I completed a form for comparing energy prices in early September. They suggested I switch from Octopus to British Gas as my current contract was ending.They said I would save on my direct debit. I... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After a Brilliant deal arranged by Michael "Virgin" Totally have left me hanging. Something told me something wasn't right after NiL correspondence Only a Contract I've waited how believing my New Bro... Se mer
Great customer service !! Top deal found. I'm not very technical & understand zero about broadband/fibre etc ... but the customer service rep (forgotten his name) was great and explained everything in... Se mer
The gentleman l spoke with explained all the questions l had exquisitely. I was able to choose a provider at the end of the conversation.but yet to receive my broadband router. The waiting period suck... Se mer
Företagsinformation
Skrivet av företaget
Swap Your Bills To A New Provider and Save Money. Compare The Top Providers for Broadband and Energy.
Kontaktuppgifter
Storbritannien
- hello@swapmybills.com
- swapmybills.com
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Unfortunately I made the customer care…
Unfortunately I made the customer care caller aware of a cheaper. Broadband offer that he hadn’t mentioned.
All was explained clearly
I waited in all day and nobody turned…
I waited in all day and nobody turned up so where is my compensation
I have tried numerous occasions asking…
I have tried numerous occasions asking to cancel my broadband with virgin media and they said I haven't got account with them so please tell me why they sent me an email confirmation of broadband Setup. I am in my rights to cancel.
Awful people to deal with and definitely would not recommend virgin media with anyone.
The gentleman who took my call…
The gentleman who took my call explained everything in normal terms and was extremely helpful.
First class
The staff who dealt with me can't remember his name but he is a Necastle United Fan . Your company should be proud you have him as an employee.
Outstanding
The person that was dealing with my call was very upstanding of my situation. Went above and beyond to find me the best deal. Extremely professional
It helps to hear a nice voice and who seems to understand
The man was very helpful and got me a very good deal he was very friendly
New broadband
Your colleague was clear in what he was saying which made it easy to understand, unfortunately I can’t remember his name but he was pleasant was prompt in dealing with my querie. Explained the instructions perfectly and the end result, I’m now your customer and I hope and look forward to excellent broadband.
Thank you
I do not believe salespeople should lie…
I do not believe salespeople should lie about cancelling a broadband contract on your behalf when they have no intention of doing so.
Best broadband in my area
Enquired what was the best broadband reception in my area.
They checked, and told me that Virgin Media was the best.
So they told me what package and price was, and I said that was fine, and decided to sign up
Thanks
I changed my mind and am staying with…
I changed my mind and am staying with talk talk buy tried to call Shell but they kept saying please pay your bill
Communication was poor after I took out…
Communication was poor after I took out the product.
Worth your while
Friendly,informative,listened to my requirements and gave excellent advice and service,
Well recommended.
Very kind and helpfull
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








