TaxQuotes Inc. Omdömen 94

TrustScore 4 av 5

3,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

From the first initial phone conversation I knew I had made the right choice. The entire process was made super easy and Ariel was amazing. She kept in contact with me the entire process. I’am very ha... Se mer

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Betygsatt 5 av 5 stjärnor

I was behind on taxes. Worked with Tax Quotes in filing back taxes to current taxes. All forms filed in a timely manner and representatives worked well with communication and scheduling meetings with... Se mer

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Betygsatt 5 av 5 stjärnor

Raymond was personal and professional. He listened to my side of the conversation with great focus. He displayed patience and respect with me and my frustration regarding my taxes. I felt at ease afte... Se mer

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Betygsatt 1 av 5 stjärnor

The TaxQuotes rep (they made me take his name off the review- hope he doesn’t take anymore vacations on other hard working people’s backs) he was not truthful with us on the over all cost of the pro... Se mer

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Företagsinformation

  1. Skattekonsult

Skrivet av företaget

Every taxpayer deserves to have their voice heard by the IRS. We match you with an expert who thoroughly understands your unique tax problem and will negotiate with the government so you get the best possible result.


Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

94 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 88 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I had extremely high hopes for TaxQuotes

I had extremely high hopes for TaxQuotes as my initial rep was amazing in getting me set up and providing understanding of the tax situation I was current in. Then once I was moved to my agent, communication stopped all together. I ceased payments as I refused to pay for a service I was not receiving. Months have gone by with no response and I am back to square one with the IRS. And upon reviewing other review I can see this is a pattern of communicating ceasing once payment has been received. These seem like deceptive business practices to me.

9 november 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Hello, thank you for taking the time to share your experience. Your concerns about a pattern of communication issues are taken very seriously, and we are committed to reviewing and addressing them.

Unfortunately, we’re unable to identify your account based on this review alone. To help us better understand your situation and make things right, we kindly ask that you contact us directly at 844-938-1040. Our Quality Assurance supervisor is ready to personally look into your case and ensure that your concerns are fully addressed.

We deeply regret that you feel let down and hope you’ll give us the opportunity to resolve this for you. Your trust is important to us, and we are committed to improving your experience.

Betygsatt 1 av 5 stjärnor

Their communication sucks

Their communication sucks. I've reached out several times and never get a response. The only time they seem to make time to reach out is when a payment did not go through (this was because of a compromise of my card, which I've since had a new one issued). I can't login because I forgot my password. To reset it, I need to verify, but their website never sends a verification code. I've tried to contact them concerning that. Like many other attempts, it goes unanswered. It's been a struggle dealing with them since joining at the beginning of August.
**I'm on the verge of dumping them and finding a new, better company to help me that has better communication.

8 november 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Dear Paul,

Thank you for taking the time to share your experience. I want to start by sincerely apologizing for the frustration you've encountered. At TaxQuotes, we take your concerns seriously, and I’m truly sorry we have not met your expectations regarding communication.

Our Client Care Manager has personally reached out to you to address the issues you’ve experienced, and we’re committed to resolving them as quickly as possible. It’s clear from your review that we need to improve our response times and ensure that our support systems — like the password reset verification — function seamlessly.

Please know that we value you as a client and are taking the necessary steps to prevent similar issues in the future.

Thank you for bringing this to our attention and for giving us the opportunity to make things right.

Sincerely,
TaxQuotes

Betygsatt 5 av 5 stjärnor

Puts your mind at ease

Worked with Michaela as the initial start to my tax journey with Tax Quotes. She is very heart warming and made me feel extremely at ease. She could even sense the worry in my voice. But she made me feel comfortable and was very helpful in answering my questions. The initial results from the IRS were amazing and it seems I may even get a refund! They are fast with their dealings with the IRS and worth the money you spend on the services they provide. I will definitely be using them again for future services!

1 november 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Hi Veronica, this is so heartwarming to read! It's been a pleasure working with you and we're excited to continue doing so in the future!

Betygsatt 5 av 5 stjärnor

The weight has been lifted!

The weight has been lifted! Thank you so much to Michaela Moore for thoroughly explaining this process in detail and helping me through the anxiety from all this tax stuff. 10/10 would definitely recommend!

29 oktober 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Thanks for the kind words, September! It's our pleasure to help you through your tax issue. Looking forward to continuing our work with you!

