Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
2,2
8 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No response to my emails, boots fell apart, I eventually got hold of someone on chat and was offered 20% off which would not cover repair. Returned for a refund and since I have heard nothing, so now I'm out of pocket. I have shopped here for years, but never again
Order No. AN20628524. I ordered a duvet cover and a pillowcase. I received a pillowcase and 2 shams. No duvet. Customer Service 800 number is bizarre. No ring tone and calls kept dropping. First clerk (thick Southern accent) hung up because she was stressed out. Second clerk advised I had to send a photo of the incorrect items. (???) The photos are undisputable proof that wrong items were sent? Seriously? I did as asked. Third clerk advised that "support team" will email me in 72 business hours. Not allowed to just mail the shams back. Discouraged from returning items by taking to one of their stores. There's more red tape at the Anthro than trying to get a mortgage loan. Took almost an hour to get through the red tape. DO NOT SHOP ANTHRO ON LINE. Shop at the store instead.
Worst customer service experience! They promise to deliver within 2-4 working days. They simply took money from my card and never sent me anything. Royal Mail tracking says awaiting dispatch and it’s been like that for forever. Awful customer service on the phone, simply useless staff who cannot speak any English. They do not respond to emails at all. Total scam!
Having received badly damaged goods not fit for purpose from this company, speaking from my experience, I can only describe them as dreadful. After three months of email correspondence they have offered NOTHING in terms of compensation. Brief robotic replies from about eleven different names in the supposed "Customer Service'' is all I have to show for an outlay of nearly £80. Be warned.
Total scam. I ordered several items totaling over $100 and no delivery. I checked the email addresses and sent messages to personal email addresses through PayPal to China. Money was debited from my credit card. I called the credit card company and disputed the charges and they credited my account. The prices were too good to be true.
Theanthroplogie.com is Fraud and scam site that has another company's phone and address under their contact information. Called the 888 number and it is actually for Tallmenshoes which is sell men shoes. Apparently, they are a legit company that "Theanthropologie" somehow used their contact information as their own. First thought was sending money through Paypal seems sketchy. Luckily my order was under $50. Currently, in the process of disputing the charges with Paypal. Lesson learned, if it seems too good to be true, it probably isn't. Do a little research and save yourself the trouble. Just google their phone and address.
Really disappointing. I ordered a dress on 1st August (7 days delivery). It’s now 12th September and it’s still saying processing. No response from my emails.
Customer service please advise if I’m ever going to get this Dress. Order number 125214
13th October still no dress still no response.
Do not order from this company. Total scam
I do not recommend this page is a DECEPTION. On 8.18.22 I placed an order for USD 88.- and I did NOT receive my order. They say it's an anthropology store outlet but it's a THEFT. Trust in placing my order as the prices were very good, plus you can pay with Paypal. When making the payment with Paypal ms it seemed very strange that Paypal named the transaction as "MONEY SEND" and not as a normal payment. But in the transaction they even gave me an Order Number. This supposed store, when paying with Paypal, has a Russian name... that is, I sent money to Russia!
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
