Talacollection Omdömen 

40
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I’ve now purchased two pairs of shoes from Tala Collection, the On Cloudtilt Remix in Orange and the Alo Runner, and I honestly couldn’t be happier. What impressed me most was how easy and trustwort... Se mer

Betygsatt 1 av 5 stjärnor

I purchased what I believed were genuine Salomon shoes from Tala Collection, but the shoes immediately raised red flags. The logo piece was missing from the Quicklace system, which prompt... Se mer

Betygsatt 4 av 5 stjärnor

What was most reassuring about my experience with Tala Collection after receiving the wrong size product to what I ordered; is that unlike many online businesses they 100% followed through on their re... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ Fantastic Shoes & Outstanding Service! I couldn't be happier with my purchase of these Adidas Adizero running/Zumba shoes! The vibrant pink colorway with the high-contrast yellow laces looks e... Se mer

Företagsinformation

  1. Butik med activewear-kläder

Skrivet av företaget

Based in Australia with customers across the globe, Tala Collection serves style-conscious, active individuals who want gear that performs as hard in a workout as it looks put together for a coffee run afterward. We're committed to quality, authenticity, and a shopping experience that's as elevated as our product range.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

40 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 85 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(40)

40 omdömen under de senaste 12 månaderna

Skriv ett omdöme
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Betygsatt 5 av 5 stjärnor

⭐⭐⭐⭐⭐ Fantastic Shoes & Outstanding…

⭐⭐⭐⭐⭐ Fantastic Shoes & Outstanding Service!
I couldn't be happier with my purchase of these Adidas Adizero running/Zumba shoes! The vibrant pink colorway with the high-contrast yellow laces looks even better in person—super stylish, lightweight, and incredibly comfortable on foot. I had a Lot of compliments from peers.
A huge thank you to Tala Collection for such an extraordinary customer service experience. The ordering process was seamless, shipping was prompt, and the item arrived in perfect condition. It’s always a pleasure buying from a seller who truly cares about quality and customer satisfaction. They even followed up post purchase to confirm satisfaction. Highly recommend both the shoes and Tala Collection!

2 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’m really loving this gym collection

I’m really loving this gym collection. Everything feels so comfortable and fits really nicely, and I love how easy the pieces are to mix and match. The quality is great and the styles are really flattering.

Such a lovely collection overall. I’ll definitely be getting a few more pieces!

6 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would recommend

Absolutely loved my experience with Tala Collection! I purchased a pair of Adidas shoes and couldn’t be happier. The quality, style and comfort are all fantastic, and the whole transaction was incredibly easy and seamless.

What really stood out was the price they were significantly cheaper than anywhere else I found online. Great products, great value and a very trustworthy and straightforward shopping experience.

27 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve now purchased two pairs of shoes…

I’ve now purchased two pairs of shoes from Tala Collection, the On Cloudtilt Remix in Orange and the Alo Runner, and I honestly couldn’t be happier.
What impressed me most was how easy and trustworthy the whole online shopping experience was. I was a little hesitant ordering online, but everything was straightforward, communication was great, and the process from ordering through to receiving the shoes was completely stress free.
And the shoes themselves are fantastic. Both pairs are exactly what I was hoping for, great quality and comfortable. I’m really happy with both pairs and would definitely buy from Tala Collection again. Highly recommend!

1 oktober 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not purchase Salomon shoes from Tala Collection.

I purchased what I believed were genuine Salomon shoes from Tala Collection, but the shoes immediately raised red flags. The logo piece was missing from the Quicklace system, which prompted me to question their authenticity.

When I raised my concerns with Tala Collection and specifically questioned whether the shoes were authentic, I was told they were authentic. I then asked them to lodge a warranty claim with Salomon to address the issue. Instead of doing so, my request was ignored, although they did offer a full refund.

Prior to returning the shoes, I visited a Salomon store, where I was advised that the shoes were counterfeit.

I eventually returned the shoes to Tala Collection and received a refund, but that does not excuse the experience. I paid a significant amount of money believing I was purchasing an authentic Salomon product, and I was specifically reassured by the retailer that the shoes were authentic when I questioned them.

The most concerning part was not just the product issue, but how my concerns were handled. If you are spending this kind of money on a branded product, you should be able to trust that you are receiving the genuine article and that legitimate concerns will be taken seriously.

I would not purchase Salomon products from Tala Collection again and would strongly recommend doing your due diligence before buying from this retailer.