Betygsatt 5 av 5 stjärnor

The staff at TaxQuotes were amazing

The staff at TaxQuotes were amazing. They walked me through every step of the process, and were professional the entire time. I was embarassed/ashamed at myself for not filing my taxes. It was a bad time in my life and things spiralled out of controll and just kept getting worse. When I called I felt that they understood what I was going through and made me feel comfortable. Thanks to the staff I am back on top of my financial life.

23 oktober 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Hi Ty, thanks for the kind words! We're grateful that you chose our team to help you, and it's been a pleasure working together.

Betygsatt 1 av 5 stjärnor

Took money from my debit card I didnt authorize am

Never talked anyone here an they took 500.00 off my debit card. It is pending an nothing I can do about it until it goes through, then can dispute this. The transaction was done At 2:15 am. I have never contacted them, never spoke to anyone about my taxes at all. Will have to dispute once its cleared with my institution.

14 oktober 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Dear Tanya,

Thank you for reaching out to us regarding your recent experience. We take allegations like yours very seriously, and we want to clarify that we have no record of any transactions associated with your name, nor do we have any associated financial information or accounts on file.

We understand that this situation is concerning, especially with a pending charge of $500.00. We recommend that you check with your bank or financial institution for further details about the transaction.

If you have any additional information or if you believe there may be a misunderstanding, please don’t hesitate to reach out to help@taxquotes.com. We are here to assist you and would like to get to the bottom of this matter.

Thank you for your understanding.

Best regards,
TaxQuotes

Betygsatt 1 av 5 stjärnor

should've paid more attention

all i can say is the explanation wasn't fully understood or given - especially concerning costs. Then again this could be my own fault for not asking questions. lesson learned and it only took a short 50 plus years.

5 augusti 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Hello Steven, thank you for your feedback. We understand that clarity is crucial, especially when it comes to important matters like costs. We're sorry to hear that the explanation didn't fully meet your expectations, and we take responsibility for ensuring our clients have all the information they need. Your willingness to reflect on the experience is appreciated, and we’re always here to answer any questions, no matter how small they may seem.

If you'd like, we can review the details again to ensure everything is clear moving forward. We value your business and want to make sure you're fully informed every step of the way. Please send us an email at info@taxquotes.com with your name and the name of your tax advisor, and we'd be happy to investigate this further.

Betygsatt 1 av 5 stjärnor

Impossible to get a response or answers to simple questions once you've paid

My "point of contact" person wasn't answering e-mails, so I made several calls until I was finally able to reach a human and find out that they'd meant to reassign me, but I'd fallen through the cracks. So, they assigned me to someone else who has proceeded to ignore my e-mails. I certainly see why they take their money up front, although I highly doubt I will be receiving the service I paid for (or at least not this year...).

12 september 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Hello, thank you for bringing this to our attention. We sincerely apologize for the lack of communication and the oversight in reassigning your case. This is not the level of service we strive to provide, and we understand your frustration.

We value your business and are committed to delivering the service you deserve.

When you have a moment, please send us an email at info@taxquotes.com so we can investigate what happened in your case. A senior member of our team will be in touch with you promptly to resolve this and ensure that you receive the attention and support you need moving forward.

Thank you for your patience, and we look forward to making this right.

Betygsatt 5 av 5 stjärnor

Stress relieved!

What made my experience more than great was being able to turn over all documents to Daisy Martinez and letting her do her thing. From first phone call to final resolution, she was alway in contact and available if I had any questions and suggestive of future issues. Their app and online portal and easy to navigate and use.
I dealt with several folks altogether and this firm and their employees are simply amazing.
I was happy with the resolution and I now have so much stress off my back because of them.
Thank you Daisy and Tax Quotes.

1 september 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Hi there, we're so happy to hear you had a great experience with us! We will be sure to pass along your compliments to Daisy!

Betygsatt 4 av 5 stjärnor

Its not a magic pill

Read the reviews and understand this will cost money and will not solve all your financial problems. I messed up my taxes your situation may be different. Tax Quotes helped me get everything filed and in order.

In my case this wasn’t fast but some of that was on me and some on the IRS claiming to not have received certain documents.

Now IRS is satisfied and my stress levels surrounding taxes has dropped significantly. My financial problems aren’t gone, but now they are manageable and far less scary. Depending on what your situation is, it may be worth the consultation call. It was for me.

19 augusti 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Hi Fritz, thanks so much for sharing your experience with us! We're so glad to hear that your stress has dissipated. Please don't hesitate to reach out if you need anything in the future.

