Simon, Micky and Rayan we were helpful to us. We bought our wardrobe but it came unassembled, we reached out to unicom just yesterday evening and it was all sorted by 10am today. Thanks to Micky and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I just wanted to take a moment to give a shoutout to Lee for his exceptional customer service. He was an absolute pleasure to deal with when shopping business phone service. I'm a small business owne... Se mer
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Absolutely terrible company. I am getting charged over a grand a month due to 'estimated readings', which they can make up arbitrarily. Each month my bill increases by a couple hundred pounds despit... Se mer
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I just had a phone call regarding landline and broadband. Chloe who rang male was a very experienced and professional. She did explain everything clearly and also went through another services wh... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Saving over 100,000 small UK businesses money on their business telecoms and energy for over 16 years. Unicom is the one provider, one bill, one solution to its customers. Unicom provides small businesses with outstanding value for money on business line rental and calls, broadband, mobile and energy services, supported by a dedicated team of UK customer service advisers.
Kontaktuppgifter
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, Storbritannien
- 0161 465 6690
- info@switchingon.com
- switchingon.com
3,5
Medel
3 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
She was nice and dealt with everything…
She was nice and dealt with everything patiently and looked out best for the customer
4 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi,
Thanks for your 5* review.
Its great to see that you have had a positive experience with Unicom.
Chloe - Digital Team
Great customer service
The customer service operator, Chloe was very knowledgeable and offered me a great deal to stay with Unicom
4 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Vickie,
Its great to hear that you found Chloe to be very knowledgeable and she provided you with a great deal.
Chloe - Digital Team
James Clarke was very helpful with all…
James Clarke was very helpful with all the information and services I needed today.
1 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Louise,
Its great to see that James was very helpful.
Chloe - Digital Team
Spoke with Shaun
Spoke with Shaun, made everything easy. Well done.
30 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Sue,
Its good to see that Shaun was able to make everything easy for you.
Chloe - Digital Team
I spoke to Chloe- she qas very helpful…
I spoke to Chloe- she qas very helpful and quick. Thanks.
1 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Yildiz,
Thanks for your 5* review.
Its great to see you have had a positive experience with Unicom.
Chloe - Digital Team
chloe was a great help with my new…
chloe was a great help with my new contract and water bill
31 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Kuanghui,
I am so pleased to hear that Chloe was a great help at setting up your new contract.
Chloe - Digital Team
Spoke to Chloe she was very helpful.
31 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Christopher,
Thanks for your 5* review.
Its great to see that Chloe was very helpful.
Chloe - Digital Team
Stay away, keep charging when left
Keep billing every month , even after been left them for months . Even after calling them and they acknowledge that they have made a mistake and won’t be charged ( asked them to check the phone records) they still bill and threaten with bailiffs. Be warned.
( the reply is a lie. Nobody has tried to contact me and they hang up when I call them)
29 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Adrian,
Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.
I am sorry to hear of the issues experienced with Unicom even after you are no longer with us, please let us look into this for you.
I have passed your review to the team dealing with your account and they should be in touch soon to discuss further.
Chloe - Digital Team
very helpful
29 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Ehasnul,
Thanks for your 5* review.
Its great to see that you have found Unicom to be very helpful.
Chloe - Digital Team
WHAT A USELESS PATHETIC COMPANY THIS…
WHAT A USELESS PATHETIC COMPANY THIS IS. STAY AWAY FROM THEM. YOU CANNOT GET HOLD OF ANYONE EVEN WHEN ITS CRITICAL. I SIGNED A NEW 2 YEAR DEAL IN JUNE AND THE JULY INVOCIE WAS WRONG THE AUGUST INVOICE WAS WRONG, AND DESPITE GOING THROUGH CHAPTER AND VERSE WITH MERISSA WHO SORTED IT ALL OUT AND I PAID UP TO DATE THEY THEN PUT MY ACCOUNT ON RESTRICTION WITH NO NOTICE NO CALL NOTHING I CANNOT NOW DIAL OUT !! DESPITE THE ACCOUNT BEING 100% CLEAR DESPITE ALL THE CRAP AND ISSUES THEY CAUSED BEING SORTED THEY STILL PUT ME ON RESTRICTIONS. AND IT APPARENTLY TAKES 2 -24 HOURS FOR NORMAL SERVICE ?? IN THE MEANTIME I CANNOT MAKE ANY CALLS !! I AM SUING THEM.. PATHETIC CRAP COMPANY AND OH DESPITE ALL THE SHI T THEY HAVE CAUSED A DIRECTOR WONT COME TO THE PHONE..PRESUMABLY THEY CANT BE BOTHERED TO APOLOGISE TO CUSTOMERS AS THEY TREAT THEM LIKE SHI T AND TAKE NO RESPONSIBILITY.. STERR WELL CLEAR OF THIS CRAP COMPANY .. A COMMUNICATIONS COMPANY WHO DO NOTHING TO COMMUNICATE. EMAILING THEM TAKES 28 DAYS FOR A RESPONSE ???? PATHETIC
29 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Pete,
I am so sorry that your issues have not yet been resolved and have had to leave another review.
