throughout the whole process.
23 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Thank you so much for taking the time to share such a positive review. I’m thrilled to hear that our communication was quick and efficient throughout, and that we could do everything for you from start to finish. It means a great deal.
Thanks Again
James Humphries-Stone
Ben was fantastic, great estate agent
We had been trying to move on and off for over a year. We went with Ben and he sold our house within weeks. Really good experience, and he followed the whole process through until the end. Highly recommended!
22 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Thank you so much for sharing your experience Hannah — I’m thrilled Ben was able to sell your house within weeks after you’d been trying for over a year. It means a lot that you appreciated his commitment through every step. Highly recommenders like you are gold.
Thanks Again
James Humphries-Stone
Excellent Service
Initially I felt daunted by the process particularly as it involved the sale of my childhood home. However, Bailee was empathetic, helpful, reassuring and kept me up to date with where we were in the process. It was easy to communicate with him, always professional but very approachable and amenable. I would not hesitate in recommending him and The Avenue.
14 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Deborah, thank you so much for your thoughtful review. I really appreciate how you highlighted Bailee’s empathy, professionalism, and clear communication during what was clearly a very personal and emotional process. It means a lot that you would recommend him and The Avenue.
Thank you, again
James Humphries-Stone
Ben and team from The Avenue have been…
Ben and team from The Avenue have been everything they promised to be. From the first meeting to completion we felt our house sale was in safe hands. Always responsive to any queries however daft or minor! Their approach is slightly different to most other agents and we would absolutely recommend them.
20 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Charlie, thank you so much for your kind words. I’m really glad that you felt your sale was in “safe hands” from start to finish. It means a lot to hear that our responsiveness and different approach made such a positive impact.
Thank you, again
James Humphries-Stone
Would highly recommend this company
Would highly recommend the Avenues , so glad we chose them they come highly recommended to us and now we know why absolutely brilliant
17 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Colin, thank you so much for leaving such a brilliant review! I’m thrilled you’re glad you chose The Avenue and feel we came highly recommended — that means a lot. Your recommendation really is the best compliment.
Thank you, again
James Humphries-Stone
Very pleased with our experience
Very pleased with our experience of selling our house, it all went smoothly, I would definitely recommend The Avenues, went above and beyond for us, it is our first time experiencing selling a house and could not fault it, well done The Avenues ⭐️⭐️⭐️⭐️⭐️
20 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Thank you so much for sharing your experience, Mr & Mrs Lane! I’m thrilled that your first time selling went so smoothly and that The Avenue could go above and beyond for you. Your recommendation means a great deal.
Thanks Again
James Humphries-Stone
The company was proactive during the…
The company was proactive during the mortgage process and very responsive to questions before, during and even after the sales. They are very sincere and I will recommend.
11 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Adedamola, Thank you so much for taking the time to leave such a kind review. I’m really pleased you felt we were proactive throughout the mortgage process and responsive even after the sale. Your sincerity means a lot — and thank you for recommending us.
Thank you, again.
James Humphries-Stone
Both Emma and Helen have been fantastic…
Both Emma and Helen have been fantastic throughout our journey to sell our home. With the knowledge and hard work of them both it wouldn’t have happened so quickly. Highly professional, fantastic communication and always ready to offer a solution to any issues that may arise. No matter what time of the day it was they would always respond to messages which is not something you get with high street agents. Highly recommended them to anyone.
29 oktober 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Thank you so much for taking the time to leave such a glowing review Tina. I’m thrilled that Emma and Helen’s professionalism, constant communication and problem-solving made such a difference throughout your selling journey. Your recommendation means a lot to us.
Thank you, again
James Humphries-Stone
Great service. Very Pro active!
Great service from Helen, Emma and Steoh at the Avenue.
Very pro active and great communication throughout.
Would highly recommend them to anyone selling.
27 oktober 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Mr Lawlor, Thank you so much for your kind words — we really appreciate you taking the time to leave such a glowing review. I’m delighted to hear Helen, Emma and Steph were proactive and kept the communication flowing. Thank you for recommending us!
Thanks Again
James Humphries-Stone
Great Teamwork
Emma, Helen and Steph worked well together to finally sell my property!
Unfortunately there were some setbacks and fall throughs, which was no fault of The Avenue. However, they kept persevering to find the best buyer and at long last we got to completion. Thank you team!
11 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Thank you so much for your kind words — we really appreciate you taking the time to share your experience. I’m thrilled that Emma, Helen and Steph worked so well together and that we were able to persevere despite the setbacks to reach completion.
Thank you again!
James Humphries-Stone
We moved into our new home last week
We moved into our new home last week. As first time buyers, we were quite nervous about the experience. However, Ben Dunn offered a great first experience for us. He was always there to hand to answer any questions and was incredibly supportive. Thank you Ben.
