I have been having trouble navigating my account all morning. I finally reached out and called customer service for tech help; there was no answer, but a woman named Yolani promptly returned my call.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Yolani was really helpful, I called with questions about accounts for two of my kids and she was able to fix my issues right away. She went above and beyond to make sure all my questions were answered... Se mer
Getting a Wisephone for our teenage son was a critical step in helping to reduce stimulation and manage his mental health. Thank you to Jay for support along the way! Wonderful to work with.
I had some problems unique to our area and Anthony over a long period of time worked with me until this was resolved. I appreciate his hard work and responsiveness.
Företagsinformation
Om Techless
Skrivet av företaget
Our mission is simple: We help you overcome digital addiction, rebuild relationships, and embrace life to the fullest.
That’s why we created Wisephone, our minimalist smartphone solution designed to prioritize everything you need, without the unnecessary distractions. By focusing on essential features that truly matter, Wisephone empowers you to cultivate deeper relationships, nurture your well-being, and pursue your passions. At the same time, it helps restore your sense of freedom from digital overload, enabling you to redefine your relationship with technology.
Break free from the cycle of endless updates and experience a calmer, more mindful approach to modern living. Choose Wisephone™ and discover the liberating power of healthy technology. Join us in this empowering journey!
Kontaktuppgifter
701 Brazos St , 78701, Austin, TX, USA
- 512.676.5496
- hi@techless.com
- techless.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 84 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
I loved talking with Tina, she was great in answering all of the questions I had.
Anthony at Wisephone !
Anthony at Wisephone in customer service was phenomenal and gave me a discount on my new Wisephone II!
I had a few issues switching over from…
I had a few issues switching over from a smart phone, I called and Tina walked me through a simple process to make sure that I had done everything correctly. It could not have been easier, and she made everything very clear and finished up within 10-15 minutes.
Great experience with Techless
Tina made our experience great!!! My husband and I are both definitely "techless" as in very minimal technical skill when it comes to mobile devices. Tina very patiently walked us through every step to get our Wisephone set up. She graciously explained everything we did not understand until she was sure we did. She also called back the next day to make sure we were comfortable with the phone's operation. She took time with us again to help us fine tune some settings and make sure we were comfortable with the phone's functions.
We have only used the phone for one day but so far it seems quite straightforward in it's functions and easy to navigate. We appreciate it's simplicity and are looking forward to less time spent on the phone.
Easy to get back on track.
I accidentally purchased two WiseOS subscriptions. Anthony got me a refund and made sure I was back to just one. He was friendly and helpful throughout the process. (Despite me having to take another call in the middle of our service call!)
Anthony was super helpful
Anthony was super helpful, and immediately fixed my problem.
I had a great experience with the…
I had a great experience with the customer service representative, Yolani. I had been using the Wisephone for about six months and realized it ultimately wasn’t the right fit for me. Most of my concerns were preference-based and related to the software system not connecting to my car, difficulty reviewing links people sent me or confirming doctor appointments, and occasional issues logging into apps when a browser was needed.
That being said, I still think it’s a great device and software overall for the right person.
I reached out to ask whether I could either return/sell back the phone or wipe it so another family member could use it. Yolani was extremely helpful and explained that the Wisephone software could be removed so I could continue using it as a basic Android phone — even better!
The turnaround time was great, and the phone now works normally.
Thank you so much, Wisephone, and best of luck moving forward!
Hoping for the best.
Hi, support was very helpful. I hope that the Wisephone will be available internationally soon.
I spoke to Antonio
Anthonio was a big help and was able to…
Anthonio was a big help and was able to give me clear instructions on my issue. 4
Amazing device
Amazing device, very excited to get to know all the minimal features. With two days I already feel much freer, like I can use my technology not the other way around! The support team is phenomenal as well, Yolani was so helpful and reached out right away within 30 minutes of me emailing, and stayed on the line all the way to make sure I had access to everything I need! 5 stars
Yolani was amazing
Yolani was amazing. As someone who has been in leadership and customer service for more than 10 years I would say she delivered an exceptional service experience. Her active listening skills, friendly personality, and proactive approach to my issue made resolving my problem fast and easy.
Antonia was great
Antonia was great. Very professional knew his stuff.
It's Easy To Use
Techless is great just because it's so simple! It wasn't too hard to get used to, as other brands usually are. Having this phone is going to be great because it won't tempt me to stay on it longer than I need to. Thank you for everything!
Yolani is outstanding!
Yolani is outstanding! She spoke very clearly, did not rush me through tabs, web pages, settings, and tasks. She maintained her poise and patience with me as I navigated through a somewhat complex setup of the service with Julia's phone number from TracPhone.
Yolani helped us set up the Wisephone…
Yolani helped us set up the Wisephone and she did an amazing job and really explained what to do in a very clear and understandable way. We really appreciate all of the help.
Incredibly grateful for this company and their product.
Love the Wisephone. It has really helped me to have a healthier relationship with technology. Customer since Jan 2025. Since then, there has not been an app I have truly *needed* that Wisephone did not support (think critical ones like work 2FA, apartment gate access, etc. Before they were allowed, these pesky apps were the only thing holding me back from ditching my smartphone and making the switch. This, and support of my mobile carrier US Mobile which is now supported). Thank you for including Spotify and Audible. Nothing is addicting, only enriching. I think they nailed the perfect balance and created the perfect phone. I'm happy to pay the subscription to support a company like Techless that manages all of this, which is no small effort. Yolani provided great customer support when I needed help. Thanks Techless!
Antonio was very helpful
Antonio was very helpful with answering questions as I started with my wisephone as a first time user. He was patient, resolved all the issues I had and had an excellent presence.
Very helpful and courteous
The customer service tech who I spoke with, Antonio, was very helpful and courteous. He took care of the problem I was having in a timely manner and explained things clearly
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








