Simon, Micky and Rayan we were helpful to us. We bought our wardrobe but it came unassembled, we reached out to unicom just yesterday evening and it was all sorted by 10am today. Thanks to Micky and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I just wanted to take a moment to give a shoutout to Lee for his exceptional customer service. He was an absolute pleasure to deal with when shopping business phone service. I'm a small business owne... Se mer
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Absolutely terrible company. I am getting charged over a grand a month due to 'estimated readings', which they can make up arbitrarily. Each month my bill increases by a couple hundred pounds despit... Se mer
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I just had a phone call regarding landline and broadband. Chloe who rang male was a very experienced and professional. She did explain everything clearly and also went through another services wh... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Saving over 100,000 small UK businesses money on their business telecoms and energy for over 16 years. Unicom is the one provider, one bill, one solution to its customers. Unicom provides small businesses with outstanding value for money on business line rental and calls, broadband, mobile and energy services, supported by a dedicated team of UK customer service advisers.
Kontaktuppgifter
No. 1 Dovecote, Old Hall Road, M33 2GS, Manchester, Storbritannien
- 0161 465 6690
- info@switchingon.com
- switchingon.com
3,5
Medel
3 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Mark was brilliant helping out with…
Mark was brilliant helping out with broadband and digital telephone line today! Very patient and very helpful! Deserves a pay rise! Thanks mark.
6 oktober 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Joe,
Thanks for your 5* review.
Its good to see that Mark was very helpful and patient when sorting your phone and broadband services.
Chloe - Digital Team
Good communication
The agent kept his promise and phoned me back the next day as planned. He was polite, helpful and knowledgeable
6 oktober 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Mrs Biles,
I am so pleased to hear that the advisor you spoke with kept his promise and called back when agreed.
Chloe - Digital Team
Svar från Unicom
Hi Adnan,
Its great to hear that Chloe was very helpful when speaking with her.
Chloe - Digital Team
Thank you Anthony for my upgrade
Thank you Anthony for my upgrade, very helpful and very friendly! pleasure talking to you!
4 oktober 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Lorraine,
Its great to see that Anthony was very helpful and friendly when going through the upgrade of your services.
Chloe - Digital Team
Can't praise Joe enough
Can't praise Joe enough. Helpful and informative. Pleasure to go through the process
3 oktober 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Danny,
Its great to hear that Joe was helpful and informative when going through the process.
Chloe - Digital Team
Very helpful & patient member of staff.
3 oktober 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Donna,
Thanks for your 5* review.
Its great to see that the advisor you spoke with was very helpful and patient.
Chloe - Digital Team
Joe was very helpful
3 oktober 2023
Omdöme utan inbjudan
Svar från Unicom
Hi,
I am so pleased to see that you found Joe to be very helpful.
Chloe - Digital Team
Fingers Crossed!
I just wanted to take a moment to give a shoutout to Lee for his exceptional customer service. He was an absolute pleasure to deal with when shopping business phone service. I'm a small business owner trying to save on services that are getting out of hand. Seems like this was the way to go cause Lee explained they can even handle card payments.
Thanks for making adding a business line pain-free, Lee!
2 oktober 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Ireneusz,
I am so pleased that you have had a great experience with Unicom and Lee was able to help save your business money for the services provided.
Chloe - Digital Team
Vicky was helpful and explained how we…
Vicky was helpful and explained how we can save for our small business. Great work!
21 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Kevin,
Thanks for your review.
Its good to see that you have had a positive experience with Unicom.
Chloe - Digital Team
Nice people and professional
Spoke with Vikki, and she explained how beneficial it could be if we were taking a card machine as a new business.
Thanks!!
28 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Cherry,
I am so pleased that Vikki discussed the benefits of the card machine for your new business.
Chloe - Digital Team
Chloe was very helpful singing me up…
Chloe was very helpful singing me up for my business broadband and phone line .. thank you
29 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi,
Its great to see that Chloe was very helpful in setting up your new phone and broadband services.
Chloe - Digital Team
Unicom - great company to deal with
We've been with Unicom for a good number of years and never had any complaints. Their customer service is spot on & you always get to speak to someone and get their name as a reference.
27 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Rosa,
Thanks for your 5* review.
I am so pleased you have had a great experience with Unicom.
Chloe - Digital Team
Fantastic customer service with a good…
Fantastic customer service with a good deal that I'm saving money!! Evie who dealt with me was lovely and she explained everything clearly to me. Thank you :)
27 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Elaine,
Its great to see that Evie provided fantastic customer service and managed to provide you with a good deal.
Chloe - Digital Team
Of course this is ridiculous service by…
Of course this is ridiculous service by thier ridiculous system
27 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Nick,
Thank you for taking the time to leave a review for us. We are always looking for ways to improve our services so I'm grateful for your feedback.
I am sorry to hear you are not happy with Unicom, please let me look into this for you.
I have tried to locate your account with your name but was unable to do so. I have requested more information from you. If you could reply with the account information, I will be happy to investigate this matter further for you.
Chloe - Digital Team
SPOKE TO SHAUN AND HE WAS VERY HELPFUL…
SPOKE TO SHAUN AND HE WAS VERY HELPFUL SWITCHING OVER MY CARD MACHINE TALKED ME THROUGH AND MADE IT ALL VERY SIMPLE ALSO SAVING ME MONEY
26 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Debbie,
Its great to see that Shaun was very helpful when completing the switch over of your payments terminal and helped to save your business money.
Chloe - Digital Team
What can I say Lee at Unicom, 5 star Service
What can I say Lee at Unicom, 5 star service. Myself and my husband are so impressed with the service we just received. Made us feel at ease and very helpful and reassuring. Would defiantly recommend this company. 5 Stars from us, we are very happy customers.
26 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi,
I am so pleased to hear that Lee provided a 5* service by being very helpful and reassuring.
Chloe - Digital Team
Good service
Very patient and Ben Henry-Charles was helpfull and quick to make changes when requested,
25 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Madelyn,
Thanks for your review.
Its great to see that you have had a good experience with Unicom.
Chloe - Digital Team
Thanks for everything
We've just left Unicom after almost five years of cover with their "All in one" plan that provided us with electric, water, gas, broadband, phone line and even a mobile phone.
Had we not been selling our business, we would have continued with Unicom for as long as we were in the premises.
Throughout our time with them, they were pleasant to deal with, easy to contact and very well priced.
Even through the recent energy prices crisis, their prices remained fixed and honoured as per the contract. As this didn't always seem to be happening elsewhere, we are really grateful to them for that.
The process of leaving was also very quick and easy, unlike other companies we've dealt with in the past, such as BES.
So, we'd heartily recommend Unicom to anyone with a business, we've already suggested them to several people and will be doing so in the future too!
Thanks for everything and perhaps we'll see you again
25 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi James,
Thanks for taking the time to share your experience of Unicom.
We are thrilled to hear you had such a positive experience and I have passed on your comments to the Change of Tenancy team.
All the best in the future and we hope to see you again.
Ryan
Digital Team
Carl Heaps was really helpful
Carl Heaps was really helpful, would recommend him
20 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Adam,
Its good to see that you have had a positive experience with Unicom and Carl was really helpful.
Chloe - Digital Team
The advisor was really helpful and made…
The advisor was really helpful and made sure we had the right deal for us. They were not pushy and listened to our business needs
19 september 2023
Omdöme utan inbjudan
Svar från Unicom
Hi Victoria,
Thanks for your 5* review.
I am so pleased that the advisor you spoke with was really helpful and made sure they had the right deal for your business.
Chloe - Digital Team
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