Zero updates, factor in the max time frame advised by Neff Bosch for Swiftgo to turn up. Installer postured and mansplained until I text my husband to come deal with him.
Came to replace my refrigerator twice- no updates until the very last day within their contract with bosch neff- first arrived damaged and I was sent to the back of the queue again for a replacement on the replacement. A month to get a refrigerator replaced, that had only been installed 3 weeks and the second installation created two chips in my brand new kitchen and installer put the doors on wonky- total mansplainer from the moment he arrived, couldn’t wait to get him out. Must have said ‘well I will need to report that’ about the fridge that had been taken out and then put back into the cabinet because they couldn’t take it away first time due to the damaged item they turned up with previously - he kept getting a spirit level out for some weird reason on the device that had already been checked and declared faulty by the bosch engineer!!! Like he was going to discover something else … honestly, awful company. Bosch need a different partner because after sales dealing with this company for a faulty item has been awful.








