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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

I have been a long standing tennant with arch co. There are a few people in particular that really stand out at that business that have earned my complete loyalty. One is David Smith, who I be... Se mer

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Betygsatt 5 av 5 stjärnor

From enquiry to moving date and now as a current tenant, the communication has been amazing. Natasha was my contact and was quick to problem solve any issues that may have caused delays. We were on a... Se mer

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Betygsatt 5 av 5 stjärnor

I’d like to recognise Hannah Adenji for the excellent support she has given me during the short time she has been assigned as my credit controller. She handled every issue professionally and... Se mer

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Betygsatt 1 av 5 stjärnor

I would give 0 if possible . Poor communication / non existent , no toilet working , water leak all My fault apparent despite advising before we took the lease over . Just interested in taking the ca... Se mer

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Företagsinformation

  1. Fastighetsförvaltning

Skrivet av företaget

The Arch Company is the UK's largest provider of properties for small and medium businesses. We have arches, small offices, warehouses and other industrial units to let. We're responsible for 5,200 properties across England and Wales and 23 million sq. ft of lettable space. Two thirds of our properties are in London with others concentrated in metropolitan centres like Manchester, Leeds, Birmingham, Newcastle, and Bristol. The Arch Company is investing £200 million into Project 1000, which will create space for 1,000 businesses by 2030. This will support approximately 5,000 jobs and add to the estimated 25,000 people already employed in arch businesses. The Arch Company exists to make space for businesses to thrive.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

103 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 82 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Hannah has been invaluable and…

Hannah has been invaluable and extremely helpful throughout this process. We only opened our restaurant on the 3rd of April, so naturally we faced a few initial challenges while settling in. During this period, Hannah has been very accommodating, supportive, and proactive in helping us navigate everything smoothly. Her communication and professionalism have genuinely made a difference, and I really appreciate all the support so far.

18 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Marcio. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Betygsatt 4 av 5 stjärnor

Arch relocation

I've been dealing with Huw, he's been really helpful up to now.

1 april 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Bryan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Huw.

Betygsatt 5 av 5 stjärnor

very easy process

very easy process - Keven was especially good

1 mars 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Max. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Kevin.

Betygsatt 5 av 5 stjärnor

Helpful team in all departments


I’ve been a long tenant at the arch company and I am very happy with all the team pretty much from all the departments, they are very helpful and very quick to respond if and when you need help .
I’m very thankful that I met Shane, at the Arch company, who is an amazing person Who understands how business operates . I think any big company or organisation would really like to have someone like Shane, as part of their team as he is very clued up and can get the job done .
From my experience, and what’s going on with my business at my unit the arch company are developing and combining two units,to make a bigger unit for my growing business, I
am very thankful to everybody at the Arch company. Especially Shane For all the hard work for seeing a big project like this turn into reality .

15 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Glaymore. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Shane.

Betygsatt 4 av 5 stjärnor

I have been a long standing tennant…

I have been a long standing tennant with arch co. There are a few people in particular that really stand out at that business that have earned my complete loyalty. One is David Smith, who I believe is a very strong asset to the business. I would like to continue my long standing relationship with arch co, because of people like him that I can still reach out to whenever needed even though he was promoted into another team a few years ago.

I would have given 5 stars but have had a few small issues that have been resolved fairly well, regarding a break in and a few other basic things, by Louise Griffin.

Overall I think since the network rail exit arch co has been moving in the right direction and it’s great to see so many derelict arches being given a new lease of life!

There is a nice community in my area on Holyrood street and I feel it is well looked after and serviced.

Ben - founder - fully charged

15 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Ben. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David.

Betygsatt 5 av 5 stjärnor

Easy and painless process to find…

Easy and painless process to find industrial work space in London.

1 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Max. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Betygsatt 5 av 5 stjärnor

Excellent Support From Start to Finish

The Arch Company has been incredibly helpful throughout the process of finding the right workshop space for me. The whole experience was smooth and well supported from start to finish.

A special thanks to Hannah Gamber, who was professional, efficient, and very helpful every step of the way. Highly recommend The Arch Co to anyone looking for a reliable and supportive team when renting a space.

15 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Jonathan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Betygsatt 5 av 5 stjärnor

Great personnel

Great personnel, friendly and helpful. Great service from start to finish.

