synthesys.io Omdömen 

114
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

Finger weg vom Custom-Avatar Ich fühle mich echt betrogen Es ist für mich nicht zu erklären, warum ich so viel Geld für einen benutzerdefinierten Avatar investiert habe. Ich habe sogar extra ei... Se mer

Betygsatt 5 av 5 stjärnor

Every project has turned out great. The AI voices are remarkably realistic, and the range of accents and tones is very useful. The video avatars add a dynamic element to my presentations. My only sugg... Se mer

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Betygsatt 5 av 5 stjärnor

I must say, that initially, I was quite skeptical about the AI Avatar hype. Having seen and heard with my own eyes what‘s possible- I am simply overwhelmed and excited. Keep on the good work😃👍 5th... Se mer

Betygsatt 5 av 5 stjärnor

This is a first class piece of kit, the lip sync is near perfect and will get much better in time, absolutely first class! and the fact that AI STUDIO is incorporated within the system is brilliant, a... Se mer

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Företagsinformation

  1. Programvaruföretag

Skrivet av företaget

Lifelike AI Voice & AI Video Generator. Real Humans & Real Voices helps you create multi-lingual videos without having to hire actors, cameras, or audio equipment.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

114 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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4,4

Alla omdömen

(114)

6 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

I purchased the Synthesys UGC Persona…

I purchased the Synthesys UGC Persona Unlimited plan less than an hour ago for $199, but unfortunately, the platform is not functioning as expected.

The first red flag was seeing "300 credits left" in my account immediately after successful payment, which was confusing given the “unlimited” plan description.

The main feature I wanted to use—“Add my multilingual voice”—is not working at all. I tried uploading both .wav and .mp3 files (about 11 seconds each), but after selecting a file, nothing appears on the screen: no waveform, playback, or confirmation. The file name shows when I hover over the import area, but clicking “Add Custom Voice” does nothing. There is no error message or feedback.

I have tried multiple browsers and cleared my cache, but the issue persists. Additionally, I could not find a “My Plan” section anywhere, which made managing my account even more confusing.

If this is not a scam, it reflects very poorly on the user experience and UI design. The interface is confusing and frustrating to navigate, and I believe the team could benefit greatly from UX/UI expertise.

I have already requested a refund via email, attaching my order confirmation, and I hope for a swift resolution.

27 maj 2025
Omdöme utan inbjudan
Logotyp för synthesys.io

Svar från synthesys.io

Thank you for reaching out and for providing detailed feedback, we sincerely apologize for the confusion and frustration you’ve experienced. This is absolutely not the experience we want for our users, especially right after purchasing our Unlimited plan.

First, regarding the “300 credits left” message, we understand how misleading that appeared. This was a display issue that we have already fixed. Unlimited users can now see the unlimited credits in their account: https://prnt.sc/KoxngBMVnQV4.

On the voice upload issue, it was promptly fixed by the dev team as shown on this screenshot https://prnt.sc/QIdBp6Wixnn_ as soon as you reported it.

Your refund request was processed on time and we've already sent you a confirmation. While we’re disappointed to lose you, we completely understand your decision, and we appreciate you giving the platform a try.

Thank you again for your feedback and for holding us accountable. It helps us improve

Betygsatt 5 av 5 stjärnor

Cloneing is easy!

What I realy like is that I can create/clone myself and my voice. Now I can easily create a lot of short clips without cutting and redoing then over and over again :-)

13 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Synthesys is one of the best AI voice…

Synthesys is one of the best AI voice and video tools for realistic, high-quality output. If you need AI-generated voiceovers or video presentations**, it’s definitely worth a try. It has a User-Friendly Interface, High-Quality Output and Extremely Realistic Voices is Great for multilingual content creators. Highly recommended.

12 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product, a must have AI tool .

The mix of realistic AI voices and cool video avatars is a killer combo for making content that grabs people's attention and gets your message across. It's easy to use, and the quality is always top-notch, so it's a must-have for anyone who wants to make their presentations, lessons, or marketing campaigns better.