Update:
After leaving a review on trust pilot and google about my experience, I received a nasty email from the business accusing me of lying and that I was misusing the platform by leaving a review. This is extremely unprofessional and attacking behaviour. I’m simply sharing my experience with Tala Collection.

28 augusti 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A lovely experience

Such a lovely experience! Their wonderful team offered me such kind customer service and really made me feel heard and valued with an issue that arose, rectifying the situation with ease. I’m highly recommending!

30 september 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Be very careful about the returns policy, particularly if ordering internationally

I purchased shoes from Tala Collection when their published policy specifically allowed returns within 7 days for orders shipped into the EU. When I needed to return them, my online request was initially declined as “final sale”. After I referred Tala to their own policy, they accepted the return, provided an Australian return address, and I returned the shoes the day after delivery at my own expense.
Tala received the shoes but refused to refund me. The original objection concerned the damaged shoe box, which had arrived that way after being shipped internationally in only a plastic mailing sleeve. I had photographed the damage on delivery and notified Tala before they received my return. After I provided that evidence, I was told the matter would be addressed as a priority, then received no substantive response for about a month.
When I followed up, additional reasons for refusing the refund were raised. I was eventually told I could pay to have the shoes shipped back or they would be disposed of.
I disputed the transaction with my bank and supplied the original returns policy, correspondence, photographs and tracking. My bank raised a chargeback on the basis that Tala had accepted the return, provided return instructions, received the merchandise and had not refunded me. Tala accepted the chargeback and I received a full refund.
My advice is simple: read and screenshot the returns policy when you purchase, especially for international orders. The policy displayed by Tala subsequently differed from the one applicable when I purchased, and having retained the original policy and correspondence was important when resolving my dispute.
The shoes themselves weren't the problem. The returns and refund experience was.

12 mars 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Rumbi, our policies are on our website and are viewable for all. You made a purchase and received exactly what you ordered. You decided to return the item based on a change of mind, which is not acceptable under the Australian Consumer Law (especially for international purchases), and the item was returned soiled and dirty, with the packaging destroyed, and we still provided you with a full refund. It is quite amazing that you still raised a negative review.

Betygsatt 5 av 5 stjärnor

Starting my Collection!

Last year I bought a TShirt from Tala collection its called the Contour, I wear it more than once a week, constantly washing it and it is still like the day I purchased it.
So I just bought 2 more.
Wears well, Material is beautiful, washes and drys well. Love it 😊

22 augusti 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Thank you Mem.

Betygsatt 5 av 5 stjärnor

Absolutely loving my TALA Collection…

Absolutely loving my TALA Collection set! I put the compression leggings to the test during a workout and was so impressed with the fit, support and comfort. The quality is amazing, and shipping was fast and efficient too. Couldn’t be happier with my purchase!

21 augusti 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Thank you Neguine

Betygsatt 5 av 5 stjärnor

I’m so happy to be wearing my super…

I’m so happy to be wearing my super light, supportive , multi purposed Saloman shoes! Also super grateful to find shoes to fit my very small feet-size 35/36. Looking forward to use it on my next travel👌👏😊

15 augusti 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Thank you for the kind words, Ms Liew

Betygsatt 5 av 5 stjärnor

Happy Feet

Whilst I was super excited about my new pair of ASICS nimbus turning up I was a little disappointed that they were not the right size. After a quick email notifying TALA they got right onto it and my new shoes were here within a few days. Very happy with the service and product, will definitely order more.

3 augusti 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Thank you Jason. We appreciate your kind words.

Betygsatt 5 av 5 stjärnor

Had a great experience!

Had a great experience!
I ordered a pair of Salomon shoes, the website was incredibly easy to use, and the delivery information was clear and accurate, so I knew exactly when to expect my order.
Shoes were absolutely perfect. Unfortunately, I had ordered the wrong size, but the customer service was so helpful. They responded very quickly, and were very understanding.
I will definitely be buying from them again. Highly recommended!

4 augusti 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Thank you Laura. We appreciate your kind words.

Betygsatt 5 av 5 stjärnor

Awesome quality!

Got a pair of pants, awesome quality! 👍Order number 1598

2 augusti 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Thank you Polina. We are very happy that you like your new pants.