14 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Conrad. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Betygsatt 5 av 5 stjärnor

Hannah was very helpful when we wanted…

Hannah was very helpful when we wanted to expand with Arch co

1 december 2025
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Betygsatt 5 av 5 stjärnor

We’ve recently signed a lease with The…

We’ve recently signed a lease with The Arch Company for a new bar, and the service and professionalism throughout were excellent.
Particular credit to our asset manager Tom Hill — consistently communicative, responsive, and engaged at every stage. A real credit to the team and exactly the kind of person you want on the other side of a landlord relationship.
Highly recommended.​​​​​​​​​​​​​​​​

14 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Alistair. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Tom.

Betygsatt 5 av 5 stjärnor

I’ve been in contact with Natasha from…

I’ve been in contact with Natasha from the onset of our interest in leasing the Arch in Manchester which we are now in the process of fitting out as a bar, she has been extremely helpful and quick to respond to any queries we have had. Excellent service throughout the whole procedure

4 februari 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Andy. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Natasha.

Betygsatt 5 av 5 stjärnor

From enquiry to moving date and now as…

From enquiry to moving date and now as a current tenant, the communication has been amazing. Natasha was my contact and was quick to problem solve any issues that may have caused delays. We were on a tight timeline and the team was able to keep us moving along. We would definitely recommend The Arch Co to any business looking for a professional landlord and we look forward to many years in tenancy.

23 februari 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Nikko. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Natasha.

Betygsatt 5 av 5 stjärnor

Hannah Adeniji and Noel Lubrun from…

Hannah Adeniji and Noel Lubrun from ​Credit Controller are so kindly and helpful to provide the best possible solution and support to our difficult situation, the company is lucky to have them!

14 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Lucas. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah and Noel.

Betygsatt 5 av 5 stjärnor

Naomi has been great with dealing with…

Naomi has been great with dealing with all issues I have had, overall the experience has been great

8 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Mahmood. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Naomi.

Betygsatt 5 av 5 stjärnor

A seamless and cost effective acquisition

I was advising my brother on the acquisition of an arch unit from the Arch Company is South London.
I am an MD of one of the UK’s largest commercial property companies but have no experience in this particular sector.
I was very impressed with the service that David Smith (Head of Leasing West) and his team provided. They very helpful when dealing with my brother and all his requests for information and the whole transaction process is simplified in a way that means you can transact quickly and cost effectively.
I imagine for the majority of their clients who are small businesses working on tight budgets with limited commercial property knowledge this is a real bonus.

30 april 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Rebecca. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to David.

Betygsatt 5 av 5 stjärnor

Excellent Service and Professional Support

I had a very positive experience with The Arch Company. The whole process was handled professionally and efficiently from start to finish. A special thanks to Kevin Nartey, who was extremely helpful throughout and always available to answer questions and provide support when needed. His communication and professionalism made everything much easier. Highly recommended.

13 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Saïd. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Kevin.

Betygsatt 5 av 5 stjärnor

I’d like to recognise Hannah Adenji

I’d like to recognise Hannah Adenji for the excellent support she has given me during the short time she has been assigned as my credit controller.

She handled every issue professionally and thoroughly, always with impressive speed and efficiency. What stood out most to me was her patience and the way she genuinely listened throughout the process.

In my opinion, she is a real credit to Arch Company. I wish I could thank her even more, but apparently she’s not allowed to accept gifts or she could lose her job — her words, not mine! Ha.

Thank you, Hannah — you are the best!!!

Thanks,
Rehan

13 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Rehan. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Hannah.

Betygsatt 5 av 5 stjärnor

I would like to leave a review for Noel lubrun

I would like to leave a review for Noel, who manages credit control for my landlord regarding my shop.

Noel has been very responsible, professional, and understanding throughout my tenancy. During a period when I experienced difficulties making payments on time, he maintained excellent communication with me and showed genuine willingness to help.

Rather than putting additional pressure on me or risking me losing my shop, Noel worked with me to find practical solutions that helped me stay on track. His understanding and support during that difficult time made a huge difference, and I truly appreciate it.

Without his help, I would have been in despair and may have lost my business. Thank you, Noel, for your professionalism and compassion.

10 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review, Vanessa. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience, and we will certainly pass your kind words on to Noel.

Betygsatt 5 av 5 stjärnor

Supportive management teams

Leased a large commercial unit. Excellent experience overall. Fantastically supportive local management team.
Recommended!

1 februari 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

Betygsatt 5 av 5 stjärnor

Working with Arch Co has been a breeze…

Working with Arch Co has been a breeze so far; our office space is immaculate, and the communication has been great. We were able to report any repairs within 90 days, and all repairs have been amended promptly.

8 maj 2026
Omdöme utan inbjudan
Logotyp för The Arch Company

Svar från The Arch Company

Thank you for your review. We appreciate you taking the time to share your experience. We’re delighted to hear you enjoyed your experience with us.

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