Pretty awful experience. I saw the ad on a holiday flight, and I’m very pale so avoided the sun in favour of a fake tan. I’ve tried other providers previously. I watched a YouTube video. I fo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely love TanOrganic tanning oil! I have very fair skin and most tanning products just look very fake. I could hardly believe it the first time I tried it; lovely natural glow and No streaks... Se mer
Tan Organic has been my favourite brand for tanning oil since 2018! As soon as I started using their products, in fact- I can’t use anything else! The colour matches my own real tan in the summer t... Se mer
Företaget har svarat
1st time ordering direct through the Tan Organic website, usually I'll purchase in Boots or Dunnes Stores. I found out you can buy refills for the oils & creams that I didn't know about. 200ml oil ref... Se mer
Företagsinformation
Skrivet av företaget
The world’s first & only Eco Certified, Organic Self-Tan Brand We fight for healthy, nourished skin and a happy planet. We are both science and nature, every product we make is packed with love, passion and considered ingredients. We are passionate about being good to our planet, we will always be kind to it and make the most of its natural, enriched ingredients. We will never compromise on quality and our commitment to effective innovation and kindness to all TanKind is our business integrity. To us, people and the planet come first before margins, and our team is dedicated to delivering a little bit of sunshine in every bottle. Our products are packed with goodness and our people packed with kindness and gratitude.
Kontaktuppgifter
106 Merrion Road Dublin 4 , D04 H6X9, Dublin, Irland
- info@thekindbrandcompany.com
- tanorganic.com
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 33 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had ordered two items and only 1…
I had ordered two items and only 1 arrived. I emailed Tan Organic straight away. I got an email back explaining and apologising for the error. My other item was dispatched straight away and I was also given code for 30% discount off my next order. My second item arrived no problem 2 days later.
15 december 2022
Svar från TanOrganic
Hi Laura,
Thank you for your kind words and positive feedback - we really appreciate it! Thanks a lot for your understanding.
Kind regards,
Customer Support team.
I bought the face tan mist!
I bought the face tan mist!! It does not come out misty!! It hit me in the face like a toy water gun would, every time I sprayed it!! I tried keepin it back a good bit from my face but no, bang!! A shot of it into the face! I emailed tan organic direct to tell them this but they did not reply to me!!
17 december 2022
Only received half my order & cannot get a response from the Company
I only received half my order and no delivery docket included.
I appreciate it's a busy time of year but i should at least get some response from the Company.
I really need this item for Christmas.
I have sent emails,left voicemail & an instagram message but heard nothing.Now today phone is not ringing out at all!
I'm not happy with this service.
19 december 2022
Svar från TanOrganic
Dear Customer,
Sincere apologies for what happened. It was a technical error from the packaging warehouse. We have emailed you regarding sending the other product and also we have given 30% OFF for your next purchase.
Kindly check your email for more details and the discount code. Thanks for your understanding.
Regards,
Customer Support Team
I only received half my order no docket…
I only received half my order no docket in box to document what should have been in it....very disappointed I have shopped alot w tanorganic and have always been very happy with service til now....still waiting to have issues resolved
16 december 2022
Svar från TanOrganic
Hi Therese,
Apologies for what happened. The order was misplaced by the warehouse and was sent to you. We are sorting your order and the second bottle will be sent on 19-12-2022.
Sincere apologies for the mishap.
Thanks for your understanding.
Regards,
Customer Support Team
Svar från TanOrganic
Hi Kerry,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
Item has not been received
Item has not been received. Courier company has not delivered
15 december 2022
Svar från TanOrganic
Hi Cliona,
Sincere apologies for what happened, as we discussed, it was a delay from the courier service. But we are happy that now you have your order sorted.
Kind regards,
Customer Support Team
Love their Products
Love their Products, absolutely 💯 👌 recommended.
Great service & delivery👌
1 december 2022
Svar från TanOrganic
Hi Brenda,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
I ordered on a Thursday and received it…
I ordered on a Thursday and received it on the Saturday .. really good service .. could not fault this at all !!
24 november 2022
Svar från TanOrganic
Hi Josephine,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
Absolutely blown away with your tanning oil itIs amazing
This
Product is simply perfect so easy to use no smell and color is perfect
17 november 2022
Svar från TanOrganic
Hi Fiona,
Great to hear that you love our products.
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
Great service from Tan Organic....their…
Great service from Tan Organic....their tan is fabulous looks so natural I just love it.
Now they are doing refills which is great.
1 november 2022
Svar från TanOrganic
Hi Betty,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Customer Support team.
Svar från TanOrganic
Hi,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Customer Support team.
This receipt of tan was perfect however…
This receipt of tan was perfect however I was annoyed that I didnt receive a response from my last query/compliant that I sent, last bottle of tan did not have a stopper in the bottle & a lot of tan was lost to the floor...
9 november 2022
Svar från TanOrganic
Hi Siobhan,
Thank you for your feedback and sincere apologies for your experience.
We will be in contact directly by email. Please feel free to get in touch with me if you have any questions or queries.
Kind regards,
Customer care team.
We are sorry to hear that this happened.
It was very hard two do a order than my parcel only came todayy when i order it a week ago today i had two e mail yous saying my tracking number didnt work
I order my tan organic tan witg my brush a last wedneday when it only came today i had two send yous a e mail no body got back two me till i e mailed yesterday and the tracking number you sent with fast way didnt work so i had two let yous know and when i ring tan organic its the phone lines are always busy
8 november 2022
Svar från TanOrganic
Hi Louis,
Thank you for your feedback and sincere apologies for your experience.
We will be in contact directly by email. Please feel free to get in touch with me if you have any questions or queries.
Kind regards,
Customer care team.
We are sorry to hear that this happened.
Very fast delivery
7 november 2022
Svar från TanOrganic
Hi Catherine,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Customer Support team.
Tolles Produkt, geruchsneutral
Produkte sind sehr gut und verwende ich schon länger. Vollkommen geruchsneutral! Allerdings kostete plötzlich die Lieferung genau so viel wie das Produkt selbst - wollte daher stornieren aber das Kundencenter hat nicht reagiert und ich befürchte, dass diese Abteilung gar nicht existiert. Die Produkte werde ich weiter verwenden und lieber innerhalb der EU beziehen.
2 november 2022
Svar från TanOrganic
Hi,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Customer Support team.
Svar från TanOrganic
Hi Mary,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Customer Support team.
Love this tan!
Love this tan. Very easy to use, comes out even every time and doesn’t transfer to my clothes or bedding at all!
16 oktober 2022
Svar från TanOrganic
Hi Michelle,
Thank you for your kind words and positive feedback - we really appreciate it!
Kind regards,
Cutsomer care team.
The bottle was broken and empty when I…
The bottle was broken and empty when I received it
4 oktober 2022
Svar från TanOrganic
Hi Patricia,
Thank you for your feedback and sincere apologies for your experience.
We will be in contact directly by email. Please feel free to get in contact with me if you have any questions or queries.
Kind regards,
Cutsomer care team.
We are sorry to hear that this happened.
Tan organics - simply the best tan
I love tan organics oil - always a product I purchase to again and again - easy to apply - flawless finish - no smell - no streaks
19 september 2022
Svar från TanOrganic
Hi Elaine,
Thank you for your kind words and positive feedback - we really appreciate it!
Regards,
Derek M.
Love the Tan ,I have very dry skin…
Love the Tan ,I have very dry skin ,went on lovely my skin was very soft and my Tan was so even .
1 september 2022
Svar från TanOrganic
Hi Deborah,
Thank you for your kind words and postive feedback - we really appreciate it!
Regards,
Derek M.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.