Betygsatt 5 av 5 stjärnor

I can finally breathe again

I can finally breathe again! Tax Quotes and Arlene Bulucianu were amazing. We had 3 years of business and personal back taxes. Calling them was the best call I could have made. They walked me through the whole process and kept my mind at ease completely!!
We received our Resolution yesterday and couldn’t be any happier!!!!
If you know anyone who has back tax,I wholeheartedly recommend Tax Quotes.

25 juli 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Hi Areatha, thank you so much for your kind words! It was a pleasure working with you!

Betygsatt 5 av 5 stjärnor

Tax Quote, Inc. really came through for us!

Geralyn was our advisor and she really came through for us! She walked us through what to expect and every step. We were under a significant tax burden and could not pay what we owed. Tax Quote, Inc., worked on our case and we were approved by the IRS for one of their programs to reduce our tax burden! Thank you so much Geralyn and Tax Quote, Inc.!

27 juni 2024
Omdöme utan inbjudan
Logotyp för TaxQuotes Inc.

Svar från TaxQuotes Inc.

Thank you for the kind words, Dawn! It was a pleasure working with you and we're so happy we were able to assist you in getting your tax issue resolved. We wish you the best!

Betygsatt 5 av 5 stjärnor

Trustworthy!

Just wanted to give a big shout out to Patricia Cordova, Senior Tax Advisor. I had filled out a form online about some tax questions, and she responded immediately; her kind, caring demeanor made me feel comforted that I was in good hands. All my questions were answered immediately and efficiently! This company is in Irvine, CA, but they do taxes for anyone anywhere. The cost for me would be about $300, and all tax info is done remotely, so I’m not going to have to make an appointment and go anywhere. Sign me up!… Because I finally met someone I can trust! Thank you, Patricia!

22 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

From Tax Stress to Peace of Mind: Arlene's Expertise at Tax Quotes!

I've been stressed out navigating my taxes these past few years. I wanted to make sure I paid what was necessary without overpaying. That's when I found Arlene Bulucianu at Tax Quotes! Arlene turned this anxiety-inducing process into a delightful experience. Her expertise, dedication, and personalized attention have been outstanding. Thanks to her, I feel confident and at ease with my taxes. I can't recommend Arlene and Tax Quotes highly enough! 6 Stars ⭐️⭐️⭐️⭐️⭐️⭐️!

19 maj 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

By far the easiest and most pleasant…

By far the easiest and most pleasant tax filing experience my wife and I have ever had. We've been filing jointly for the last 5 years, and have had nothing but horror stories. TaxQuotes was truly a God-send. We look forward to filing with them for years to come!

18 april 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

TAXQUOTES THE ONLY CHOISE

TAXQUOTES helped me with my tax challenges. They are professional, understanding and knowledgeable. Mariah & Daniel have been so easy to communicate with, I can not thank them enough. They where effective in finding the best fit and course of action for my specific needs. If you need help with your tax needs, I would definitely recommend TAXQUOTES...

15 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Don't know to much about the…

Don't know to much about the company's but for talking on phone I feel they can help me and want take my money.This is my third company and just paid them money and no jhelp.please help me.?

4 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best In Class for Quality of Work

If you are researching assistance with past and/or current tax issues then you have at least done the most important step, that you cannot do it alone. Now, you are trying to find the best company to help you. I spent over 40 years in IT so you can rest assured I did my homework finding Tax Quotes and without question it is the best result from analysis that I have ever done. Not only did they help me with my tax issues, they treated me with respect and care that is somewhat rare anymore. They walked me through the process, costs, timeline and helped to manage my expectations the entire time. Like anyone going through this I had questions and they never hesitated to answer my questions and when the answer wasn't readily available they spent the time to find the answer and bring it back to me in a timely manner. They were my team to get me in compliance and they are the team that I will use from here forward to keep me in compliance. It may not be the least expensive way to get my taxes done but the peace of mind knowing it was done properly and I have a team beside me is exponentially more valuable than just getting my taxes done. If you are doing your research then please give Tax Quotes a strong look because if you do you will be writing a review for the next person starting the long process you are now starting. I wish there was a way to give more than 5 stars but there isn't. My personal contact Mariah has become the voice that I cannot wait to hear about any dealings I have with the IRS period and I know that if they have her they have others just as awesome as she is, but she is definitely my favorite!!!

1 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

TaxQuotes helped me get back in track…

TaxQuotes helped me get back in track and up to date on my taxes. They have amazing people working there, very friendly and helpful. Always got quick responses and they explained everything very well to me!! I 100% recommend anyone that needs help getting back on track or even if you’re looking for someone to do your taxes every year! I will definitely continue to use them!

15 februari 2024
Omdöme utan inbjudan

Detta är Trustpilot

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