Extremely disappointing experience – still no delivery, no support, no trust.
I ordered 1 kg of tea from Teaura and never received my order, even after waiting well beyond the expected delivery time.
When I tried to contact their “customer service”, I received no response at all – no email reply, and the phone number they provide does not appear to be genuine, which is completely unacceptable for a business that takes upfront payment.
This situation leaves the impression of a fraudulent or at least grossly negligent operation, as I paid in good faith and received neither the product nor any meaningful support.
Because of this, I have already opened a PayPal fraud / buyer protection case and explicitly requested a full refund for the undelivered goods.
Teaura, you have one last chance to correct this: immediately refund the full amount or provide proof of proper delivery, including tracking and confirmation, otherwise this review will stand as a clear warning to other customers.
Unless this is resolved quickly and in full, I strongly advise others to avoid ordering from this company to protect themselves from losing their money.