10 maj 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Misleading “Unlimited” Plan

Misleading “Unlimited” Plan – Avoid
I signed up for the Business Unlimited plan expecting what was clearly advertised: unlimited video translations. Nowhere does Synthesys mention a 5-minute video limit or a hidden “fair use” cap—yet both exist. I had to split a longer video into 12 clips (all under 5 minutes) to complete one project.
• 5 videos failed to process and I had to reupload
• After just 11 successful uploads, I was blocked with a “fair use limit exceeded” message
• Total translated time: under 54 minutes, including free-tier usage
This is nowhere near “unlimited.” It’s misleading marketing, poor reliability, and a complete waste of time for any serious user. Avoid this service.

5 maj 2025
Omdöme utan inbjudan
Logotyp för synthesys.io

Svar från synthesys.io

Thank you for sharing your experience, and I'm truly sorry for the frustration you've encountered. We completely understand how disappointing it can be to face unexpected limitations, especially when working on a time-sensitive project.

To clarify, while the Business Unlimited plan does offer generous usage, it is subject to a fair use policy designed to ensure reliable performance and access for all users. Regarding the “unlimited credits” claim: the plan allows for unlimited generation, but within the scope of our fair usage guidelines, which are outlined here: https://synthesys.io/ai-terms/. These guidelines help maintain platform stability and prevent system misuse.

Additionally, to protect against abuse and ensure consistent service, temporary fair usage limits are applied to new accounts during their first three days. These limits are automatically lifted after that period or can be manually adjusted if you reach out to us.

We also apologize for the failed uploads and processing issues, that’s certainly not the experience we want for our users. We’d be happy to investigate what went wrong and work toward a resolution.

If you’re open to it, please contact our support team at support@synthesys.io, and we’ll do our best to assist you further.

We truly value your feedback—it plays an important role in helping us improve.

Betygsatt 5 av 5 stjärnor

FIVE STARS!

My experience with Synthesys has been incredible! The AI voice generator is great for creating videos at work. Not to mention their AI image and video editors make everything seem more professional and polished! I highly recommend this to everyone who has to create content and is looking for great tools to do so!!

15 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I've been using Synthesis for a few…

I've been using Synthesis for a few years now, and I can confidently say they were among the pioneers in the industry. Today, their AI models are incredibly advanced—so realistic it's almost impossible to tell they're AI-generated. The quality has consistently improved, and the results speak for themselves. Outstanding work!

21 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I enjoy using this tool to make videos

I enjoy using this tool to make videos. I have not much experience and I feel like a pro when my videos are done. I love that it integrates with Canva. This is a great tool that makes my job easier creating videos and expressing my self. They offer great number of voice choices, tones and AI humans.

20 mars 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Just signed up for the Humans feature…

Just signed up for the Humans feature with them. I’ve been a subscriber and early access investor over three years now. I’m happy to see they continue to improve and support their product. This is definitely a move in the right direction and I feel good spending with a company I believed in early on in their journey.

8 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great AI tool for creating videos

I have had an amazing experience with Synthesis.io, creating courses for educational purposes with their engaging tools. Their expertise and engaging videos teach you how to use all the different techniques that are available when rendering your videos and images alike.

5 februari 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

It is now an awful product

I was a Synthesys-x user owning an unlimited account which worked great. Synthesys has now been turned by force into Phedra which is the same tool with very limited capacities and awful results. By the way, of course, I'm not recognized anymore with this tool, so I lost my account which cost me 147 $. And of course, I got no reply from this company after submitting a support ticket. I will not give up claiming how disapointed I am, and I will continue spreading the truth about this company until my tool is reversed into what it was and what I paid for.

20 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

My scepticism has vanished

I must say, that initially, I was quite skeptical about the AI Avatar hype. Having seen and heard with my own eyes what‘s possible- I am simply overwhelmed and excited. Keep on the good work😃👍
5th star added after further indulging into the possibilities the SW provides, Avatars are stunningly good🚀

14 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Vances' Synthesis Review.

Well, synthesis voices are some of the better voices ive heard over the years. The controls over pitch, speed and adding pauses, brings an even more realistic feel to my projects. Also offering a monthly payment with full access brings their already spectacular services to more creators. I just Love it.

17 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I know what AI can do but I was truly…

I know what AI can do but I was truly amazed when I saw and experienced the power of the Synthesys.io
This takes story telling to a new level and with the customization available there is no end to what can be done with this product!

11 januari 2025
Omdöme utan inbjudan

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