The Alexandrite has the best selection of NATURAL Alexandrite gems that I’ve been able to find online. I excitedly ordered a pendant for my wife and Leon was happy to help me each step of the way. He... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
The Alexandrite has the best selection of NATURAL Alexandrite gems that I’ve been able to find online. I excitedly ordered a pendant for my wife and Leon was happy to help me each step of the way. He... Se mer
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I love the pendant, though I wish the opening for a chain was a little larger. I waited a much longer time for delivery than expected.
I have made two purchases from The Alexandrite. Both times they have exceeded my expectations. First was a ring which not only did I receive complaments about rarity of color change along w estimat... Se mer
I am so pleased with my ring purchase! It’s exactly as described, beautifully made! Quality alexandrite with GIA included. Smooth & fast delivery. I couldn’t be happier! I highly recommend this jewele... Se mer
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The Alexandrite is proud to have been approached by British VOGUE and recognized for one-of-a-kind artistic Alexandrite jewelry creations. This is what VOGUE had to say about us: “Known for exceptional design and superb craftsmanship, this New York-based brand was started by a talented jewelry designer fascinated with Natural Alexandrite. Each piece is one of a kind, elegant and exquisite, made with painstaking attention to detail. It will last a lifetime and can be passed through generations as a family heirloom. Alexandrite is a magnificent and unique gem: named after Czar Alexander II, the only stone associated with Royalty, and was the most prized gem amongst Aristocracy in Russia and Europe. The brand inspired by this legendary gem creates masterpieces of jewelry art poetry worthy of a Queen. Wearing it makes you feel like Royalty. Mysteriously changing color from green to purple, it is the birthstone for June, the Anniversary Stone for the 55th year of marriage known to bring luck, happiness, and love. Explore stunning designs at www.thealexandrite.com“ We strive to make each piece showcase the natural beauty of high-end gemstones in imaginative jewelry creations of superb quality.
6222 Richmond Ave, 77057, Houston, USA
Potential buyers beware !!! Zero costumer service and multiple red flags.
What suppose to be one of the best experiences of my life picking an engagement ring turned into 2 weeks nightmare, including being yelled at and called a liar by what I believe to be the “owner “ of this circus “company “ .a lot of wasted time and sleepless nights. Finally had to open a case on paypal against them to get my money back . Please save yourself the trouble and spend your money somewhere else .
Update : Not sure how this happened, but seems like they somehow got to delete my review here I left before , there were other bad reviews that are missing as well . I would be very suspicious if all the reviews out there are legit .
I never threatened anyone from this “business “ with anything.
The review I left before was pure explanation of the horrible experience I had and there was zero hate speech.
You seem to be very knowledgeable about how the reviews work here !
As of the “verified “ reviews about your company ….really?? Everyone can leave a review here , there isn’t a fact check . You can ask your friends to register and leave good reviews about you and here we go the glamorous company of yours . I personally was able to contact one of the victims of your business which review was also here and now magically disappeared. She also had to contact paypal for help after waiting months for her money back .If not mistaken was around $7000. My refund was short of $5000.
I also have all the email communication with you on record and how you treated me as a costumer.

Svar från The Alexandrite
Abouslty terrible they rep hassle free returns cant ger them on the phone wont respond to text scam counterfir co dont waste ur time im stuck now

Svar från The Alexandrite
Absolutely terrible terrible experience probably about the worst experience ever had from start to finish then I got the ring they say no hassle returns. I wanted to return the ring and they're giving me problems and saying that I'm trying to cheat them and send them back a different ring and this and that and that and this and give me all kind of problems worse come in the world very fake very fraudulent. They don't stand behind nothing with Advertise. It's all the front very bad experience you will regret highly they are all fake reviews. Trust me I dealt with it, and I was a fool for it.

Svar från The Alexandrite
I got my order very quickly and really like my new ring and the color change!
Item is amazing, great value and customer care, the ring package however can be improved. Overall, happy and satisfied.
Great communication with customers. Craftsmanship on the ring is impecable, was received in a timely manner. The ring is beautiful!
My alexandrite ring I ordered from The Alexandrite is a true masterpiece of jewelry with great color change.

Svar från The Alexandrite

Svar från The Alexandrite
This business was very responsive to my inquiries being very inexperienced with Alexandrite. When I asked questions all were answered and additional educational material was provided. The earrings arrived as expected looking great and have not been gifted yet but I expect they will be well-received. I'm already arranging my next custom piece. Beautiful unique pieces at a good value; the best of both worlds.

Svar från The Alexandrite
My best purchase
Although I was afraid of buying jewelry online, I trusted this company and I have never regretted it. I bought a lovely "flexible" ring with diamonds and natural alexandrite, certified by the GIA. When I received the ring it was much much nicer than the picture even. This is a reliable company, with jewellery of real quality. They helped me every step of the way and communication was excellent and efficient. The ring arrived to me soon and safely. For sure, I will buy again from "THE ALEXANDRITE".
The employee that I spoke with on the phone was very attentive and listened to the instructions of how I wanted the design of my ring to look. I was kept up to date throughout the process of customising the ring. It went quite smoothly.

Svar från The Alexandrite
Shipping was prompt, great product, and easy to work with even with resizing.

Svar från The Alexandrite
Quality & Speed (continued)
I was and still am VERY IMPRESSED with an Alexandrite center stone diamond hugged necklace pendant, push present per my 1st daughter.
*Duplicate review (finicky links/initial lack of membership to Trustpilot App)

Svar från The Alexandrite
Great company! They are very patient, friendly and knowledgeable. They took whatever time I needed and answered all my questions.

Svar från The Alexandrite
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