Telcan Omdömen 187

TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Prompt customer service support and set up. I have switched a month ago, my internet is fast, reliable and wifi range covers my 2 story home without any extenders. It’s costing less than half than Be... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I'm a recent Telcan subscriber. This week, for the first time that I can remember in my internet life, I received a notice from them telling me they would be performing some network upgrades. I... Se mer

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Betygsatt 3 av 5 stjärnor

We have our modem in our basement as the cable enters our home there. Unfortunately upstairs an iPhone 13 does not receive a strong enough signal to stream video consistently. Not sure what simple a... Se mer

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Betygsatt 5 av 5 stjärnor

Calling India via Telcan.com using your smart phone is the fastest, most convenient and the cheapest. But, Telcan offers eight (8) ways to call to and from India. Everyone does not have a smart ph... Se mer

Företagsinformation

  1. Internetoperatör

Skrivet av företaget

Telcan is a leading internet and home phone provider in Ontario & Québec, Canada founded in 1998. We strive to give Canadians access to the affordable Internet they need. We’re proud to bring Canada up to speed by providing hassle-free unlimited home Internet. THERE IS NO FINE PRINT AND THERE WILL NEVER BE. - - - - - - - - - - - - - - - - - - - - - - WHY TELCAN As the “little guy” in an industry full of telecom giants, we have to stay nimble and provide people with a service that meets their needs, not our own. Our lives are changing every day and there’s no reason why one of the most important tools we use on a daily basis should have to stay the same. Welcome to a new era of Internet in Canada. Welcome to Telcan.


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

187 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Telcan Review

After 35 yrs. of working in telecom for major corporations, one learns what service quality and quality service from a vendor is all about. From my overall experience, they checked all the boxes on how to provide service properly. I could easily see the experience and professionalism of the organisation, especially the install technicians.

Hats off to all those involved!

Network availability and reliability, no issues. Speed, within acceptable limits. Billing, no issues. Support, no issues.

Cheers!

14 september 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for taking the time to share your feedback Nick cioci! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price and we're proud of our team members and always happy to hear positive things about them.

Betygsatt 5 av 5 stjärnor

We receive the promised speed and it…

We receive the promised speed and it works great. The internet does cut out but it can always be fixed by resetting the router

13 september 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for your review, Paul Atreides! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.

Betygsatt 5 av 5 stjärnor

Good value for the price

The internet works well, the speed is as advertised

12 september 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for giving us a shot, AutomotiveTrends! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.

Betygsatt 5 av 5 stjärnor

Stable internet connection at a reasonable price

Telcan provides stable internet connection at a reasonable price. I’ve been using Telcan for one month and I haven’t had any problems during this period.

18 maj 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you Alex! for taking the time to share your feedback, We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price and we're glad that you are enjoying that.

Betygsatt 5 av 5 stjärnor

I’ve been using Telcan’s services for 2…

I’ve been using Telcan’s services for 2 months and it’s been great. Wifi coverage is great throughout the entire house, we haven’t had any issues working from home.

17 maj 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for your review, Fred! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.

Betygsatt 5 av 5 stjärnor

As easy as it gets 😁

Signing up with Telcan was as easy as it gets, just a simple telephone call and within 2 days I had the new modem and was up and running.

1 maj 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for taking the time to write such a well-thought-out positive review of our company, We always strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.

Betygsatt 5 av 5 stjärnor

The Internet was set up very fast and…

The Internet was set up very fast and remotely.

5 maj 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for taking the time to share your feedback Aidan! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price and we're proud of our team members and always happy to hear positive things about them.

Betygsatt 3 av 5 stjärnor

Proper price but weak connection

The price is proper, but the weakness could be the connection irruption and low speed.

13 maj 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you Maryam! for taking the time to write such a well-thought-out positive review of our service. We have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption.

Betygsatt 4 av 5 stjärnor

Good service

Good service, fast response. However, the internet is slow to load most of the time. Not sure if it is signal issue or just my plan.

13 maj 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you Phoebe! for taking the time to write such a well-thought-out positive review of our company and customer service. We have a 24/7 support system for our customers, request you to please contact our customer support team immediately in case of any service interruption.

Betygsatt 1 av 5 stjärnor

Awful experience

Awful experience. Issues started April 27th. Internet dropped out, advised to reboot router. Issue occurred again April 28, and April 29th. Claim signal levels looked good, reboot required to get back online.
Last Friday May 5th, internet dropped and would not come back online until 5 hours later. I work from home and require stable internet. I now have cancelled your garbage service and gone back to Bell.

8 maj 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Hello Rob! Please accept our sincere apologies for any inconvenience this may have caused, while the majority of our clients are happy, it's unfortunate that you've had an experience with our service that hasn't met your expectations. We've examined your account and it seems like an isolated issue as it is not impacting all clients in your area, In rare cases, we run into situations where due to some cabling issue in the area or an issue with the underlying physical cable provider customers are facing service interruptions, We will be using your feedback to make improvements to ensure we offer an exceptional experience for our clients in the future. Thank you!

Betygsatt 5 av 5 stjärnor

Since I've joined I've had no…

Since I've joined I've had no connection issues. The service is great so far.

4 maj 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for taking the time to leave such an amazing review Aaron! We're very glad that you have found our service to be excellent.

Betygsatt 5 av 5 stjärnor

Great service!

Easy to order, set up and use. Great price!

20 januari 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for giving us a shot, Carol! We are thrilled to hear that we were able to provide you with the internet plan of your choice at a great price.

Betygsatt 5 av 5 stjärnor

Great internet provider

Great internet provider. I am very happy with this telco in terms of quality and service. I could not ask for more: affordable and reliable.

10 april 2023
Omdöme utan inbjudan
Logotyp för Telcan

Svar från Telcan

Thank you for taking the time to write such a well-thought-out positive review of our company Javier! We will strive to offer the best internet service at a cheaper price and we're glad that you are enjoying that.

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