Tens Omdömen 

1 652
TrustScore 3 av 5

3,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

The site has no actual numbers for the frame sizes and even if you contact them, no one replies. I like the lenses and I have bought sunglasses when they just started, and a few since. Now everything... Se mer

Betygsatt 3 av 5 stjärnor

Non sono nuovo ad acquistare un paio di occhiali da questo brand, e sono sempre rimasto pienamente soddisfatto, fino ad oggi. Gli occhiali che ho acquistato sono: modello WESTON con lente EVERGREEN e... Se mer

Betygsatt 5 av 5 stjärnor

Simple, bold design that we just LOVED instantly. Especially after doing lots of research on more ethical sunglasses. Super quick delivery with fabulous packaging (can recycle!). Highly recommended... Se mer

Betygsatt 3 av 5 stjärnor

The glasses have got far too expensive. I've been buying them for years now as I love them and I've always been loyal to Tens, I love the classic style ones but there's never any decent colours now. I... Se mer

Företaget har svarat

Företagsinformation

  1. Solglasögonbutik

Informationen kommer från olika externa källor

Tens drench your view in rich, cinematic tones full of clarity & colour. Our custom filter lenses immerse you in a world reminiscent of a distinct time, place or feeling - an experience you'll want to revisit time and time again. Sunglasses by photographers. Born in Scotland. Developed in France.


Kontaktuppgifter

3,2

Medel

TrustScore 3 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,2

Alla omdömen

(1 652)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Cannot fault anything at all

I've been tempted to get these glasses for a while, Wes Anderson is my favourite director and seeing that I can get glasses that give the world a golden overcoat was phenomenal (especially living in grey England.) The delivery was quick and I knew that if I didn't like the frame I could send them back with no hassle. Honestly can't fault these people and they deserve more promotion and spotlight.

22 januari 2021
Betygsatt 1 av 5 stjärnor
Logotyp för Tens

Svar från Tens

Hey Andrea,

Thanks for getting in touch with us, and I'm so sorry to hear that your package has been delayed in getting to you. I have just replied to your email in regards to this.

Unfortunately like many businesses, we have experienced significant delays for packages this month due to new Brexit rules.
This is on top of COVID-19 restrictions as well as backlog from Christmas as well.

I have checked the tracking on your parcel and confirm that it is still moving towards your location.
All we can ask at the moment is for your patience and understanding whilst the postal service is slower than usual.

I will personally check back in on this for you to make sure that your parcel is not lost.

Thanks for your understanding
Derek

Betygsatt 5 av 5 stjärnor

Tens are the best glasses I have ever…

Tens are the best glasses I have ever worn. I treat myself to a new pair each year. This year the frame is a bit smaller so I’m getting used to it but they are still the best quality out there.

16 januari 2021
Betygsatt 5 av 5 stjärnor

Love my spectachrome…

I’m very happy with my spectachrome glasses. Admittedly I was a little underwhelmed when I first put them on, but it turned out to just be the weather at the time and where I was (no colour any where). Under normal circumstances they work just as I was hoping. Customer service was also great. The glasses went on sale for Black Friday shortly after I made my order and they responded to my email quickly and refunded me the difference from the new sale price right away. I ended up grabbing a second pair from last year’s line. They haven’t made it to Canada yet but based on the quality of the first pair I’m excited to see how things look with the original lenses.

14 december 2020
Betygsatt 5 av 5 stjärnor

See the world differently

I started following this brand since it was kickstarter, the first ones I bought had a red wine frame, and I still have them, they became my favorite sun glasses, and the hard thing is that they are very addictive, once you use them, there is no turning back!

This brand also became a great way for me to gift those special friends with what I call a truly visual experience. I know, there are many reviews, but treat yourself once and you'll see that this is just not another fan review.

14 december 2020
Logotyp för Tens

Svar från Tens

Hi Juan,

Thanks so much for your message, and so sorry to hear that you haven't received your package.

I have just received your email this morning and am reviewing what has happened.
According to USPS the package was delivered on 8th of December, so it looks like it is an issue with the local postal service and a missing or incorrectly delivered parcel.

I have contacted you via email to get this fixed up and make sure you get your new Tens in your hands!

We will get this fixed as soon as possible for you.

Thanks for your patience,
Derek

Betygsatt 5 av 5 stjärnor

Impeccable

I decided to finally bite the bullet and splash out on some good quality sunnies and I could not be happier. Solidly built and work exactly as advertised, the filtered world looks a lot nicer!

14 december 2020
Betygsatt 5 av 5 stjärnor

Great sunglasses

Great sunglasses. On my third pair. Nothing wrong with the others - l just love them. Colour clarity is such a pleasant change from the more recognised brands.

14 december 2020
Betygsatt 1 av 5 stjärnor

Please send it quickly because the…

Please send it quickly because the product I ordered for 25/08/2020 is not delivered yet.

27 november 2020
Logotyp för Tens

Svar från Tens

Thanks for getting in touch, and sorry to hear that your product hasn't arrived yet. This is very unusual and we aim to fix these as soon as possible.

I've had a look at our postal tracking and have figured out what has gone wrong.
There was an attempted delivery at your address which was unsuccessful. Since then the product has remained at your local postal branch. As it wasn't claimed, it was automatically posted back to us.
Unfortunately, we haven't yet received it back at our warehouse, so we haven't been notified you didn't receive your parcel!

I have issued a replacement immediately which will be shipped by DHL, our fastest courier service.
I will personally check up on this over the next few days to ensure that you receive your package this time.

Apologies once again for the unusually long delay, and we hope that you love your new sunglasses.

Thanks for your patience and support.

Derek

**update**

I can confirm that the replacement was received on 30th November 2020.

Please let us know if you have any further issues and we will aim to resolve them immediately.
We hope you love your new Tens!

Betygsatt 4 av 5 stjärnor

Tens original lens

I bought some original lens scout sunglasses in the summer. I was a tad disappointed when they arrived as I’d expected so much from them, but in the bright light of summer they were good but not fabulous. However, when September came along they really came into their own, the lenses really accentuate the autumnal colours and I utterly love them.

26 november 2020
Omdöme utan inbjudan

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