I can see that my colleague has been dealing with the account and I have passed this new review onto them and they should be in touch again soon to reach a resolution.
Chloe - Digital Team
Excellent Customer service.
Cannot fault the customer service i received from Dillon. Professionalism at its finest
24 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi,
Its great to see that Dillon provided professional customer service.
Chloe - Digital Team
Honest straight answers to all…
Honest straight answers to all questions! No hiding of any charges!
24 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Keith,
Its great to see that all questions were answered honestly and you have had a 5* experience.
Chloe - Digital Team
Lee McWilliam
Great help and advice when setting up another mobile contract with Unicom.
Lee explains everything as he goes through the details, would recommend for future business.
22 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Joan,
Its great to see that Lee was a great help and provided good advice when setting up your other mobile contract.
Chloe - Digital Team
Ben Henry Charles was very helpful
Ben Henry Charles was very helpful, saved us money to help our business
21 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Good morning Christine.
We appreciate the 5* review of Unicom.
It's great to hear that you had such a positive experience with Ben, and he was able to help you make a saving.
Ryan - Digital Team
Unicom great service
We have used Unicom for many years and recently requested a quote for card machine transactions. Vic was an absolute star and very quickly came up with a very competitive quote which unfortunately for him our present supplier matched so for ease we stayed with them. Also I think it was Adam that sorted out a new contract for our phone and internet and again very friendly and professional.
I would highly recommend this company for their service and friendly professional advisors.
21 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Heather,
Thanks for taking the time to share your recent review of Unicom.
We love hearing feedback and it's great to hear that you had such a positive experience with Vic.
Ryan - Digital Team
My business line went down on Saturday…
My business line went down on Saturday afternoon no one answered my calls all weekend on hold for 3 hours then cut off. When I did get someone was told have to wait till Monday when the Tec department opens. So all weekend did have no phone for a restaurant. Lost so much business. Can’t believe how bad the service is.
19 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Dear Singh,
We apologize for the inconvenience and frustration you experienced due to the disruption in your business line. This falls below the level of service we strive to provide, and we understand the impact it had on your restaurant.
To address this matter promptly, could you please provide us with your account number? This will allow us to investigate the situation thoroughly and work towards preventing such issues in the future.
Thank you for your understanding and patience.
Best regards,
Natalia - Digital Team
chloe was great and helpful on the…
chloe was great and helpful on the phone.good job
17 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Mikin,
Its great to see that Chloe was very helpful when speaking to you.
Chloe - Digital Team
Tarik was so helpful and informative…
Tarik was so helpful and informative and easy to chat with he is a credit to unicom Thank you Tarik
16 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Rich,
Its great to see that Tarik was helpful and informative while being easy to chat with.
Chloe - Digital Team
your employee Joe Gwilliam made my…
your employee Joe Gwilliam made my experience understandable and was very professionally delivered. He made sure I understood every step of the way and helped me to understand all details of the quote.
16 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi John,
Thanks for your 5* review.
I am pleased to see that Joe made your experience understandable and he was very professional also.
Chloe - Digital Team
excellent service from James Clarke…
excellent service from James Clarke explained everything and was very professional.
16 augusti 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Mandy,
I am so happy to hear that you have received excellent service from James and he was very professional.
Chloe - Digital Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.