Pleased with the service, just took longer that I expected considering I was told all the parts were in.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
Företaget har svarat
The work to replace a pot hole damaged wheel was dealt with quickly - The staff were proactive and kept me informed. However, this would have been a 5 star review if the tyre replacement hadn't taken... Se mer
Företaget har svarat
Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party... Se mer
Företagsinformation
Skrivet av företaget
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Kontaktuppgifter
Avis Way 16, BN9 0DS, Newhaven, East sussex, Storbritannien
- 01273 037570
4,6
Utmärkt
96 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 88 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pleased with the service pleased with the service
Pleased with the service, just took longer that I expected considering I was told all the parts were in.
8 september 2026
After a disappointing start the final…
After a disappointing start the final process was good.
1 september 2026
Fast and efficient service
The repair was carried out well and all the staff members were Professional and helpful.
24 augusti 2026
Excellent communication throughout
Excellent communication throughout - especially from Mike, who was extremely courteous and helpful. When they were unable to give us a courtesy car on the day, they immediately arranged a third-party hire car. The repair done to a high standard and in less time than initially estimated.
20 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
Great service from Mike and the team.
21 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback
One thing I didn't like was the driver…
One thing I didn't like was the driver who brought my car back inspected the courtesy car before he contacted me so I had not seen or signed his report. Otherwise it was very good.
14 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for your honest feedback. We’re glad to hear some parts of your experience went well, and we appreciate you pointing out where we can improve. Your comments help us do better.
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Although it took a while to do….
Although it took a while to do….. I have to be honest….. I’m very happy with the results…..thank you… the Lanny looks amazing…. Gawd bless you!
20 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent Service
High quality repair. Good customer sevice around times etc. Good replacement vehicle. No hassles. Recommended.
20 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The customer service was excellent
The customer service was excellent, after a small problem they dealt with it a very professional way I would recommend them any day
18 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
They have done an amazing job
They have done an amazing job, you wouldn't even have known it was hit, even had it cleaned inside and out. And I had only come back from camping the day before and it was disgusting. Well done guys amazing thanks
18 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Convenience and quaility of outcome…
Convenience and quaility of outcome .Staff helpful and service good
10 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great service from start to finish
Great service from start to finish, Mike contacted us immediately and set the ball rolling, they kept in contact throughout and the repair. Job was completed early and the quality was great.
I would not hesitate to recommend Mike and his team.
6 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The car was prefect done and the valet…
The car was prefect done and the valet of the car was prefect. The only down fall was the courtesy car not the car I wanted
6 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave us your feedback. We’re delighted to hear that you were pleased with the quality of the repair and that you were happy with the valet service.
We’re sorry to hear that the courtesy car provided wasn’t the vehicle you were hoping for. We understand that having a suitable courtesy car can make a real difference while your own vehicle is being repaired, and we appreciate your feedback.
Very efficient and professional…
Very efficient and professional service, the repair is perfect!
13 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
The staff were so friendly and helpful
24 juli 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good communication
Good communication, staff who collected car professional and cheerful. Good standard of work
7 augusti 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent communication throughout my…
Excellent communication throughout my repair, kept me up to date during the whole process. Very minor problem with realignment of my drivers door which was rectified within 48 hrs. Car looks great.
28 juli 2026
Svar från Accident Repair Hub LTD - Brighton
Thank you for taking the time to share your feedback. We’re delighted to hear that you were happy with the communication throughout your repair and that you were kept updated at every stage.
We’re also pleased that the minor issue with the driver’s door alignment was resolved promptly and that you’re happy with how your car looks. Thank you for your patience and for giving us the opportunity to put things right.
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