Swain Destinations Omdömen 

233
•
TrustScore 5 av 5

4,9

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a little less than 2 weeks between a group tour in Mongolia and a group tour in eastern Australia. Swain put together a customized tour for 2 of us to Perth and Broome in Western Australia and t... Se mer

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Betygsatt 5 av 5 stjärnor

Swain Destinations made my 10 day trip to Australia stress free. I was overwhelmed planning this trip and Swain made my life much easier. Their attention to detail was amazing and they thought of acti... Se mer

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Betygsatt 5 av 5 stjärnor

Best trip ever! We asked Swain Destinations to plan a three week tour of the North Island for our teacher daughter's winter break. We specifically asked that free time be built into the tour so we cou... Se mer

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Betygsatt 5 av 5 stjärnor

Swain did a fabulous itinerary for our 3 nation African adventure. The camp venues and the tours, particularly in Capetown SA were superb. Our guides and transfers all went seemlessly, as arranged b... Se mer

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Företagsinformation

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Master Designers of Luxury Travel for over 35 Years Swain Destinations is the respected leader in customized luxury vacations. Our culture of integrity, value, and personal service has earned us the reputation of the "Luxury Traveler's Choice." Nothing we do is cookie-cutter. We have access to places and excursions that can only come with time, relationships, and experience. Whether you desire private touring, reclusive accommodation or a fully-guided holiday, allow one of our knowledgeable and dedicated experts to assist you in creating your most memorable "Luxury with Heart" vacation.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

233 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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4,9

Alla omdömen

(233)

50 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

great planning

great planning, communication, results....very knowledgeable

18 februari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Mike,
It is so good to know that the great planning and communication had such good results and that your recent trip was a success. We appreciate your comments.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Traveler loved the trip and all of the…

Traveler loved the trip and all of the services.
Thank you.

13 februari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Ann,
We are so happy that your client loved their trip and the services included. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Very knowledgeable and responsive team…

Very knowledgeable and responsive team planning the trip. The actual trip was excellent - guides were fantastic and all arrangements were perfect!

12 februari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Atlanta World Traveler,
Thank you for your comments. It is a pleasure to hear that your trip was excellent, with fantastic guides and perfect arrangements.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Swain is excellent and my experiences…

Swain is excellent and my experiences for clients and for myself have been every bit as good as I could want.

6 februari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Thank you for sharing your positive experiences in working with Swain Destinations and we look forward to continuing our partnership.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

I couldn't be happier with the service…

I couldn't be happier with the service I received from Swain!! They were on top of every component of the booking. Including informing me of the fires that were taking place in Australia at the time of travel. I will definitely be using them again!!

5 februari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Toni,
Thank you! We look forward to working with you again and we are pleased that you were so happy with our service.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Excellent planning and communication

4 februari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Anne,
Thank you for sharing your feedback. Good communication and excellent planning are two key components of a successful customized itinerary and I am happy to know we provided this for you.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Connie was efficient and never…

Connie was efficient and never complained about changes my clients made because of the fires.

Received 3 texts from my clients telling me how much they were loving their trip in Australia/New Zealand and that everything was working just like we had planned, which is always great to hear!

3 februari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Dianne,
It is always great to hear, that everything is working just as you had planned. It was so nice that your clients kept in touch with you, to let you know how much they were enjoying their time in Australia and New Zealand. Thank you!
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Smruti is a delight to work with and…

Smruti is a delight to work with and she put together a wonderful trip for my clients, Eli and Randi Kramer. Can't wait to hear their comments when they return from their trip.

3 februari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Carole,
We are so pleased to have been able to help you in putting together a wonderful trip for your clients. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Five star rating for Swain

The people I have worked with at Swain are knowledgeable and professional. It is a pleasure to work with this company.
I have been in the business for over 50 years and I give them
5 Stars.

27 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Ruth,
We appreciate your 5 Star Review and are so pleased that you have enjoyed working with our company and our knowledgeable and professional consultants.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

I have been very happy working with…

I have been very happy working with Darren for Australia and New Zealand and the infamous Donna Blumeris for Africa.

21 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Hello Nancy,
Thank you for your support and we are pleased that you have enjoyed working with our team of destination specialists to create outstanding travel experiences for your clients.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Family trip of a lifetime

We had a spectacular time!! Izzy planned a perfect vacation for our family!!

20 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Shawna,
It is wonderful to know that we helped plan a perfect vacation for your family and that you had a spectacular time. Thank you for sharing this with us and welcome home!
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Best Travel Company

Best Travel Company. They are super easy to work with providing seamless experiences.

20 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Jason,
Thank you! So glad you enjoy working with us and that you have found us super easy to work with in providing seamless experiences. We value your support.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Swain and particularly Grant St Clair…

Swain and particularly Grant St Clair Put together a once in a lifetime 2 week Australia trip for my family. Not only was Grant dealing with less then a month deadline he was able to overcome weather and holiday restrictions and cater to different family members Interests. From beginning to end the service was the best I’ve encountered. Every detail was seamless. Usually when traveling I would typically spend hours of time researching and planning to narrow down sites, restaurants, shopping, etc.. however for this trip I left it all to Grant. We gave him our basic likes and he put together an opportunity for us to make some of the best memories we will ever have. I would definitely recommend Swain, I love luxury travel, being pampered, fine dining and unique adventures.

18 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Jennifer,
It was such a pleasure to read your comments and to know that during your recent trip, your family had an opportunity to create some wonderful memories. We are happy to have been part of this process and that one of our consultants was instrumental in planning a seamless experience for you.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

It was an excellent trip

It was an excellent trip. Loved my travel agent Garry Plant!

18 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Ingrid,
We are so glad to know that you had an excellent trip and that you enjoyed working with our consultant. Thank you.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations

Betygsatt 5 av 5 stjärnor

Love working with Swain.

17 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Karin,
We value your comment and we are delighted to assist you in planning memorable vacation experiences.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Wonderful trip

We could not have been happier. There were a couple of misunderstandings but nothing serious. Our trip went off like clockwork.

16 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Jane,
We are so pleased that your trip went smoothly and that you could not have been happier with your recent travel arrangements. Thank you for your comments.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Excellent!

Excellent!
Grant went above and beyond for my clients!

16 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Donna,
Thank you for your follow up and for letting us know that one of our consultants went "above and beyond" for your clients, to ensure that their recent vacation experience was excellent.
Kind Regards,
Anne Pace
Customer Success Manager

Betygsatt 5 av 5 stjärnor

Excellent follow-through on last minute…

Excellent follow-through on last minute arrangements! Clients had a great time!

15 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Sheila,
Thank you for letting us know that your clients had a great time on their recent trip and that our follow through on last minute arrangements was excellent!
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations

Betygsatt 5 av 5 stjärnor

True Professionals creating amazing…

True Professionals creating amazing experiences in Australia and New Zealand

14 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Dear Angela,
We value your comments and we are pleased to know that you have enjoyed your experience in working with us, to create amazing experiences for visitors to Australia and New Zealand.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations

Betygsatt 5 av 5 stjärnor

Fantastic New Zealand tours and experience

Dawn was wonderful to work with. She went above and beyond the call of duty, even spending hours on christmas Eve reworking a last minute request from a client to make the trip easier and better! 5 stars! Excellent service!

13 januari 2020
Omdöme utan inbjudan
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Svar från Swain Destinations

Thank you for your comments, which we do appreciate. We are delighted to know that you received excellent service and that our consultant was of such help to you and your clients, to make their trip easier and better.
Kind Regards,
Anne Pace
Customer Success Manager
Swain Destinations

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