Betygsatt 1 av 5 stjärnor

I had an incredibly disappointing…

I had an incredibly disappointing experience with Tala Collection. I purchased a pair of Salomon shoes for $245, and after receiving them I immediately contacted the store because I had concerns about their authenticity. Instead of taking my concerns seriously, I was repeatedly reassured that they were genuine.
After seeking advice from a Salomon store and comparing the shoes, I became convinced they were not authentic. When I raised this with Tala Collection, their customer service became defensive and dismissive instead of investigating my concerns professionally.
They initially criticised me for returning the shoes without the box and after wearing them once, despite the fact that I had only worn them because they had assured me they were authentic. Eventually they agreed to refund me, but throughout the process I felt like I was being treated as the problem rather than as a customer with genuine concerns.
What shocked me most was the way I was spoken to. After the refund was processed, I was told to "get some help" and to "seek some assistance." That is completely unacceptable, unprofessional and disrespectful. No business should speak to a customer that way, regardless of any disagreement.
Whether you agree with my concerns about the shoes or not, the level of customer service I received was appalling. I won't be shopping here again, and I'd strongly encourage others to do their own research before purchasing.

31 juli 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

We take all customer feedback seriously, but it is important to clarify the facts of this matter.
You received your order over a month ago and subsequently contacted us alleging that the shoes were not authentic. We clearly advised you that all products sold by Tala Collection are sourced from verified and reputable suppliers. Despite this, and in good faith, we offered to have the product returned for assessment. All correspondence supporting this is on record.
The product returned to us was worn, soiled, and missing its original packaging. Under Australian Consumer Law, we are not obligated to accept returns for items that have been used or are not in their original condition. However, as a gesture of goodwill, we still accepted your return and processed a full refund.
Upon receipt, the shoes were reviewed by our product representative, who confirmed that the product is consistent with authentic stock. We also requested details of the third party who allegedly advised you the product was “not as described.” To date, you have not provided this information. Due to the condition of the returned item, it is no longer saleable and has had to be discarded.
We received your return on Thursday, 30 July. Between 30 July and 31 July, you contacted our team eight separate times. On each occasion, you were advised that your return had been accepted and that refunds are processed within 24 hours. This timeframe is clearly communicated and standard practice.
During these interactions, multiple staff members were subjected to abusive and threatening language. While we always aim to provide high-quality customer service, we have a duty to ensure a safe and respectful working environment for our team. Abusive conduct towards staff is not acceptable and will not be tolerated.
We stand by the quality and authenticity of our products, as well as the professionalism of our team. We have acted fairly, exceeded our legal obligations, and resolved this matter with a full refund.
We encourage all customers to engage respectfully so we can continue to provide the level of service we are known for.

Betygsatt 5 av 5 stjärnor

TALA absolutely delivers

TALA absolutely delivers. I was doubtful at first ordering through a site i wasnt famaliar with but it was easy and seemless. Communication was great to follow up on my delivery. In the end i got my shoes and was so thrilled. The wait was worth it and the package arrived within the estimated delivery timeframe.
Very satisfied.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Thank you, Ferdinand. We hope you enjoy your new purchase.

Betygsatt 5 av 5 stjärnor

I ordered Salomon sneakers for my daughter.

I ordered Salomon sneakers for my little girls birthday and lovely Aus Post have lost the package, which I found out from Al the owner. Not Al's fault as he has nothing to do with it when leaving his warehouse, I deal with freight as well. But within half an hour of knowing this he has another pair in the mail and I got them the next day, loveliest guy to deal with and nothing was an issue. Even when I found out after all this I had miss understood sizing like a twit due to being in a hurry. Again, Al was fantastic today and didn't bat and eyelid, he even said "what is your little girls favourite colour, I will send out one of our sun visors for her". He has organised another pair of the same shoe to come out straight away before even seeing the wrong ones back. No one does that. Amazing, so if you can support this guy and his business and the people that work with him, please do. Nothing is an issue, be nice to them because they are fantastic and do what they can, Tala Collection will be my first port of call to support Al when I can. Cheers Nick.

14 maj 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Hi Nickolas, thank you for the kind words. We aim to provide a personal service, and your compliments are truly appreciated.

Betygsatt 4 av 5 stjärnor

Follows through on returns and refunds policy

What was most reassuring about my experience with Tala Collection after receiving the wrong size product to what I ordered; is that unlike many online businesses they 100% followed through on their returns and refunds policy. Many online business don't and often refuse or make it extremely difficult and there is always a loss. This was not the case in this instance, they honoured their policy and it was a most heartening surprise.

15 april 2026
Omdöme utan inbjudan
Logotyp för Talacollection

Svar från Talacollection

Thank you for the positive feedback.

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