HomeOutlet Online Limited Omdömen 

946
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Have to admit, having ordered some parts and then reading reviews on here had me panicking. Especially when part of the order turned up but without the sink which was desperately needed for templating... Se mer

Betygsatt 5 av 5 stjärnor

Needed replacement taps for our ageing ones in Utility Room. Good idea of what we wanted, but research showed what a plethora of shapes sizes and fixings were around. Difficult choice made much easier... Se mer

Betygsatt 5 av 5 stjärnor

Bought 2 new showers as had a combi boiler fitted and olds ones didnt work.Went for tritan and ideal standard showers Both good quality clear instructions and look good.Went for cool touch which I fe... Se mer

Betygsatt 5 av 5 stjärnor

The customer service is the best I have ever had for an internet company I have bought full bathroom suite + cloakroom & kitchen Sarb and Ben were more than helpful The products supplied are... Se mer

Företagsinformation


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

946 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(946)

0 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

perfect!

very pleased with my order. on time and perfect condition. thank you. will use in the future.

20 mars 2013
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Tap Outlet were good initially but have gone downhill in my estimation

3 weeks ago I had never heard of tap outlet and had not bought anything from them. I placed an order with them due to good prices and the fact that they had all of the products I was looking for. Only part of that order arrived but they told me when to expect the outstanding part so on that basis I placed 2 more orders with them with goods now totalling over £600. Maybe that was a mistake as I have had nothing but trouble since. All items have shown as being in stock( but I don't think they were) so the delivery times should have been as quoted. Instead I was left to my own devices and got no indication as to when parts would be shipped. I only get a response from them if I phone, emailing is pointless. I wisely decided to get the parts I needed (for a bathroom refit) ahead of time otherwise I could have been left to either postpone or cancel my work. The problem is one of communication. If parts are not in stock do not say they are. If deliveries cannot be made contact your customers do not ignore them ! This is a lot of competition out there and most companies will price match so shoddy service is not only not acceptable but rather stupid in the current economic climate.

20 mars 2013
Omdöme utan inbjudan
Logotyp för HomeOutlet Online Limited

Svar från HomeOutlet Online Limited

We apologise that the item you ordered was back ordered with the manufacturer and for the inconvenience this may have caused you. We work hard with our vendors and manufacturers to provide accurate and live stock feeds to better assist our customers in their purchasing decisions and we regret we were unable to fulfill your order without delay. Customer accounts are charged upon purchase of merchandise even when stock is not available in order to secure the selected merchandise from the vendors and manufacturers. For further questions or if you need additional assistance please contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.

Betygsatt 5 av 5 stjärnor

grand

I really dont normally bother with reviews and market research for free for companies that have already taken my time and money but tapoutlet delivered well on every facet of the job. good stuff .. keep doing what you're doing !

20 mars 2013
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

VERY GOOD SERVICE

RECENTLY PURCHASED A MIRA ESCAPE SHOWER WHICH HAS NOT BEEN FITTED YET AS BATHROOM WORK TO BE DONE.THIS ITEM WAS OUT OF STOCK WHEN I ORDERED IT FOR PROMPT DELIVERY.I WAS RE-IMBURSED MY P&P AND IT ARRIVED PROMPTLY WHEN IN STOCK.I WAS E-MAILED TO INFORM ME WHEN ORDER WAS DESPATCHED AND GIVEN A TRACKING REFERENCE.VERY PLEASED WITH SERVICE.

20 mars 2013
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Late delivery

I paid for 3 to 5 day delivery and after 7 days it still hasn't arrived.

Do you think they will refund the delivery charge as they have not kept their side of the contract.

19 mars 2013
Omdöme utan inbjudan
Logotyp för HomeOutlet Online Limited

Svar från HomeOutlet Online Limited

We apologise for the delayed delivery of your order and for any inconvenience this may have caused you. We work hard to ensure that all orders ship complete and in a timely manner to all destinations and we regret that this was not your experience. Please be advised that most orders will ship within 3-7 business days from any given warehouse containing stock and the expedited shipping methods apply once an item leaves our warehouse. Our dedicated customer support team is available to help answer any questions you may have about shipments and tracking. For further assistance, please feel free to contact us on 0800 9709 779 or at cs@homeoutlet.co.uk.

Betygsatt 4 av 5 stjärnor

Good value

Helpful assistant when I phoned with questions. He was willing to look up extra details that were not listed.
Fast and efficient delivery, with good email back up.

19 mars 2013
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Grohe Kitchen Tap

I placed an order for a grohe kitchen tap that was not a stock item i was told it would be shipped from Germany and could take up to 10 working days to be delivered.

I ordered on Monday afternoon and it was delivered on Saturday morning.

Great would definetly use again

19 mars 2013
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

We got there, in the end!

I was simply looking for a replacement toilet seat, but wanted to ensure that I got the right one. One phone call to a helpful young woman, who promised to ring back. A week later, no news, so I tried again. Different helpful young woman; same offer to find out and ring back! Another week later, another phone call - a man this time. Same outcome, but, within the hour, a call back, an order placed, and the seat despatched. It arrived in good time, and after an hour of problem solving, including discovering that the wrong instructions had been included, it was ready for fixing. Mission accomplished. Moral: if at first etc.....

19 mars 2013
Omdöme utan inbjudan

Detta är Trustpilot

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