I ordered x2 strawberry nutella crepe and received it in a total horrible condition. When I called them to update this they told me this is how they make it and if I dont like it I shouldn't have orde... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolutely brilliant customer service. Callum an Admin go above and beyond to help make sure any issues with orders are resolved. 5 star hygiene always clean. Fast delivery always arrives In the 3-6... Se mer
The best customer service on tiktok great products callum and admin go above and beyond in helping you. If i could give it more then 5 stars i would If u havent ordered get ordering your missing out... Se mer
Företaget har svarat
Amazing sweet company! Huge range of items available at great prices! Definitely the cheapest! Everything is always so well packaged. Dispatch and delivery is always great! Definitely deserves 5 stars... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Sweet Shack offers the best imported ranges from all over the world such as the USA, India, Thailand, Australia, France, Spain, Canada and much more! We aim to keep prices as cheap as possible, and we pride ourselves on customer service.
Kontaktuppgifter
PRIVATE, PRIVATE, Cardiff, Storbritannien
- cardiff.sweetshack@gmail.com
- sweetshackcardiff.co.uk
3,7
Medel
43 omdömen
Ingen aktuell inbjudningshistorik
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PATHETIC SERVICE!
I ordered x2 strawberry nutella crepe and received it in a total horrible condition. When I called them to update this they told me this is how they make it and if I dont like it I shouldn't have ordered from here. Absolutely PATHETIC!
4 oktober 2025
Omdöme utan inbjudan
Disgusting service and some times over…
Disgusting service and some times over 6 months OOD, do not buy from these guys, in response to your reply I support small bussiness that don't lie and sell items over 6 months OOD, so dont make me out to be the bad person, you lie so deserve to go out of bussiness
27 november 2024
Omdöme utan inbjudan
Svar från The Sweet Shack
Neil, I understand you are leaving us reviews across multiple platforms. You ordered a CLEARANCE box, which clearly states in the description it will contain products that are close to or past their best before date. Reviews like this are very damaging to my small business and there is nothing wrong with the clearance box.
I will definitely be back
I visited the store on the opening day and had a really good experience. A staff member noticed that I couldn't find what I was looking for, advised they don't stock it but also noted it down to try and get the product I wanted in the future.
Not as heavily priced as some of the other stores that stock American sweets either.
All in all, a good shop.
10 augusti 2024
Omdöme utan inbjudan
Amazing Sweet Shop
Visited the shop on opening day . The shop had so much choice and all reasonably priced .
Great customer service everyone was so friendly and helpful .
But most importantly the sweets were the best , so fresh and plenty of choice . Will definitely be back
10 augusti 2024
Omdöme utan inbjudan
Had a lovely experience visiting the…
Had a lovely experience visiting the shop. Great range of sweets and treats at reasonable prices. Fantastic service. Will definitely be visiting again (probably too frequently for my waistline).
10 augusti 2024
Omdöme utan inbjudan
Visited the shop on opening day
Visited the shop on opening day
Lots of choice and a good range of sweets and snacks
Friendly service too
10 augusti 2024
Omdöme utan inbjudan
Great company
Excellent company to deal with. Good communication. Fast shipman. Would recommend.
3 december 2023
Great choice and super prompt delivery
Great choice and super prompt delivery, also great communication from Callum who is very helpful with queries .
19 oktober 2023
Best Sweet Shop on Tik Tok
Absolutely brilliant customer service. Callum an Admin go above and beyond to help make sure any issues with orders are resolved. 5 star hygiene always clean. Fast delivery always arrives In the 3-6 days.
Very good quality an definitely value for money on his products ordered many times an don't have any complaints. If you havent ordered I would 100% recommend you do, you definitely won't be disappointed.
12 oktober 2023
Omdöme utan inbjudan
Best Sweet shop I’ve found
Found on TT lives one day… had a quick look added some items but then removed them all form my basket and opted for the £50 favourites bundle and I’m so glad I did..
2 Big bags of crisps
3 drinks
4 big bags of American sweets
And about 30 other little add ins
The box itself is well worth the money definitely more than £50 I’d say closer to 60-70 to buy individually
100% recommend
13 oktober 2023
Omdöme utan inbjudan
Fantastic service
Fantastic service. Fast delivery. All products were good priced. The cookie popcorn was the best All the products I got was amazing. Definitely 100% recommend. Will be ordering again
10 oktober 2023
Omdöme utan inbjudan
Fabulous customer service
21 september 2023
Wonderful pick and mixes lovely chat…
Wonderful pick and mixes lovely chat always hygienic through out there shop outs
21 september 2023
Outstanding customer service
Outstanding customer service. Amazing products and value for money. Very happy with my purchase’s. Will be back with another order soon. Thank you.
21 september 2023
super fast delivery so helpful so…
super fast delivery so helpful so friendly great prices lots of choice,
20 september 2023
Omdöme utan inbjudan
great customer service
great service with great people always willing to help if there were an issue with delivery. incredible
16 augusti 2023
It is literally a sweet and drink shack
Good prices and lots of different options to choose from
21 augusti 2023
The best customer service on tiktok…
The best customer service on tiktok great products callum and admin go above and beyond in helping you. If i could give it more then 5 stars i would
If u havent ordered get ordering your missing out on the best products from sweets,cakes,drinks,crisps and many more..
We all are treated like family which is why i keep coming back for more ❤️
17 augusti 2023
Omdöme utan inbjudan
Svar från The Sweet Shack
Thank you for your review Sana. I really appreciate it. Glad you enjoy!
Regards
Callum
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