14 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Anna, Thank you so much for taking the time to share your experience. I’m delighted that as first-time buyers you felt supported and reassured, and that Ben was there to answer all your questions and guide you through.
Thanks Again
James Humphries-Stone
Feedback
Prompt reply to our queries
Sam and his team were very approachable and made sure all things were in place for our move to the rented property in spite of a short notice from our side.
Thank you team
18 oktober 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Thank you so much for your kind words! I’m really glad Sam and the team were approachable and responsive—even with the short notice—and that everything was in place for your move. Your recommendation means a lot.
Thanks Again
James Humphries-Stone
My experience was made so much easier…
My experience was made so much easier with the estate agent Emily she most certainly took away the stress I was feeling and was excellent throughout the whole sale of the property. Would most definitely recommend.
23 oktober 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Alison, Thank you so much for your kind words! I’m thrilled to hear that Emily made your experience easier, helped relieve your stress, and guided you flawlessly through the entire sale. It means a lot that you’d recommend us.
Thanks Again
Best wishes,
James Humphries-Stone
Very professional and contactable outside office hours…
From day 1 very proffessional and when Emma said I will sell your house I believed in her. All staff approachable and able to contact outside office hours was a godsend Feedback was excellent Ella brilliant with viewings and very honest.
4 augusti 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Thank you so much for taking the time to write such a glowing review! I’m delighted that Emma’s confidence from day one resonated with you, and thrilled to hear how approachable the whole team was — especially Ella, who you found “brilliant … and very honest.”
Thanks Again
James Humphries-Stone
Highly Recommended
From start to finish Sam was clear, concise and accommodating. Makes a real difference when an estate agent takes genuine pride in their work / relationships. Highly recommended
7 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Mr Taylor, Thank you so much for your kind words. I’m really glad to hear that you appreciated how clear, concise and accommodating Sam was throughout — and that you felt that he took genuine pride in his work and relationship. It means a lot.
Thanks Again
James Humphries-Stone
Excellent service from David
Excellent service from David. Friendly, efficient and knowledgeable. He understands the local market and is well connected, providing good advice on all aspects of the process.
24 oktober 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Tom, Thank you so much for your kind words! I’m delighted to hear that David’s friendly, efficient and knowledgeable service – along with his deep understanding of the local market and strong connections – made your experience a positive one. We truly value your feedback and appreciate you taking the time to share it.
Thanks Again
James Humphries-Stone
Excellent letting agent
I'm more than happy to provide a positive review and would highly recommend Sam's service to any landlords out there. I've used a few letting agents in my time and Sam at The Avenue is right up there with the most professional I've dealt with, he provides regular progress updates and has found good tenants for two of my properties in the last 3 months.
7 november 2025
Svar från The Avenue Estate Agents
Neil, Thank you so much for your kind words and recommendation — it means a great deal. I’m thrilled to hear you’ve found the right tenants quickly and appreciated the regular updates. I look forward to continuing to support your properties with the same high standard of service.
Thanks Again
James Humphries-Stone
I recently bought my new home through…
I recently bought my new home through the Avenue in Sutton Coldfield and i couldn’t be happier with the service I received from the whole team.
They were supportive professional and incredibly helpful.
Emma ,Helen and Steph were all amazing.
They kept me updated at every stage of the process answered all my questions and promptly.
They put me at ease each time I felt stressed as buying a house it one of the most stressful times.
I recommend them and definitely would use again if needed
3 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Reena, Thank you so much for your review! I’m delighted to hear that Emma, Helen and Steph were professional, incredibly helpful and kept you updated at every stage — especially at a time when house-buying can feel so stressful. It means a lot that you couldn’t be happier.
Thanks Again
James Humphries-Stone
Great Communication and Support
We have been so impressed with the way Bailee and Alice handled our recent purchase. We were kept updated at all stages of the process, either by WhatsApp or telephone, and we felt that they were driving things forward as quickly and smoothly as possible. We would have no hesitation in recommending Bailee and Alice to anyone looking for an estate agency.
29 oktober 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Clive, Thank you for your fantastic review! I’m thrilled that Bailee and Alice kept you updated at every stage via WhatsApp or phone and drove the process forward so smoothly. Knowing you’d recommend us so confidently means the world.
Thanks Again
James Humphries-Stone
Excellent service and attention
We were very happy with the service and the attention we had from Sam. He managed to turn the tenant checks around quickly so our property was rented out as soon as it became vacant.
I would definitely use Avenue again.
2 november 2025
Omdöme utan inbjudan
Svar från The Avenue Estate Agents
Thank you so much for your kind feedback Rachel! I’m delighted to hear that Sam’s swift tenant checks enabled your property to be re-let so promptly. It’s great to know you felt well supported throughout the process.
Thanks Again
James Humphries-Stone
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.