TBô Omdömen 

Order not received and zero feedback from any customer service representative. Very disappointed, as it looks like they took the money and don't care about making sure you receive the product.

It's been several weeks and still nothing has shipped. No response to emails and no refund of my money.

DO NOT ORDER FROM THEM! You will get no customer service and they will take your money and not deliver anything! Fraudulent company and I have escalated to visa fraud department

Your product is very comfortable,fits great love them

Placed 2 orders with them over 1 month ago and except taking my money I have never received anything from them, no tracking, no goods. I have written to customer service a few weeks ago and no reply either. This company is SCAM. Do not buy from them!

They send you emails with 25 or 40% off except the only underwear in stock is extra small. I just ignore their emails now because I know the medium size is never in stock.

Worst customer service. I placed an order #204200TBO right after Thanksgiving and up to this day I have not received anything. I’ve contacted customer service and sent several messages asking for an update on my order and I haven’t not received a notification or confirmation of my emails. At this point I feel they’ve already kept my money without sending me what I ordered. Very discouraging and frustrating.

I absolutely love the TRUNKS! The briefs are a little too “brief” for me—and the trunks are perfect in coverage. And the front “pouch” is wonderful to keep Big Jim in his place. 😃

Impossible to get in contact with customer service to make a return/exchange. Also my most recent order from weeks ago never arrived. No one responds to messages. Thieves

I've waited 2 weeks since I placed my order and have no status on my order. I've left multiple emails no one responds. Really bad customer service. Actually no customer service, I can't get a response. DO NOT BUY!

Ich möchte zuerst hervorheben, dass die Produkte sehr gut sind und ich sie sehr gern trage. Schon das alleine hätte 4-5 Sterne verdient, wäre da nicht der Kundenservice.

Ich hatte vor mehreren eine neue Bestellung aufgegeben und dabei in der Bestätigungsemail ein Fehler im System gefunden. Obwohl ich 2 Unterhosen in einer Farbe "Blue Depths" und 1 Unterhose in der Farbe "Periwinkle" bestellt hatte, wurden diese zusammengefasst als 3x "Periwinkle". Ich habe das sofort gemerkt und darauf eine Email an den Kundenservice geschickt. Ich habe keine Antwort erhalten und dann genau diese fehlerhafte Bestellung erhalten. Ich habe mich dann auch über das Kontaktformular gemeldet und den Vorfall erklärt (und sie auf den Fehler hingewiesen, der Stand heute immer noch auf der Homepage ist) und auch auf diese Kontaktaufnahme keine Rückmeldung erhalten. Es ist sehr schade, dass man sonst glückliche Kunden so abfertigt und man nicht das kriegt, wofür man zahlt :(

Placed an order on November 9th, 2022, and got a confirmation on the same day. I am still waiting for a shipment confirmation, today is 12/6/22. Reached out through e-mail (no phone #) and only got the same confirmation of my order as a reply. I travel with work and am leaving the delivery location. Very disappointed. They state 1-2 day delivery along with a 3-7 day arrival for current demand.

I’ve bought several times. This is why you get three stars. A) Lack of integrity. Out of the several times I bought online, only one time did I receive my 3rd item free. The other times there was supposedly a code to get a discount but upon payment it doesn’t accept the code. Since then I just got single items on sale. Therefore I’ve literally ignored your junk email several times. B) Comfort. I keep buying though because the material and cut are comfortable. Now that I’m losing weight and inches, I’ve been venturing to other brands as well.

I never received order from 3 weeks ago. so far 4 emails have gone unanswered about the status of my order.

Ordered over a month ago. Tried to reach out, many times, on various platforms. Once recently did someone get back to me. Still have not arrived. Price was misleading and much higher at checkout.

What’s going on my order never arrived and no information abou my shipment, Is it a scheme? Please could you check what’s happening with my order ?
Thank you

This is my second year in a row I order in bulk. Usually buy 9 pairs. These underwear or so soft, thin and durable. I wear them on my 20 mile bike commute. Go skateboarding. Hiking and not a single one has ripped/stretched out. Durable and so soft. Makes my package look even bigger too lmao! BUY THEM I also gifted 2 pairs and my friend ended up buying more.

Interesting how the company only responds to the good reviews

Great products, but they don't ship when they say and they don't respond to customer service emails. Ordered an item a month ago. It hasn't shipped and no-one responds. I would like to buy more of their products, but I no longer have confidence in their ability to fulfill orders. Sorry to submit 1 star, but paying for something I never received is simply not acceptable.

Placed an order with a coupon that they sent me in the mail 3 weeks ago and the order has been placed but never shipped. I have sent several emails to them and no response. Have bought from them previously with no issues and really like the products however I am done with this company if I ever get my product or a refund.