Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... Se mer
Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... Se mer
The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... Se mer
4,4
Utmärkt
946 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Professional no fuss service
Very competitive pricing. Fantastic range displayed extremely well on their site.. Easy to order and quick delivery. In all a first class service.
16 mars 2013
Omdöme utan inbjudan
Excellent service
I am so satisfied with the service and product.Will defenitly useTapoutlet again very
soon.
15 mars 2013
Omdöme utan inbjudan
Excellent service!
A good selection of basins & pedestals from Tapoutlet.co.uk and backed up by a good delivery service via UPS gave us exactly what we wanted and when we wanted it. We will definately use the service again if we need anything from their range.
15 mars 2013
Omdöme utan inbjudan
good service
after a broken delivery this was corrected the next day thank you
15 mars 2013
Omdöme utan inbjudan
good fast service and very helpful over the phone
I had some questions that customer service couldn't answer as the technical guys had gone home so they phoned me back with the answers next morning just like they said they would.
I haven't had that happen in a long time , well done
15 mars 2013
Omdöme utan inbjudan
Not delivered when promised!
I phoned up and ordered a pump on a friday asking for it to be delivered Monday, they said this was not possible, but if I paid £9.00 it would definatly be delivered tuesday by 10.00am, I told them this was very important as the house had the water turned off due the old pump leaking and a new tentant moving in on the tuesday. It wasn't delivered! When I phoned up they said it was still at there warehouse!!! They then sent it out for next day which I then received. Basically I lost 2 mornings work and had a very unhappy customer..Will not use again.
15 mars 2013
Omdöme utan inbjudan
Svar från HomeOutlet Online Limited
We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.
World Wide Web - Yes!....... World Wide Sales - NO (UK only!)
Very good website which sells a lot of things that I would love to buy - but I cannot! I live in France and apparently tapoutlet.co.uk only sells to the Brits in Britain. This true of their web sales and telephone sales. In fact telephone sales just said NO. No justification or anything explanation.
A big pity as I could also pay with a UK card......
No more sales to me or my friends over here.
15 mars 2013
Omdöme utan inbjudan
Svar från HomeOutlet Online Limited
We apologise for the difficulties you dealt with throughout your experience with us. We strive to provide a streamlined ordering process with prompt customer service follow up and we regret this was not your experience. Our dedicated customer support team is available to help answer any questions and assist in placing orders. For further assistance, please feel free to contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.
Easy, quick and reliable
Ordered a countertop sink on the Saturday - in stock and with me for the Tuesday with no extra charges - great service.
15 mars 2013
Omdöme utan inbjudan
Outstanding value and service
I would recommend this company to anyone.The product and service was excellent .My replacement part was delivered practically return post.
14 mars 2013
Omdöme utan inbjudan
Great company!
Great company to deal with! Had a issue with some damaged in transit and was dealt with within 24 hours. Looking forward to ordering with them again.
14 mars 2013
Omdöme utan inbjudan
Satisfactory
The items were delivered one at a time and I was not informed of the delivery dates, which was inconvenient. The picture of the bath showed it with a plug and overflow, but these were not included. I think they should make this clear and offer compatible parts when ordering. They suggested the supports, but not the plug.
All articles arrived in good condition but I would have preferred to be warned about the staggered delivery. Luckily my plumbers were not waiting for them or it could have been very awkward.
14 mars 2013
Omdöme utan inbjudan
Svar från HomeOutlet Online Limited
We apologise for the difficulties you dealt with throughout your experience with us. We strive to provide a streamlined ordering process with prompt customer service follow up and we regret this was not your experience. Our dedicated customer support team is available to help answer any questions and assist in placing orders. For further assistance, please feel free to contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.
great service at the right price
Item was easy to order and was delivered as promised, and the price including postage was very competitive. Can confidently recommend.
14 mars 2013
Omdöme utan inbjudan
Great price, great quality and quick delivery
We shopped around a bit knowing knowing roughly what we wanted. Tap Outlet had an easy to use website and the lowest prices. The taps were as good quality as we hoped and arrived quickly. Perfect all round.
14 mars 2013
Omdöme utan inbjudan
great price, product and service.
Quick and excellent service. Product was well priced and arrived in excellent conddition.
14 mars 2013
Omdöme utan inbjudan
No communication
On ordering my tap on line l did not receive a confirmation email. At the time of placing the order l noted that the estimated time for delivery was 3-5 working days, on the 6th working l rang as l had heard no news. I was told over the phone that the tap l had ordered was not avalible until May 22nd, the date l was ringing on was Monday 11th March. I did state to the lady on the phone it would have been nice to have been informed of this information rather than having to get in touch myself, and she agreed.
14 mars 2013
Omdöme utan inbjudan
Svar från HomeOutlet Online Limited
We are sorry for the unanticipated delay in the shipment of your order, and apologise for the inconvenience this has caused. We are constantly working with our vendors to provide accurate and live stock feeds to better assist our customers in their purchasing decisions. It is our intention to provide the best possible retail experience, with accurate stock information being top priority. Our dedicated customer service team is here to help answer any questions, including a check of current inventory and status of your order. Please contact us with any questions regarding your order on 0800 9709 779 or cs@homeoutlet.co.uk.
Rapid and efficient service
Detail description on website ensured that I could make an informed choice. The tap was despatched promptly and arrived wihin a few days of the order being placed. And it was just what I wanted - at a very competitive price!
13 mars 2013
Omdöme utan inbjudan
brilliant,does what it says on the tin.
the service from this company is great. the price is right, fast delivery .what more can one ask.A1.
13 mars 2013
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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